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Con Edison Complaints & Reviews

Con Edison / light / gas bill

Josie G on Mar 15, 2019

Coned been swnding me monthly bills on low amounts today March 17 2019 they send a bill for over a thousand dollars they claimed that is from January 2018 to the present time due to building not giving them access to the meters which is lie cause I spoke to the superintendent of the...

Con Edison / coned repairs and loose steel planks in the streets

Laura Anne on Feb 28, 2019

We need help. It is our understanding from 311 that your Con Ed team are the ones fixing something in the streets underground at the intersection of 38th and 2nd Avenue NYC for the last 3 months. The Con Ed workers never secure the huge steel plates they place over the holes they drill. We...

Con Edison / unethical behavior

Jocyjosie on Feb 20, 2019

I have reason to believe that con edison employees are the ones using unethical behavior trying to get people into paying them money. On Feb 13 and Feb 14 2019 on my caller ID shows that con edison is calling me from phone # 800 752-6633 that they will shut my electric within 30 minutes if...

Con Edison / trying to contact them to change billing information to pay is awful.

rollonyc on Feb 9, 2019

I'm trying to log into the online account to change my billing information and 1. the system doesn't work. I try to log in and it doesn't accept my password and when I ask to reset I don' get the email reset. 2. The phone says the callback time is 81 minutes. 3. the autoanswering machine says you...

Con Edison / electric line down

JackL2019 on Feb 2, 2019

Incident Address: 7503 fort hamilton pkwy, brooklyn Our heater was out of power all in sudden at night on 1/31/2019, we suffered from extreme cold weather through the whole night. We checked all the circuit breaker and all the switches we could possibly think of, and we found out there wa...

Con Edison / electric

Shwacs on Jan 31, 2019

I moved in a 3 Family building in 2014 I signed a lease saying I was responsible for light and gas. I took lease to Con Edison to show I am not responsible for any additional charges. Con Edison Continue To bill me. The Landlord said he called several times to have them put it with hall...

Con Edison / employee complaints

Concern citizen01 on Jan 3, 2019

I am calling on con Edison to please investigate Narindra ramdeen. He is a ticking timebomb. He punched my tires in the city in July of 2018, luckily I got his plate number. He was wearing his Con Edison uniform shirt. I reported it to the police he was arrested. I looked him up and he ha...

Con Edison / steel plate covering a vacant coned vault.

Erick Jiminian on Jan 3, 2019

There is a steel plate covering a vacant ConEd vault in front of businesses 170 W 233rd Street. It sticks up over an inch from the sidewalk and isn't good for aesthetics or safety. This is a major issue and is unsafe from different angles. No one has been able to fix the multiple reports on...

Con Edison / electric line coming into building

685degraw on Dec 31, 2018

I have called numerous times and each time have been given a different Ref#. There is a line down coming into building and not enough voltage. 2 fridge broke down, 2 split unit down, Wash/Dryer down, partial power outage on 2 floors. We need permanent fix. Who replaces fridge and...

Con Edison / restore power

Jasmine Vanessa on Dec 17, 2018

This message is to complain about the Con Edison system to turn-off and restore power. First, The was no notice at any time period of services to be turned off on the date they were turned off by Con Edison. Someone working for Con Edison on Thursday, December 13, 2018 morning entered my...

Con Edison / over charging me a deposit with

Christ1987 on Nov 28, 2018

So I barley moved her to highland on July4th 2018 i only been here 4 months and have already been forced to pay a deposit of 105 now there asking for 250.. I'm a single mom and on assistant because i can't work till my doctor releases me and this is so hard for me to pay😰 like why do these...

Con Edison / customer service

Netty32 on Nov 26, 2018

Horrible customer service on the phone 1 hour waited over 20min to get representative then 10 min into the conversation with the rep I requested a supervisor and the rep insisted the supervisor would not be able to help me further. While i'm on the phone she continues to type back and...

Con Edison / I am complaining about service

Sue34 on Nov 15, 2018

My service was disconnected while a snow blizzard today November 15 2018 at about 1pm I payed amount needed to turn service back on before 5 or next day. I was told my service will be back on same day after my payment. It's ahout 8pm now I called in because my service is still not on and...

Con Edison / electricity bill roll over from 2012

90sam on Oct 22, 2018

Goodmorning, My account number : 58-8906-0090-0016-5 Currently have a roll-over bill from a cabin apartment in 2012. The cabin apartment did not use gas or propane, the oven and water heater, and any electrical heater I used was electric. I went to Westcop ( we are living in Westchester...

Con Edison / gas meters changed and one tenant complain about gas smell

PfeifferJean on Oct 11, 2018

Last week around 10-3-18 1 - They changed two gas meters in the basement - Classic Appraisal and tenant on 530 Fifth Avenue - 2nd Floor - Pelham, NY 2 - They never turn the hot water on - so tenant on 2nd floor apt had no hot water for 2 days - 3. - Classic Appraisal had an odor of Gas -...

Con Edison / wire repair, concrete repair, blocking driveways, trip hazards, on a condo property

rhgcondo2 on Aug 23, 2018

Not to be a pain, I'm condo board member at rolling hill green, You have been doing some work at 324 Rolling Hill Green for no less then 8 months, The side walk had new cement work done last year and is destroyed it has a metal plate over a hole you have dug up no less then 3 time...

Con Edison / complaining about a driver.

MSL1 on Jul 23, 2018

Today @ approx 905 am at 36st and 7th ave, one of your drivers in the con Edison truck was reckless and very rude. Driving has certain expectations and this driver didn't have it and was also reckless. He was in the car No. 27018. He was a white male blue eyes in his late 20s. I would...

Con Edison / refusal to refund $1,900

Elfranko Wessels on Jul 12, 2018

When we bought a house in Bay Ridge, we signed up for ConEd autopay. We were immediately billed for the previous owner's past-due bill, about $2, 500. ConEd promised us a refund check a month ago, but asked us to wait a month for them to generate the check. We waited the month, and have...

Con Edison / service removal and restoration

Gloria b 123 on Jul 12, 2018

My service was disconnected yesterday on or about 13:22. I contacted their call center while the two was still there, paid 300.00 and made an arrangement for the remaining balance. The representativr was made aware that there are children under the age of 18 in the house, it is VERY hot...

Con Edison / telephone pole held in place by my tree

Joseph DiSalvo on Jun 23, 2018

My name is Joseph A. DiSalvo. I live at 16 Dorchester Avenue, Hastings-on-Hudson, NY 10706. A telephoneutility pole that is in the street by my side yard was installed to replace a pole that leaned into the street. The installers strapped the new pole to a tree in our yard. This is not...