Netflixtwo week free trial costing me $48.20

J
This review was posted by
a verified customer
Verified customer
Review updated:

I joined netflix on a 2 week "free" trial period. Before the two weeks were up I returned all dvd's and cancelled my membership online (Only because there was no phone number on the site to talk to a person to confirm that I would not be charged) I received confirmation that my membership was cancelled. I felt ok thinking there would be no charge to my credit card. After cancelling I had an emergancy for which I almost maxed my credit card out but I was still under my limit, I tell you this only to lead into the fact that on the very day that I cancelled the membership (3 days before it expired) netflix charged me $19.20 that I was not aware of or expecting. Since I did not know I was chareged for my "free" trial and used my credit card it sent me over the limit and I was charged another $29.00 for being over the limit. Netflix should not have charged me before my membership was up nor should they have charged me after cancelling my membership. Unable to find a phone number I emailed their customer service and am still waiting on a reply on how and when they are going to refund my money. I dont think its fair for them to make me wait on a response to a refund when they couldn't wait until the trial was up before they charged me. I would like people to know that a "two week free trial" ended up costing me $48.20. Beware if there is no way of contacting customer service.

  • Updated by Brian brook · Mar 11, 2018

    No new shows with Obama .

  • Updated by Annett C Otto · Mar 13, 2018

    WITHOUT???

  • Updated by Pooh Ramirez · Oct 03, 2018

    At least if you are going to charge peoples card can you have a working phone number where people can contact an actual human. Im getting very very frustrated that money was taken from my card and I have no way to contact anyone about it. This really PISSING ME OFF AND I WILL NEVER USE THIS SERVICE NOR RECOMMEND IT TO ANYONE ELSE.

  • Updated by BunnyRabbi · Mar 08, 2019

    I have been waiting since season two came out for the new english dub. It's been over a year and still, no english dub for season 2 and the NEW season 3! I mean, if you're going to have three seasons and one is dubbed already, why not the next ones?

  • Updated by HelpMeeeeeeeeee · Mar 21, 2019

    Please please please add all seasons of inuyasha onto netflix!!! im obsessed and i dont have hulu or any other app that will let me watch inuyasha. Please hear me out and add the rest!!!

  • Updated by Meme1235 · Apr 25, 2019

    Agjfhhfjfhgc

  • Updated by Dan195859 · Jul 18, 2019

    Just read what I said

  • Updated by Shivendra13 · Aug 18, 2019

    From card xxx5074.
    I want immediate action and refund

  • Updated by Kulbir Malik · Sep 24, 2019

    ALERT:You've spent Rs.854.43 via Debit Card xx4611 at NETFLIX.COM on 2019-09-24:03:36:45.Not you?Call 18002586161.
    The time of Balance deducted is morning 3:36 am. Why Netflix did this cheap activity with my account. No otp received. No CVV asked. How can Netflix deducted my balance. Pls refund my money asap.
    Thanks

  • Updated by ankit sehrawat · Oct 01, 2019

    Netflix Account: [email protected]

    Contact number:- +91-9999947983

    Complaint:- I've charged for the plan which was free for One month without any notice/confirmation for the User([email protected]).
    Is this how Netflix bluff with their User??
    Want my money to be refunded asap

  • Updated by Sercer83 Roblox · Jan 14, 2020

    One night I was watching the Harry Potter movies then the next day they were gone. Why are they gone? Are you gonna bring them back? Is it because the movies are not being seen enough? Why does it have to be taken of why not different movies?

Responses

  • La
    Lara Dec 22, 2006
    This comment was posted by
    a verified customer
    Verified customer

    I ran into this little netflix staffu as well, but I did a little research. Just to let you know, there is a phone number you can call to talk to someone. It is on their web site, at the bottom, highlighted and says
    "
    Questions?
    Call 1-800-715-2135
    M-F 9am-10pm ET
    Sat-Sun 9am-5:30pm ET"

    There is also a portion, in the user agreement, the one you acknowledge and agree to by pressing submit, that says

    "Upon registering for your free trial, your Payment Method will be authorized for approximately one month of service. In some instances, your available balance or credit limit may reflect the authorization; however, no charges will be made against the Payment Method unless you do not cancel prior to the end of your two-week free trial period."

    Call your bank. You should have gotten that back. Or call netflix when they open. Also, most banks will undo any charges caused by an unauthorized charge putting you into overdraft, or causing you an overdraft.

    Hope that helps.

    3 Votes
  • Sl
    slrtx Jul 16, 2009

    Netflix charges for the “Free Trial”. Period.
    The wording on this “free” offer is so vague that many people continue to complain about this tactic.
    If Netflix’s terms are so “clear”, then why are so many complaining about it?

    DON’T TRY NETFLIX UNLESS YOU ARE GOING TO SIGN UP!

    Otherwise, you WILL BE CHARGED!!!

    0 Votes
  • No
    NotSpoliedAmerican Sep 29, 2009

    Sounds like another whinny American. Nothing is free, you should always read the fine print, but that's besides the point. You maxed out your credit card, not netflix! People need to be accountable for their own actions, but that's not the American way now is it?

    Ps It's sort of ironic how you worded your ambiguous complaint title, just like netflix did to their advertising. Sounds like you two belong together.

    -4 Votes
  • Gr
    Grandma J Nov 26, 2009

    First I would like to say it looks like the pro Netflix comments are done by the employees.
    My experience with Netflix is one of fraud. Our daughter gave us a 4 month gift card for DVD's, which we used & sent back from Feb to May. WE HAVE NEVER HAD AN ACCOUNT with Netflix, but just discovered they have been charging us each month for June, July, Aug.Sept, Oct.& Nov. My husband takes care of our VISA bill & thought NETFLIX was something I ordered, so paid it faithfully until he decided to ask me what it was for. I called Nov.17 & 24 trying to straighten them out, but got nowhere. They gave me a cancellation # Nov.17th but still charged us. We have no idea how they got our VISA # & our daughter has no clue either. I suspected a scam & now this Website is proving so. We are turning them over to the BBB & our lawyer friend in DC who works for the Gov. This has got to stop.
    Grandma J.

    -1 Votes
  • No
    NotRetardedImbecile Jan 07, 2010

    @NotSpoliedAmerican

    I am sorry but you are a dumb ###. You don't even know how to give a proper reply. Hey did you know acting like how you just did is a typical ignorant Spoiled American answer. Hey do you want to see the fine print NotSpoliedAmerican - (Free Trials

    We encourage the use of our service through free trials. Free trials last for two weeks or as otherwise specifically stated for eligible members. To view the specific details regarding your free trial, if any, click on the "Your Account" link located at the top of every Netflix website page and click "Membership Terms and Details."

    Free trials cannot be combined with any other offer. If you or another member of your household has been a Netflix member within the last 12 months, you are not eligible to receive a free trial. You must have Internet access and a valid credit card or debit card ("Payment Method") to redeem a free trial offer. Upon registering for your free trial, your Payment Method will be authorized for up to approximately one month of service. In some instances, your available balance or credit limit may be reduced to reflect the authorization; however, no charges will be made against the Payment Method unless you do not cancel prior to the end of your two-week free trial membership period.

    We will begin billing your Payment Method for monthly membership fees corresponding to your membership plan plus any applicable tax at the end of your free trial membership period unless you cancel prior to the end of your free trial. To view the specific details of your membership plan, including price and end date of your free trial period, click the "Membership Terms and Details" link on the "Your Account" page. You will not receive a notice from us that your free trial membership has ended or that your paying membership has begun. YOU MUST CANCEL PRIOR TO THE END OF YOUR FREE TRIAL TO AVOID CHARGES TO YOUR PAYMENT METHOD. CLICK THE "YOUR ACCOUNT" LINK AT THE TOP OF ANY NETFLIX WEB PAGE FOR CANCELLATION INSTRUCTIONS. We will continue to bill your Payment Method on a monthly basis for your membership plan until you cancel. You may cancel your membership at anytime. We offer a number of membership plans, including special promotional plans or memberships with limitations on the number of movies rentable in a month. Some of these promotional memberships are offered by third parties in conjunction with the provision of their own products and services. We are not responsible for the products and services provided by such third parties. To view the details of your specific membership plan, click the "Membership Terms and Details" link on the "Your Account" page. We reserve the right to modify, terminate or otherwise amend our offered membership plans. Unless otherwise stated differently, month or monthly refers to your billing cycle)

    So really they shouldn't have been charged at all and that is a violation of trust on Netflix's part.

    P.S. It is spelled Spoiled not Spolied, Typical Spoiled American. *scoffs* Sounds like you and Netflix belong together. Oh yeah and the sole meaning of Trial in this situation is to try out with no strings attached ###. Trial - the act or an instance of trying or proving; test or experiment. No where in that definition do I see and get raped in the ### by money hording ###s in there, nor do I see any mention of monetary gain or loss.

    0 Votes
  • Va
    vanderburg Feb 18, 2010

    I just got charged after i canceled as well. During the cancellation there was a bunch of questions asking various things. One of them was something like will i recommend netflix to other people. I had originally chosen yes but now that i have been charged i absolutely despise it netflixs' tactics. I also recently canceled a blockbuster subscription and so far i have not been charged so if anything i now know what to recommend to other people.

    1 Votes
  • Lo
    lostforawhile Jul 06, 2010

    I also had a mysterious charge from netflix on my account, I didn't even sign up with them. I'm very careful about who I give my credit card info to online, and I know that myself or my wife, never signed up for them. I suspect someone else online is selling your info or sharing your credit card info, I called the bank as soon as I saw the charge, it appeared as CC in my pending transactions. they blocked my card, and will refund any fees due to this

    1 Votes
  • Rf
    R F Louisiana May 28, 2011

    NETFLIX SUCKS it is that simple and the more of us who put it out there the faster they will go out of business. They have deceptive trade practices to say the least and and far as banks go you can inundate a person with so much paperwork. I have little use for either Netflix or banks for that matter. I am a memeber of a federal credit union who has always been forthcoming and straightforward.

    0 Votes
  • Ja
    James Dunigan Aug 13, 2018

    Charged dead husband for 2 year and will not make it right. Talked with Netflix but would only refund me on month. How can I get money back . I cancelled his membership myself.

    0 Votes
  • Sa
    Sandra Devine Aug 14, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Sandra Devine 9 Lennon place Warrane 7018 h0bart Tasmania. What am I paying for your service rarely works can you fix it immediately or stop billing me for the service you don't provide. It is a total ripoff if you don't fix I will be making complaints to someone else who can help me.

    0 Votes
  • Pa
    Patriz Aug 14, 2018

    I was traveling over seas in Paris, France & Rome Italy watching the series Orphan Black the entire time.

    Now back home in Raleigh, NC the series is not available!!! This is really not fair. Netflix needs to fix this problem

    0 Votes
  • Je
    Jennifer1977 Aug 15, 2018

    Absolutely trash. I am so disappointed Netflix is producing this nonsense. Between the airing of "Desire" and this, we are done with our membership.

    -1 Votes
  • Am
    Amanda Roquet Aug 15, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Salute to abortion special with Netflix branding, poor taste Netflix very poor taste. 10 year customer, unsubscribed today

    0 Votes
  • Me
    Melissagh Aug 15, 2018
    This comment was posted by
    a verified customer
    Verified customer

    It makes me so angry that the subtitles on Netflix DO NOT MATCH the actual spoken words. Pay me, I'll update them.

    0 Votes
  • Ch
    ChrisB1 Aug 15, 2018

    Just lost a long time customer for your political activism and insensitive programming in the break special. Hope it was worth it!!

    0 Votes
  • We
    Wendoline Aug 15, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Season 13 of criminal minds was supposed to be out in June 2018 its july 9 an it's still not out. By doing this people are switching over to CBS all access I am trying to be loyal but am very ticked off if you could give a date or just put it on I would appreciate it thanks

    0 Votes
  • Ra
    Raghu Raj Aug 15, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Hey Netflix, I m from india and my family big fan of scared games, it's a huge market for u in india for hindi audience, can u dubbed some of your original series in hindi just for an exiprirment specily lost in space and Marcos, u gyes are donig grt work, I m waiting for your reply, thank you

    0 Votes
  • Jo
    Jones123454 Aug 15, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I'm politically moderate, and even I found Michelle's Wolf salute to abortion to be offensively over the top. Abortion is a very serious subject. There are many ways to support abortion and women's rights issues as a comedian without blantantly hurting who hold deep moral views on the subject. This was not one of them.

    0 Votes
  • Bl
    Bluedream Plays Aug 15, 2018
    This comment was posted by
    a verified customer
    Verified customer

    There are two missing episodes of season 4 the flash! Part one and Part two of "Earth X" which is huge for storyline based on the recap.

    0 Votes
  • Ba
    Bandrolbrandy Aug 15, 2018

    Episode 10 In season 5 from the fosters is missing

    0 Votes
  • Bh
    Bharati Mhatre Aug 16, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I want to discontinue the subscription. And without my permission it's automatically monthly fees is being deducted. I want current month refund and want to discontinue. How you can auto diduct without prior confermation. It's fraud and I will Sue you

    0 Votes
  • Mi
    Michael Kosterman Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I am currently on a free trial of Netflix. I was thinking of ordering the service at the end of the month. After hearing that you are giving Michelle Wolf a show, I have decided against it. In a world where every type of media can be obtained for free if necessary, you should probably rethink your companies strategy of endorsing hate.

    0 Votes
  • Mi
    Michael Clancy Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    First your giving homage to the Obamas and now Susan Rice on the board of directors. Your choice, and my choice to cancel your service. The previous administration will soon be rounded up and charged like the criminals they are.

    0 Votes
  • Ka
    Karen L Johnson Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I was a customer of netfix but because of your liberal policies I will be canceling my subscription.
    We consumers want to be able to watch programming that doesn't preach only one sided views.
    The os are out of office. Leave it that way.
    Keep politics out of your business.

    0 Votes
  • Ba
    barbararathbun Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I love your service now I will have to give it up as it is turning into a liberal brainwashing situation, which is why I got off the news anyway..Obummer films and now Susan Rice..next you will have Killary movies...why get political..so bummed.

    0 Votes
  • Ma
    Mary Silver Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I was just getting ready to end my service with Directv and get a smart TV to subscribe to Netflix. I will not do that if you are going to give an ex-president that destroy and divide this country. Please I ask you to end his hold on this Country.

    0 Votes
  • Al
    Allison Corey Moreland Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Please do not give them a platform. I will cancel my membership. They are deceitful and dishonest. We heard enough of them for 8 years. They just need to go away and stop spreading their propaganda. Minimum 350 characters is a lot of words to say that I will cancel my membership if you give the Obamas a show. Still not enough characters.

    0 Votes
  • Da
    Dave Contreras Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I will cancel my subscription and sign with amazon or other service if I see a political partisan support platform

    0 Votes
  • Br
    Brian brook Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Obama's do not need a new show or any other platforms to spread they're propaganda from .

    No need for anymore leftist agenda. No need none !! Also if it comes to be a reality I will cut my service 100 %

    0 Votes
  • Ka
    Kathy Bradbury Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    The Obama's had 8 years to tear down America, if you give them a platform, you will face justice along with them. Their rhetoric is anti-American, certainly not something that Americans want their children exposed to.
    I will LOUDLY BOYCOTT Netflix if you proceed with this project, and encourage everyone I know to drop their subscriptions.

    0 Votes
  • Ja
    Jaqui88 Aug 20, 2018

    I don't want a political agenda shoved in my face. I've already canceled my Hulu for ending Roseanne. Now it's gotta be Netflix after hearing about Obama's and Susan Rice being involved. I was a loyal customer since you first started. Now I'll have an extra $20 in my pocket.

    0 Votes
  • Ch
    Chuckdin Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    It has been over 2 months and I still can't access the entirety of "My List". Called 3 times and all I get told is it is an issue they are aware of. The "Manual list" is the only way to see what videos in your list will be deleted soon. For me, this is a major bug that needs fixing. 2 months with no fix for a serious problem is ridiculous

    0 Votes
  • Li
    Linda M Bollengier Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    This man Obama should be in prison for treason, we do not want to see his lying treasonous face on a service I pay for.

    0 Votes
  • Gm
    G M S Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    It's come to my attention that Netflix will pay Obama to try and dissuade his minions into believing the Russians were behind the election win for President Trump. I feel that as a payed subscriber that his rhetoric is best left to the biased media which still supports him. If Netflix reaches a deal with this person, I will cancel my service.

    0 Votes
  • No
    NomobarryO Aug 20, 2018

    Plan and simple, if you dare contract with that Muslim propaganda machine, I and all my contacts will cancel our memberships. Netflix is a streaming movie service for entertainment. Just because ALL social media has failed to manipulate our voters with their false propaganda, don't dare even try to promote the Obama scourge.

    0 Votes
  • Fa
    Fahad Al Harbi Aug 20, 2018

    Hi
    I'm an old member of netflix, I don't no who to contact to solve my problem, because their is no contact email for netflix, you detucted USD 11.99 on 2018/02/23 and again detected USD 9.99 on 2018/02/28.

    Regards'
    Fahad Al Harbi
    [email protected]

    0 Votes
  • Da
    David Cieslinski Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    If this traitor gets a show... I will be moving to Hula...
    Just so you know..
    no

    0 Votes
  • Ge
    george wiscionsin Aug 20, 2018

    netflix needs to add shows that are throwback and are awsome. for example

    -the suite life of zach and cody
    -psych
    -icarly
    -drake and josh
    -hannah montana
    -wizards ofwaverly place

    0 Votes
  • Bo
    Boomer1234 Aug 20, 2018

    You recently released full metal alchemist movie. Love that its live action. Should have made it in English!!! More English speaking customers than anyone else. Why do something like this?! We'd like to watch the movie, not read it!

    0 Votes
  • Mi
    Missy Rutland Aug 20, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Get that despicable woman off your service or I may have to cancel my service. No one should support that trash!

    0 Votes

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