The complaint has been investigated and
resolved to the customer's satisfactionResolved Nicor Gas Illinois — GAS SHUT OFF
resolved to the customer's satisfaction
My gas was shut off today. When I called instead of the past amount from last month being 444.17, the automatic thing said I owed $1088.00. So before I made a payment automatically, it of course routed me to another unhelpfull person (A live one at that) I asked her how much I had to pay to get it turned back on like today or tomorrow(If nothing else). She said I had to pay 444.17 and she would take that payment over the phone for another charge of course. So after she processes the payment and puts me convienantly on hold for 7-8 minutes, then informs me that my gas cannot be turned on for 8 days from today. What kind of SICK TWISTED GAME is this that these fricken utility companies like to play? It only takes them ONE day to drive over here, but 8 to drive back. They have been camped out in our neighborhood every day doing something, mainly BS ing but they cant drive back for 8 days. Is this what they do decide to incorporate corporal punishment to consumers for their bill being late. Like we don't have ENOUGH FINANCIAL PROBLEMS RIGHT NOW. I think it's time we put a stop to this SICK game. I'm turning them inot Lisa Madigan as well. Enough is enough.