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1.1 321 Reviews

Discovery Channel Complaints Summary

10 Resolved
311 Unresolved
Our verdict: If considering services from Discovery Channel with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Discovery Channel reviews & complaints 321

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Newest Discovery Channel reviews & complaints

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C
1:07 am EST
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Discovery Channel Cancelling subscription issues

I have been getting the run around and lied to in regards as to who has my subscription because I can't cancel on my Roku a T.V. and Roku is saying they don't have the subscription.. someone is billing me for this and I want the information as who is billing me. Or Discovery plus to take back my subscription so I can cancel it. I have the subscription for over a year.. Discovery plus has the account information backed up somewhere, I don't know the date that I am billed on... It's the 4.99 a month package card # ends in 4224

Desired outcome: I only want the subscription cancelled through Discovery plus.

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7:36 pm EST

Discovery Channel Your closed caption does not stay up on the screen long enough to read it.

Closed captions have gone thru an evolutional process... Used to be a few years ago you had plenty of time to read the whole closed caption sentance... Now you can only read the last few words of any closed captions and have to go back and imagine what the first part of the caption said... That is no way to run closed caption services... In other words the close caption stays up on the screen maybe one thru two seconds at the very most... That is cruel to the handicapped public like me... Hearing loss means we need the closed caption to stay up on the screen longer. I hope your sence of what is fair in life rescues this situation... Yep I know life is not always fair... But you do have the power to do something in this situation... Thanks for listening... Wendy.

Desired outcome: EXTEND THE STAY UP ON THE SCREEN TIME OF CLOSED CAPTIONS TO AT LEAST FIVE SECONDS.

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7:55 pm EST
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Discovery Channel Discovery Plus Streaming service

I was one of the very first people to subscribe to the Discovery Plus app when it first came out. I have loved it it has been my favorite streaming platform bar none since the beginning. However, lately I have become so disappointed in the offerings on the service. As a for instance, the show paranormal caught on camera was stopped mid season. On DirecTV the new episodes are available. But not on the Discovery Plus app. That has happened with several shows that I watch and I am just disillusioned with the whole app. Come on Discovery Plus get it back together or I for one will be canceling my subscription.

Desired outcome: Go back to the great programming and availability of shows you had when you started.

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12:28 am EST
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This review was chosen algorithmically as the most valued customer feedback.

Discovery Channel - You tend to run the same commercials almost every break

I understand how it TV marketing works. You are trying to reach as many viewers as you can with your advertisers message(s). I also understand that a large percentage of your viewers may not be able to watch but perhaps an hour or two of your broadcasting. This may be all they see for the day, maybe for the whole week. So, showing the same commercials to...

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4:14 am EST

Discovery Channel TV show - “Chomping at his bits” on Discovery

Edge recovery 24/7 filmed on this program is a criminal. He has a very long list of payment defaults against his many companies and including him as the director. He owes the ATO Australian tax office a very large sum too this is also noted as a payment default against his credit file.

He is a downright crook, there is also a Facebook page dedicated to “Edge Recovery ripped me off” by many people he has financially destroyed.

Claimed loss: Financial loss by the ATO, many Victorian companies and also individuals.

Desired outcome: He needs to be pulled from the show as you are support a criminal. Victoria Police are also investigating him for false sales of equipment.

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1:27 pm EST
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Discovery Channel - Mike Rowe (From Dirty Jobs)

He should stop promoting genocide on his facebook page before his network gets put on the international boycott list. Here is what he is saying on his facebook page about the ongoing Genocide in Gaza! It is very offensive to those of us who care deeply about this horrible situation and who have family members being killed in it! "About that Snake... Per...

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5:39 pm EDT
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Discovery Channel Discovery channel using a add a tell us what we're watching with own eyes

utterly ruins watching discovery channel programming particularly Gold Rush when you have a stupid AI voice telling you what you're watching absolutely a waste of my time watching interferes with enjoying the program on 10/13/2023 4:30 pm about the third time in the last week that I observed this annoyance! Was an interesting program to watch without having some robotic voice describe what I'm looking at and don't that helps a person that can't hear one bit! totally screwing up a good show

Desired outcome: fast ed

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12:26 am EDT
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Discovery Channel Streaming link On Discovery Channel website

I was trying to watch a discovery channel documentary on the website. I clicked on streaming and got redirected to Game Soldier and Energetic spirits.com.

They only got a $1 debit from me - but I had to cancel my Mastercard to prevent more fraud on the Mastercard.

Your streaming links should be safe and secure and only within Discovery Channel.

Thanks!

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7:46 pm EDT
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Discovery Channel Discoveryplus.com subscription

With the amount of negative reviews you are getting in the UK.

I am starting to wonder if it is worth broadcasting to the UK.

Myself I have contacted you 5 times now about

1. Paying the full price for ad free tv I am still getting Ads.

2. The Lag in your service, no its nothing to do with my fibre I'm getting 2000mbps to my home.

3. Customer Service passes the buck to my hard wear, even though I have tried this at 3 different addresses.

4. The US and Canada pay full price for Ad free, discrimination against the UK.

5. Ads that are being shown repeatedly upto 4 times in a row.

Come on now please provide a service not a nightmare.

Yours

Pissed off fully

Barry Taylor

Desired outcome: Provide an ad free option to the UKUpgrade your streaming service so it is not so laggy.

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2:39 am EDT
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Discovery Channel Discovery Channel programming

It is extremely annoying and offensive that Discovery Channel has started shrinking the screen during programs so it can show obnoxiously huge promos for its other shows. There are already an excessive amount of popups doing the exact same thing during programming, as well as permanent on screen advertising clutter. There are also frequent commercial breaks. This latest move is making Discovery programming on TV, in my opinion, close to unwatchable.

Desired outcome: Stop shrinking the screen during programs to plug other shows with huge promos. There are already excessive population and commercials doing the same thing.

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10:46 pm EDT
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Discovery Channel Naked and afraid episode

I watched every episode and never thought I would send in a complaint and I have never sent one to any show before but this episode that is on was disturbing . I am a male and the way the guy was talking and scaring his partner is discussing to say the least. Jeff should have been removed way before he tapped out . He was unstable from the start and should have been removed . He’s a coward for a marine . Never put fear into a women to make your point that’s a coward and this should not have been allowed to continue . Very disappointed in the producers .

Desired outcome: Change how you proceed with people in future shows. Not worth the ratings.

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12:57 pm EDT
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Discovery Channel motortrend tv

Please, Please...enough already with the all the various iterations of the Roadkill universe. I can't tell you how sick I am of turning on this channel only to find Frieburger and his stupid junkers, burnouts and dirt tracks antics. Believe me as a car guys this stuff is not as interesting as apparently somebody over there thinks it is. The programming that holds viewer interest involves challenging build projects and useful information for your viewers in the vintage car hobby. We could car less about what amounts to nothing more than a demolition derby on endless loop.

Desired outcome: Please tell me programming changes are in the works.

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6:12 pm EDT
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Discovery Channel Discovery plus channel

On Saturday , May 27th the same commercial would run back to back for about 10 minutes and on Sunday, May 28th the Native commercial ran back to back for 15 minutes and did not go back to the program. As I am typing this it i the commercial is still running and has not gone back to the program. Very irritating. Since the commercial is still running I had to change the channel.

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4:54 pm EDT

Discovery Channel Discovery plus

I recently subscribed to Discovery plus but cannot get the app to work on my Vizio tV. I have subscriptions for Prime and Netflix that work perfectly but discovery plus just opens to a blank black screen, with no way to log in like My other apps. I called Comcast Xfinity, which is my carrier and they say the problem is on your end. How in heck do I get a live body for technical support so I can fix this. I will cancel Discovery if I cannot even get a live body to help. This is ridiculous. You are happy to take peoples money monthly but do not want to help them or hear from them? NUTS! What a way to do business!

Desired outcome: Discovery to call me and walk me through fixing their app OR ELSE refund my subscription !

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12:53 am EDT

Discovery Channel The commercials

The Skyn commercial came on at least once every commercial break. This commercial is very inappropriate for adults much less children. Playing commercials like this make it so we can’t let our kids watch this channel. We where watching an episode of Home Town in the latest season. My kids like to watch home building/remodel shows, dirty jobs and anything that has farms and gardening. My elementary school children should not have to watch blurred sexual acts in a commercial. I understand there is a time and place for these products. These products should never be used by, on or purchased by an elementary school child. If the powers to be feel that this is what we need to watch then I will spend my money else where.

Desired outcome: Would appreciate either allowing the user to pick the type of commercials played or that age appropriate commercials can be set up to play with all shows.

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4:44 pm EST
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Discovery Channel Naked and Afraid

What a disgusting show, when people are allowed to enter an animals habitat and kill an innocent creature! All for "so called" entertainment. Anyone seeing this as entertainment should be ashamed of their mentality. Hurting animals is seen as the first sign of psychopathic behaviour. I can't imagine what enjoyment your programe can give to any normal rational empathetic human being. This programe is a disgrace.

Desired outcome: REMOVE THIS HIDEOUS SHOW!!! The makers of the show should never work again!

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Suzi Pea
London, GB
Mar 14, 2023 6:12 pm EDT

100% agree! Just saw a clip of this on Gogglebox and am absolutely horrified. Animals minding their own business in their own habitat. Why are humans allowed to disrupt this and kill an innocent creature?! Absolutely disgraceful, how this is on air is beyond a joke!

F
F
Firth
UK, GB
Mar 15, 2023 5:41 pm EDT
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Replying to comment of Suzi Pea

Yep agree. Just seen on Gogglebox. Absolutely horrified and disgusted. How can people find this entertaining? Need to axe this show now.

ComplaintsBoard
T
7:56 pm EST

Discovery Channel TV show bering sea gold s15 - ep11 language

With approximately 15 minutes, Kris Kelly’s use of the “F” word was totally deplorable. This show airing at 5-7pm Central Time is viewed by all age family. Kelly using the “F” word twice in a matter of a minute while trying to act like the most important person on the show must be condemned. The best thing that Discovery can do is remove this person from the show. This is my opinion, but I am sure that there is others with the same feelings as I have about this immature person.

Desired outcome: Removal of this person, Kris Kelly, from your programming. I would appreciate a response from your organization, Thank You for your time.

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8:09 pm EST

Discovery Channel Programming

Discovery used to be a top channel, not anymore, it has totally diluted it's programming with shows such as Homestead Rescue, Dirty Jobs and those two shows about so-called game wardens which are just another version of cops arresting idiots, terrible cheap shows that are so formula, dull, depressing, boring and lame. You have got away from your original concept and it is a rip-off channel now. I pay a large amount for Rogers Cable and feel lie I am being ripped off now. There are no shows about actual discoveries in science, nature, or anything related to that original type of programming you used to have. Cheap reality style shows do not cut it at all. Discovery now looks cheap and certainly not worthwhile watching anymore. The ploy of introducing sister channels is a rip-off, as they more than likely have the shows that used to appear on Discovery. Like all weekend you have endless line ups of the same show as Lone Star Law, which is so bad. Explain yourselves.

Desired outcome: A return to your original quality programming.

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10:10 pm EST

Discovery Channel Commercials

I gave up tik tok to watch ID. I don’t mind commercials, but to see the same ones repeating twice in the same break again and again then replaying every break again and again so often I want to pull my hair out . Is there any way to have better commercials a variety and less repeats. I don’t see any reason for it to be necessary to be beat to death

Desired outcome: Stop it or I’ll stop watching , they’re also dumb commercials

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9:25 pm EST

Discovery Channel Dirty Jobs contradicts "Last of the Giants"

My husband and I just watched the latest episode of Dirty Jobs. We were horrified to see Mike working with a Mississippi Company to harvest caviar by killing the young sturgeon. These fish looked like they were only about a foot long, and when you think about them growing to their full size over 6', they had their 50+ years of life diminished down to 3-4 years.

On the one hand, you have Cyril Chauquet's amazing show: Last of the Giants, working hard to save the sturgeon, and within a couple of days, Mike Rowe is promoting the killing of them! His show has gone downhill, and if Discovery wants to keep us as paying customers, then Dirty Jobs needs to get back to the point of his show. (Make him re-do the 20 dirtiest jobs ever attempted, he seems to have forgotten.)

Desired outcome: Mike should apologize to the viewers for this particular episode.

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Update by IrishGoddess
Jan 29, 2023 9:28 pm EST

Cyril Chauquet and his two shows were the only reason we signed up for Discovery Channel.

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