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Netflix review: two week free trial costing me $48.20 297

J
Author of the review
12:00 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I joined netflix on a 2 week "free" trial period. Before the two weeks were up I returned all dvd's and cancelled my membership online (Only because there was no phone number on the site to talk to a person to confirm that I would not be charged) I received confirmation that my membership was cancelled. I felt ok thinking there would be no charge to my credit card. After cancelling I had an emergancy for which I almost maxed my credit card out but I was still under my limit, I tell you this only to lead into the fact that on the very day that I cancelled the membership (3 days before it expired) netflix charged me $19.20 that I was not aware of or expecting. Since I did not know I was chareged for my "free" trial and used my credit card it sent me over the limit and I was charged another $29.00 for being over the limit. Netflix should not have charged me before my membership was up nor should they have charged me after cancelling my membership. Unable to find a phone number I emailed their customer service and am still waiting on a reply on how and when they are going to refund my money. I dont think its fair for them to make me wait on a response to a refund when they couldn't wait until the trial was up before they charged me. I would like people to know that a "two week free trial" ended up costing me $48.20. Beware if there is no way of contacting customer service.

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297 comments
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Emmett G Hubarth
, US
Oct 21, 2018 11:43 pm EDT

I find F is for Family highly offensive to both me and my faith. I have cancelled my account, and will work to spread the word to all Christians that Netflix is attacking us and our beliefs

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James Harris 3
, US
Oct 21, 2018 10:21 pm EDT

There are many offensive acts toward Jesus and Mary in this show. Please discontinue it. Thank you.

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Colleenbeguin
, US
Oct 21, 2018 10:00 am EDT

F is for family show maligns the Catholic church and her faithful members. Although the Catholic church has need of prayer and healing from sin, abusing her with this program is unacceptable. I have cancelled my netflix membership.

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BobMcCall
, US
Oct 21, 2018 3:59 pm EDT

I consider the content of the program F is for Family insulting and insensitive. I have found myself watching Netflix less and less and Amazon Prime more and more. This has gotten me to the point of casting Netflix adrift.

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mcnorcan
, US
Oct 22, 2018 6:56 am EDT

I just cancelled my membership over this horrible show. I've been a loyal customer for over 10 years.

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GosfridleBec
, US
Oct 21, 2018 1:53 pm EDT

This type of immoral, insulting, anti-Catholic programming is one more nail in the coffin of Netflix, as far as I am concerned. If Netflix does not remove this program and apologize to all Catholics worldwide, I will be the first to start a boycott of Netflix and a wave of cancellation of Netflix subscriptions.

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dexatron
, US
Oct 21, 2018 11:06 am EDT

Drop this terrible blasphemy from your lineup. You are serving the evil one in showing this depraved filth.

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Bernadette Cisneros
, US
Oct 21, 2018 11:29 pm EDT

As a Catholic and a customer of Netflix I am appalled that you would find a blasphemous show entertaining. The American Constitution NEVER supported vulgarity. It is a document that protects the God-given unalienable rights of its citizens to life, liberty and the pursuit of happiness. Pull the movie immediately.

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Freeandfighting
, US
Oct 22, 2018 12:09 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Your series is filthy and attacks our freedom of religion for millions of Americans. Please discontinue.

Thanks
Luis J. Cal

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Jaklyn
, CA
Oct 22, 2018 12:01 am EDT

For all the reasons already expressed and more...please have the humane decency to remove from Netflix ...F is for Family...be at peace all.

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Bob Kroll
, US
Oct 21, 2018 8:18 pm EDT

What the heck is wrong with you, Netflix?!

Get rid of this show or I am GONE as a customer.

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Char Langenfeld
, US
Oct 22, 2018 2:56 am EDT

The series, F is for Family, not only denigrates the Catholic faith but also insults a huge semen of the population. Why would anyone tout as comedy something so completely offensive? Please do the right thing and either cancel this show or remove the horrific blasphemy from it!
Thank you

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Ashvdm7
, US
Oct 21, 2018 5:47 pm EDT

This show is disgustingly offensive to Catholics. Please stop allowing Catholic treasures to be so blasphemed. Seriously? Masturbating to a crucifix? Crucifixes are very precious to Catholics. As is our Blessed Mother Mary. Please stop now.

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TXag'98
, US
Oct 22, 2018 3:58 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I don't appreciate Netflix creating a show that bashes my Catholic faith. You have gone too far in the name of "entertainment" and I will not sit quietly by and watch the Holy Family be abused in such a way. We have been Netflix subscribers for years and I will definitely be terminating my account as soon as possible if this show is not removed.

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BMer1125
, US
Oct 22, 2018 4:24 am EDT

Remove f is for family. What is Netflix trying to accomplish with this? It is not entertainment at all...

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Darren Raymond
, US
Oct 22, 2018 4:38 am EDT

If this blasphemous show is not removed from Netflix there will be one less customer.

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GodIsGoodAlways
, US
Oct 22, 2018 5:05 am EDT

Netflix has but a very short window to take down this vile series. It not only demeans my faith as an African American Catholic, it directly attacks my heritage, my roots and believes in every way. Take it down now Netflix!

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Becky Vargas
, US
Oct 21, 2018 11:49 am EDT

I am writing to inform you that I will not use your service as long as you create programs such as F is for Family which is highly offensive not only to Catholics but to many others. I will also communicate this to all I know using social media.

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ADJ333
, US
Oct 21, 2018 6:04 pm EDT

Wow. Disgusting doesn't begin to describe this, and I am hard to offend. Just sick and wrong. Knock it off Netflix.

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John Roxandich
, US
Oct 21, 2018 6:03 pm EDT

As a Catholic viewer of Netflix, I urge against and strongly protest the displaying and promoting of the blasphemous shows depicting Christ and his Mother and Joseph in horrible parodies. You are offending a huge population of your viewers who would rather unsubscribe to Netflix than watch it and promote such gross blasphemies.

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Mike Morley
, US
Oct 22, 2018 12:10 am EDT

Disproportionate amount of Mandarin and Hindi language content. I have no desire to read my tv. Canada has a small population I can't believe the ratio of non-english netflix customers is that high. If netflix has run out of english language content a heads up would be nice so I can move on to something else.

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Theresa Ostendorf
, US
Oct 21, 2018 3:16 pm EDT

Come on Netflix! You're better than this! Get this Repulsive and Predjudicial show off of your program. You are seriously misrepresenting the Catholic faith and spreading false and offensive information.

If this is Not removed - you can be sure that you will lose A Lot of faithful Catholic subscribers to your company. Wise Up Netflix!

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Richard 58
, US
Oct 21, 2018 8:24 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Do not put Jesus or Mary down because if it would not be for Jesus you would not be alive today an if you keep it up I might just drop Netflix like the rest of your customer

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Sabmox
, US
Oct 21, 2018 10:11 pm EDT

Terrible show that is a disgust to watch. My family and I will not support Netflix or be paying customers as long as this show exists on Netflix.

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Phyllis Iannelli
, US
Oct 21, 2018 10:38 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I ordered OITNB Season 4, episode 4 twice and neither was watchable. Is there some type of quality control to make sure the tapes are ok to send out. I just put it in my queue again hoping I get a good disc. In the meantime since I could not watch the show, can I have the next movie along with OITNB Season 2, tape 4?
Thank you

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Andrew0728
, US
Oct 22, 2018 1:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

My favorite show American dad is being taken down and it is a great show that all of my friends and I enjoy to watch, it has a lot of humor and is an all around good show, so if you could cancel the take down that would be greatly appreciated.

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mememe789
, US
Oct 21, 2018 8:32 am EDT

hey I'm there your pissing me off with this [censored]
I turned it on when I'm done I will turn it off
your ruining tv
cable tv does not ask
charge more stop asking ok?

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bugbug0428
, US
Oct 21, 2018 11:07 pm EDT

I have been retrying for at least 20 times and it's still not connecting. The internet connection is good, it's just the Netflix servers. I would love to watch Netflix which I pay for. Thank you.

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Benny Benassi
, IN
Oct 21, 2018 11:31 am EDT

Hi Team
I was a netflix user a couple of months ago and there afteri deleted my account i have still got charged from my bank account my email address is benroypereira86@gmail.com i need to get the full refund for the amount that was taken and please contact me on my phoe number to let me know the status for the same [protected]

Thank you

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Bammy J.
, US
Oct 21, 2018 1:53 pm EDT

Hi,

Im a huge fan of riverdale and im from Singapore but to my disappointment Riverdale Season 3 is not being streamed in Singapore Netflix. I waited for quite some time for the Season 3 to finally air.. May I know why? :'(

Tyler Leslie
Tyler Leslie
, US
Oct 21, 2018 5:09 pm EDT

you guys took off my favorite movie and I want it back. NOW!
it is Nightmare Before Christmas. Please return it please. I beg of you. bring it back. :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( Please. come on you are making me mad. I will never watch Netflix ever again. and i mean it

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Rosalina Marez
, US
Oct 21, 2018 4:46 pm EDT

Not honoring my account rights and services.

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Hunter kennemer
, US
Oct 16, 2018 4:45 am EDT

Dear Netflix Complaint department
I would like to complain even though it's been a while that you took Doctor who off of netflix! Now I speak for many people when I say how could you do this you heartless Jerks And I Will No Longer Watch Anything On Netflix Until Doctor Who Is Put Back On And Note This Is Your Own Doing !

Sincerely Hunter

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Laurenrw922
, US
Oct 15, 2018 11:35 pm EDT

Please Please Please let us disable Auto Previews! So many people hate this feature. I've been a fan of netflix forever and this is the first time I'm even considering watching something else. That's how annoying Auto Previews are. STOP!

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Andy Roo Rees
, US
Oct 15, 2018 10:09 pm EDT

Contact me... [protected]
Even to complain to you is a joke!

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Ayush Bihani
, IN
Oct 15, 2018 9:38 am EDT

Some people are selling fake Netflix accounts on cheap rates all accounts which they sell are workin 1 year Netflix accounts they are selling only at 1100 rs (INR) i have information about some of the people who are selling these accounts

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Vaibhav ghodke
, US
Oct 15, 2018 8:50 am EDT

Dear Team,

I have already registered on on Netflix having only the card payment details without this i do not have any more details. Already tried to find from this card number details but the email id i am not able to trace. My mobile no [protected] please help me

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Pooh Ramirez
, US
Oct 14, 2018 4:12 pm EDT

I have been trying to get ahold of someone in customer service for the past couple days to cancel this service before my card was charged and keep getting the message "voice support is unavailable " now my card has been charged. I am beyond frustrated at this point and need someone to contact me IMMEDIATELY

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Hayden Burn
, AU
Oct 14, 2018 9:39 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have started show and I wanna delete them of continue watching list I don't wanna look at them. I want to be able to delete movies and shows so could you please make that a feature you u do thank you

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Tanzila Wasi
, US
Oct 14, 2018 1:37 pm EDT

I have been watching Netflix with French audio and subtitle, and the subtitles most of the time is not the same as the audio. Netflix should make an effort to add correct subtitles.