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4.4 18 Reviews 1418 Complaints
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Netflix Complaints 1418

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D
7:02 pm EST

Netflix product availability

Netflix charges $11 per month of which I use it maybe quarterly. I do it in case I want to have my young grandchildren over and they are ready for a nap. Netflix childrens section helps them fall asleep. Otherwise, I only have it to watch movies. 90+% of the time the movie I want isn't available or you have to rent or buy it. I'm talking about 10 year old movies and older. I"m not trying to watch what was released 6 months ago and yet they charge you a rental fee. Netflix is a conglomerate taking advantage of the everyday American. As soon as I can I am discontinuing my subscription.

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I
4:10 pm EST

Netflix global accessibility of content.

I am paying the same amount as others but because of my location, I cannot watch the same movies they do. I find that to be a disgusting practice and Netflix should be ashamed of themselves. I should not have to pay thrice as much (relatively speaking) to get a selection of Movies.
My solution to this problem would be to push for global licensing of content, which in my view is how the Internet should be operated. A free society, where you actually pay to get content and don't have to stream it from some sketchy site because you cannot acquire access to it just for your place of residence.
Kindly, Go [censored] yourselves.
Simon.

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P
10:04 pm EST

Netflix bad and destructive message

Hello,
I'm a big fan of the original Voltron. I enjoyed the new series until the very finale episode of season 8. I don't appreciate the fact that at the end of the show there's two men getting "married" and kissing. You are participating in the destruction of God's institution and definition of marriage. In addition you negate the fact that about 32% of homosexual and transgender commit suicide, not because they are astrocise for such lifestyle, but many have realized too late the lies behind it. And you are contributors of their death when you have shows that promotes it. God will hold you accountable, Netflix will not last for eternity, but everyone behind the company will. It's clear that as a business institution you are cattering to all audiences and allowing the LGBT movements' influence your network. This is not the "new normal". There's nothing new of mankind perverting everything that God has designed. This has been going on ever since Adam ate from the Tree of Knowledge of Good and Evil. And the result is the same, mankind experienced sexual deviance, violence, confusion, lawlessness, greed and then... God's righteous indignation. Please, for everyone's sake, don't promote homosexuality, especially on shows geared toward children.

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Q
5:12 pm EST

Netflix teen wolf is coming off netflix australia

Netflix Australia is coming off Netflix Australia. Teen wolf is the only reason I keep using Netflix. What were you thinking the new season just came out last year. I've been sick a lot so I have been at home watching Netflix no offence but you don't have much of a variety of tv shows and teen wolf is still one of the trending most popular shows. I'm sure I'm not the only one complaining there are probably hundreds of others but don't complain because they don't know how. As I write this I'm watching teen wolf and I'm really ANGRY. Please reconciled think of my entire family, we don't spend much time together but we share teen wolf it's somerhing we watch again and again because we love it so much. Please reconsider taking teen wolf off Netflix.

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A
1:25 am EST

Netflix show ratings of tv-ma

I love Netflix and how many Netflix Originals there are, but I hate that so many are TV-MA. It's like every show geared towards adults has to be MA. I'm an adult but I have no interest in watching that kind of content. I've heard many others say the same thing. I feel it's worst in Fantasy/Sci-Fi, which are my favorite genres. It's been continually disappointing.

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Hugo “Tony” Ramirez
, US
Dec 23, 2018 2:52 pm EST

I agree I hate MA rated originals. However NF does have more non MA originals than Amazon does. Every series on Amazon is MA unless it says Amazon Kids and that is mostly pre shool shows.

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J
10:42 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I am extremely disappointed by season 8 of Voltron legendary Defenders. I don't know what had happened with the ones in charge, why had to decline so suddenly. However, using lgbtq as a PR stunt? Having fans so upset because there are rumors flying around about what it was going on (one claiming that they did stuff out of spite). There are so many feeling...

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H
12:37 pm EST

Netflix the ranch

My husband and I have been obsessed with the ranch from the beginning. While we did watch part 6, it was so very disappointing. Taking danny masterson off the show was the worst decision you will ever make. People get attached to characters and I think it's safe to say the world had gotten attached to rooster. Firing him makes netflix look so much worse than keeping him on. Even if he is accused (not convicted). I am having serious doubts that I will continue to watch the show. I'm also seriously considering cancelling my subscription. I don't like the idea of supporting a company that thinks this is okay. Bottom line, your company needs to listen it's customers. Bring rooster back!

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B
5:59 am EST

Netflix casting

When The Ranch first came on I was clued to the T.V. Me and my wife still enjoy the show. What we can't get over is the fact that Danny Masterson was fired for an allegation. The show isn't the same. Rooster was everyone's favorite character. He added more comedy than the rest off the cast. Bring him back. Until then we are canceling our Netflix subscription. It's innocent until proven guilty in this country. I guess Netflix has forgot that.

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B
6:47 am EST

Netflix danny masterson

I think it's disgusting netflix sacked danny masterson over something that was not proven in a court of law. You have shown that all your bothered about is gossip and ruined a young man's carer in the mean time. Don't danny masterson deserve to life his life and carer in a environment that don't take people by face value because that is what you have done he as not been charged or proven guilty in law but yet netflix think they have the right to desided that he was. Let me tell you you wouldn't have the viewings or even the show the ranch if it wasn't for danny. Your alright in taking people's money in his name but not to listen to what the viewers what and that's for danny masterson to come back
Just in case you are wondering I am a women.

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P
9:30 pm EST

Netflix the language

I don't understand why the "f" word has to be used constantly in the show "The Ranch". It is a well written show and too bad the language is so bad. Also, why is there music playing in the background, while the actors are talking?
I have the same issue with the language on Grace and Frankie. I would really like to see the language change. Such good actors, so why is it necessary?

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H
Hugo “Tony” Ramirez
, US
Dec 23, 2018 2:54 pm EST

Just because they can attitude. I hate it.

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E
7:45 pm EST

Netflix shows

I am not pleased with the fact you are taking the good shows off Netflix first Mamma Mia then Benidorm then clueless, put then back on and don't even get me started on the fact I've heard that Pretty Little Liars is being taken off by the end of the year if you do that I will simply cancel my Netflix subscription then write a letter to you then [censored] also friends you better keep that on also because I am not happy with the variety of shows recently also you better put a royal Christmas back on Netflix.
Much appreciated ebony X

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C
12:21 am EST

Netflix mowgli legend of the jungle

On December 9th, 2018, I watched the Netflix original Mowgli movie, and was beyond outraged and horrified by the scene of Bhoot's head on a stick with a smile still on his face. There are children who will be watching thinking it is like the Jungle Book (A kids film!), and will be struck with tears and nightmares as I (A grown adult!) was! Bhoot was too innocent and too kind, and it is beyond screwed up that he would be killed in such a graphic and horrific way. This was completely unnecessary and made me hate the movie and the company. I feel as though there should be a warning for parents if you are putting something in a kids movie that is so evil and wrong. The director could have accomplished his objective in a million other ways and I would have loved the movie if I wasn't so god damn horrified and disgusted. I would suggest never letting Andy Serkis direct another Netflix original unless it is meant to be a god damn horror film. This was [censored]ed up and I am disgusted that Netflix allowed it. You should all be ashamed of yourselves. I am seriously scarred emotionally from this

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J
2:52 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Netflix hacked account

My account was hacked. When I called to cancel. The account wasn't closed and as a result my card was charged again. O phoned again to cancel only for it to be charged again the following month.

I phoned for the third time and spoke to someone to find out that the email address associated with the hacked account had never been changed. So the backer would get an email asking if they wanted it to be cancelled and of course said no.

The whole situation was extremely frustrating and has meant my card has been charged several times as the result of staff not doing their jobs properly.

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Y
2:03 am EST

Netflix taking movies off

A few months ago i watched Legally Blonde, Legally Blondes, and Legally Blonde 2. WHY HAVE THEY DISAPPEARED?! WHY DID U TAKE THEM OFF?! Does it not occur to you that maybe some people would like to watch some of the most iconic and loved movies more than once? I live in NZ by the way. I would request to have them back on NZ netflix. Also, why does netflix have so many [censored] movies and shows that nobody watches but yet barely has many good things. Rip off tbh.

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X
9:11 pm EST

Netflix the final table

I agree with the complaints about the lack of diversity in this program been very disappointing. In particular the USA segment having three white men be the competition. The three groups who went through and got through that first competition we're made up of men and mostly all white men and the people who had to cook to try to stay in the in the show, were all people of color. Also the initial part of the USA competition was very tone deaf to have it be around a Thanksgiving dinner. Very disappointing to watch this and the USA segment is the last segment I watched.

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I
6:07 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Netflix still taking payment

I have been billed yet again almost a year now its beyond stupid now I want a refund and to be scrapped from their system absolutely raging now I have been complaining since this started yet they re fund them then take it again the following month there must be laws against this as I asked for my details to be removed I will go to citizens advice and trading standards if I have to

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Update by Iansmith7
Dec 07, 2018 6:13 am EST

Awaiting response still

Update by Iansmith7
Dec 07, 2018 6:08 am EST

No response after all this time from Netflix

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Z
10:04 pm EST

Netflix you removed the lgbt genre from netflix

Recently, you removed the LGBT genre from Netflix. This is obviously homophobic and transphibc and downright disappointing because that was the main reason that I got Netflix. Transgender lesbian bisexual and gay representation is incredibly important for queer youth to have, especially at a time when there is increasing political backlash resulting in violence and threatened rights in our community. Please do not support bigotry and reinstate the LGBT category on Netflix.

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V
10:09 pm EST

Netflix quality provided

Hi, I am filing this complaint with reference to the limited amount of movies & shows that are shown in my region. I Am from
The Bahamas and have came to realize that we are not provided with the same quantity or quality of movies that are provided in the USA. This is not fair seeing that we all pay the same rate monthly. If possible, can this please be addressed by adding more popular movies that the Netflix counterparts in the US regions show.

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F
7:29 pm EST

Netflix friends is leaving netflix

I feel that friends is an amazing, great show. I was alarmed when I heard netflix was taking friends off. Every night when I go to bed I watch an episode of friends no matter how late it is. After just one episode I feel calm and happy. I am very upset with this situation. Many people that I know adore the show freinds, but now that it is being taken off many people I know, including myself, and extremely upset and frustrated. Now just because I filed this one complaint probably means this won't change the fact that friends is being taken off netflix. But I felt that if I didn't file this complaint, I would regret it.

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Y
8:36 pm EST

Netflix streaming content

I was surprised that you killed off Haters Back Off, and kept the rights to the characters, hindering its creators from making more content on their own. Your selections have been horrible, and all genres lacking. Plus when you have a movie like Thor Ragnarok show up In Comedy, Action, and Sci-Fi it's just silly. I go to comedy and it's [censored]ty Adam Sandler movies or Stand Up specials, but here's the kicker, you also have a genre titled: STAND UP COMEDY! It's redundant. On top of that, your search engine has it to where you're only able to look at about 40 titles because the same movie is cross referenced into Different genres. I suppose SAVI G private Ryan can be considered a comedy because of the one scene where Matt Damon's character tells a joke about walking in on his brother banging the neighbor girl in the hay loft. But what angers me the most is that you kill off Daredevil. Why? That was about the only thing I had left to look forward to. Is you're CEO trying to sink this ship? Are they getting a kickback from Hulu or other streaming companies if they make Netflix [censored] the bed? Cuz that's what is happening right now, [censored] all in the bed, corn and all. It's not worth spending money on.

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About Netflix

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Netflix is a popular streaming service that offers a vast collection of movies, TV shows, documentaries, and original content to its subscribers. The platform has revolutionized the way people consume entertainment, allowing them to watch their favorite shows and movies anytime, anywhere, and on any device.

Netflix was founded in 1997 as a DVD-by-mail service, but it has since evolved into a streaming giant with over 200 million subscribers worldwide. The platform's success can be attributed to its user-friendly interface, personalized recommendations, and affordable pricing.

One of the most significant advantages of Netflix is its extensive library of content. The platform offers a wide range of genres, from action and adventure to romance and comedy, catering to the diverse tastes of its subscribers. Additionally, Netflix has invested heavily in producing original content, including award-winning shows like Stranger Things, The Crown, and Narcos.

Another key feature of Netflix is its ability to personalize recommendations based on a user's viewing history. The platform uses algorithms to analyze a user's viewing habits and suggests content that they are likely to enjoy. This feature has made it easier for users to discover new shows and movies that they may not have otherwise found.

Netflix is also available on a variety of devices, including smartphones, tablets, smart TVs, and gaming consoles. This flexibility allows users to watch their favorite content on the go or from the comfort of their own homes.

In conclusion, Netflix has become a household name in the entertainment industry, offering a vast collection of content, personalized recommendations, and accessibility across multiple devices. Its success has paved the way for other streaming services, and it continues to be a leader in the industry.
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Overview of Netflix complaint handling

Netflix reviews first appeared on Complaints Board on Sep 1, 2006. The latest review A Mixed Bag of Experiences with Netflix was posted on Mar 7, 2024. The latest complaint videos and movies won't stream was resolved on Oct 04, 2019. Netflix has an average consumer rating of 1 stars from 9653 reviews. Netflix has resolved 68 complaints.
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  1. Netflix Contacts

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