CB Fast Food Chains Papa John's

Papa John's review: My Papa John’s order was cold, too cheesy, had no sauce and ruined my mother’s birthday

Davontae L. of Philadelphia, US

Feb 25, 2026 10:27 pm EST

Verified customer

Featured review

On April 26, 2025 I decided to order 2 Extra Large cheese pizzas with beef from Papa John’s for lunch since we didn’t had any Papa John’s for a while and it was my Mother’s birthday so I figured it was the best way to start her birthday. So as I was ordering the pizzas for delivery I made a requestment of Extra sauce and Normal amount of cheese after waiting over an hour the pizzas finally arrived (As Shown in the Pictures) but the pizzas were very cold, very cheesy and had no sauce in the pizzas this led my mother to be very disappointed and turned her stomach which caused her to throw the pizzas in the trash. I tried to make it up to her by offering to pay for her dinner at the special event that she wanted to go to for her birthday but she refused and canceled the special event plans because the Papa John’s pizzas turned her stomach which ruined her birthday.

Desired outcome: I just want Papa John’s to give me a $40 Papa John’s Gift Card for the inconvenience.

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Papa John's - My Papa John’s order was cold, too cheesy, had no sauce and ruined my mother’s birthday - Photo 1

Papa John's - My Papa John’s order was cold, too cheesy, had no sauce and ruined my mother’s birthday - Photo 2

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Papa John's Contacts

Papa John's phone numbers

8800 600 0020

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Russia

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Ireland

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Cyprus

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Turkey

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Bahrain

+86 108 329 7851

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China

+965 182 7272

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Kuwait

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South Korea

+1 (242) 676-7272

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Bahamas

+591 341 7272

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Bolivia

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Peru

(877) 547-7272

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Papa John's emails

consumer_services@papajohns.com

100%
Confidence score: 100%

Support

rene_kesterson@papajohns.com

93%
Confidence score: 93%

Papa John's address

2002 Papa John's Blvd, Louisville, Kentucky, 40299, United States

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Feb 26, 2026
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