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CB Satellite and Cable TV Netflix two week free trial costing me $48.20
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Netflix review: two week free trial costing me $48.20 297

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Author of the review
12:00 am EDT
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I joined netflix on a 2 week "free" trial period. Before the two weeks were up I returned all dvd's and cancelled my membership online (Only because there was no phone number on the site to talk to a person to confirm that I would not be charged) I received confirmation that my membership was cancelled. I felt ok thinking there would be no charge to my credit card. After cancelling I had an emergancy for which I almost maxed my credit card out but I was still under my limit, I tell you this only to lead into the fact that on the very day that I cancelled the membership (3 days before it expired) netflix charged me $19.20 that I was not aware of or expecting. Since I did not know I was chareged for my "free" trial and used my credit card it sent me over the limit and I was charged another $29.00 for being over the limit. Netflix should not have charged me before my membership was up nor should they have charged me after cancelling my membership. Unable to find a phone number I emailed their customer service and am still waiting on a reply on how and when they are going to refund my money. I dont think its fair for them to make me wait on a response to a refund when they couldn't wait until the trial was up before they charged me. I would like people to know that a "two week free trial" ended up costing me $48.20. Beware if there is no way of contacting customer service.

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297 comments
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Nicole Palumbo
, US
Oct 02, 2018 4:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Can you please put back on netflix the Secret life of a american teenager and speical agent oso

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Debalina Chaudhuri
, US
Oct 02, 2018 7:46 pm EDT

Even after deleting my account, Netflix has been deducting money from my account since 23 August 2018. I want a refund as well. I used it during the free trial period. And religiously deleted it as soon as the trial period ended. But over the past two months it has been deducting Rs. 500 . I am fed up. And I demand a refund.

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Pooh Ramirez
, US
Oct 03, 2018 11:33 am EDT

At least if you are going to charge peoples card can you have a working phone number where people can contact an actual human. Im getting very very frustrated that money was taken from my card and I have no way to contact anyone about it. This really PISSING ME OFF AND I WILL NEVER USE THIS SERVICE NOR RECOMMEND IT TO ANYONE ELSE.

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Belle Jenna
, US
Sep 20, 2018 4:52 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Show about women killing lions is extremely offensive and disgusting and should be taken off selection. It glorifies cruel and abusive behavior to animals.

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synical2
, ZA
Sep 19, 2018 12:39 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Tried their free trail, no trail, just 5 x subscriptions taken by them, no trail

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Brandy Fraga
, US
Sep 18, 2018 10:14 am EDT

Netflix has the best customer service I have ever dealt with. Every singl person I have spoke to is kind, understanding and always has helped me. Thank you Netflix!

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Richard Bozzo
, US
Sep 18, 2018 7:39 pm EDT

The show is called "DISJOINTED". After watching one episode, my wife & I feel it was the MOST disgusting, ugliest. physically sickening show we have ever seen. I am more than surprised, intact, very disappointed that Netflix chose it as a selection. It should be removed immediately.

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Alyssa549
, US
Sep 19, 2018 6:40 am EDT

I have been watching this show and I just saw that they are taking it off. So now I don't even get to finish it. This is dumb and annoying. What is the point of removing it?! This is my all time favorite show and Netflix is the only way I could watch it. I think it is unfair and I want to know why it is being removed.

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Abbie56
, US
Sep 19, 2018 1:09 am EDT

I am writing to voice our frustration with Netflix removing Last Man Standing on September 30, 2017. Why? please explain! We watch Last Man Standing for hours each night, "especially now that they have been cancelled on traditional television

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Jill Morton
, US
Sep 18, 2018 7:25 pm EDT

Connecting to Netflix is always difficult lately. I have to enter my email and password every time which is a pain. Then sometimes it doesn't connect and I have to start all over again.
What is happening at Netflix? We pay more monthly but the service is less.

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HannahFa
, US
Sep 18, 2018 10:29 pm EDT

This is seriously pathetic. Everyone watches this show. I am on my 4th time of watching it and you think I can finish the whole thing in less than a month? This is a great show for teenagers and y'all are going to put some stupid shows and movies on there that no one will watch. I hope y'all lose service. I'm going to Vudu.

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Denise63848
, US
Sep 19, 2018 12:12 am EDT

Netflix has been charging my account $11.99 a month for quite awhile now. I do not even have netflix. I consider that stealing. I want it to stop and I want to be reimbursed for every cent you have taken from me for something i dont even have. This is ridiculous.

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Mars Wilson
, US
Sep 18, 2018 4:45 pm EDT

The only true reason I had Netflix was due the ability to stream My Little Pony since no place else offers such a task. I've been a big fan of the franchise since I was young. And an act considering suspending my subscription. What's the reasoning for getting rid of such a beloved show by so many people? ... Well? What's the deal?

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chasvogt19
, US
Sep 10, 2018 10:01 am EDT

Your customer service representative was extremely disrespectful towards us tonight 9/18/17 at about 8:10P. She kept talking over me, even after requesting that she stop. Very rude and poor customer service!

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Llano
, US
Sep 10, 2018 8:12 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Without explanation, Terminating subscription three weeks short of paid term. Telephone Help line of no help. $100 gift subscription under $9.99/mo plan activated 12/21/2016 should expire 10/20/2017 but 9/24/2017 email from Netflix says it ends on 9/30/2017.

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Mobunny
, US
Sep 11, 2018 12:02 am EDT

Seriously? Its wrong for the less than 2% of priest to hook up with teen boys & twenty somethings...yet, we have a pedophilic offering on Netflix?
Please stop this vile show from juicing up child molesters and pervs.
I don't want my money to be involved in this crap.

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KateMK
, US
Sep 11, 2018 4:35 am EDT

I've been a Netflix customer for years, but I'm so appalled by the show "Big Mouth." Just from the trailer, I can see that the show panders to those sexually interested in children - pedophiles. How can you ever justify such filth? Please stop broadcasting this horrible trash.

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Michael sellers
, US
Sep 10, 2018 6:44 am EDT

Are u people kidding me?..isn't it enough with the Harvey Weinstein s of the world?...
Now it's children?...take this show off the air!

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Drew1111
, US
Sep 10, 2018 4:09 pm EDT

It us two series called suite life of Zack and Cody and Suite Life on Deck this series was and still is my childhood and I think you need to add it back

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Joelle Gajou
, US
Sep 10, 2018 7:50 pm EDT

We need to have respect for the blessed mother, catholic faith. Making a mockery for something sacred is not and will never be acceptable. As a big company that you are, you should know and do better. Very disappointing !

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ogduarte
, US
Sep 10, 2018 3:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have a two dvd plan but today I received only one dvd even after I just returned two a couple of days ago. This has been happening very often lately.

What's going on?

Oscar g. Duarte

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Jessica Gallaway
, US
Sep 11, 2018 1:02 am EDT

They did Danny Masterson wrong. He never did anything wrong. Ruined a mans career for nothing. Hulu is looking pretty good right now.

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Colleen Allen
, US
Sep 10, 2018 12:53 pm EDT

Please bring back Rooster. The fans need and want him in the show.

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Dody O'Sullivan
, US
Sep 06, 2018 3:18 am EDT

It's in your hands to protect millions of innocent children.

You are promoting acts that cause little children great pain, physically and mentally.

Please, I beg you, don't let this happen to innocent children by showing your film.

You will also be giving sick men ideas to do this.

Thank you.

With tears and great concern,

D. O'sullivanrn

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May D
, US
Sep 05, 2018 1:53 pm EDT

You cancel great shows like Lilyhammer but you renew Big Mouth. Is this what you have been reduced to, peddling cartoons with children masturbating? You really scraped the bottom of the barrel. What the hell is going on over there at Netflix?

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lucie A
, US
Sep 05, 2018 7:55 pm EDT

why did you guys get rid of bob burgers that was like the best show ever thats honestly so dumb. Netflix I still love you but bring bobs burgers back imediatly! XOXO

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David Lang
, US
Sep 03, 2018 11:57 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Salvation series of 13 episodes. The last one is very badly captioned therefore I cannot understand nor able to finish watching it.

It looks as though the captioning is faulty & one can only read some words appearing spasmodically throughout!

The 12 preceding episodes were brilliantly captioned! Please get this addressed ASAP. Thanks.

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Joanne Boldon
, US
Sep 03, 2018 10:26 pm EDT

"Education " is an old film. It is antisemitic. Take it off your platform.

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Sans-the- skeleton
, US
Sep 01, 2018 4:01 pm EDT

Well sao 2 is not English and its Japanese and I'm really mad about you not updating sao 2 to English and fairytale season 3 is not on and that is not cool I watch fairytale from episode 1-50.

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retcop
, US
Sep 02, 2018 1:09 am EDT

If your going to keep Chelsea Handler around you don't need me and my friends money. Calling Sarah Huckabee a [censored] was the last I'm going to put up with!

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Eric belleau
, CA
Sep 01, 2018 10:46 am EDT

Many good movies from foreign countries are not translated (voice) from foreign language to english ( for instance Operation Mekong).

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Boycott Chelsea Handler
, US
Sep 01, 2018 7:55 pm EDT

Please remove this hater, body shaming, sexist, homophobic, hypocrite basement mushroom.

She is out of line and deserve being sanctioned from Netflix. I thought liberals at the PCP (political correct police) when it comes to shame and insult others. Please remove her or I will cut ties with Netflix
Also, I will ensure I get others do the same.

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Judy Plumlee Walker
, US
Sep 01, 2018 9:26 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I've been a customer of Netflix for some time now. I canceled my service tonight as as result of the Tom Segura program you are promoting which mocks people with disabilities. It is not funny to insult persons with Down Syndrome.

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Barney Jones
, US
Aug 28, 2018 10:51 am EDT

Why on earth would you advertise a show called Food.I have little girls 5, 6, 8
can you imagine how thy felt seeing animals slaughtered.I don't think I can not continue to watch Netflix since it was the very first thing they showed.And I couldn't click out of it.I had to turn my TV off and cancel my subscription to Netflix.

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Gale Wilcox
, US
Aug 28, 2018 5:27 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

In the Netflix Original comedy "Disgraceful" by Tom Segura, members of the Down Syndrome community are appalled to find Mr. Segura suggesting replacing the words "that is retarded" or "that is not smart" with the words "that idea has an extra copy of the 21st chromosome."

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David Bellamy
, US
Aug 29, 2018 8:07 am EDT

It's just a small thing but rather annoying. Netflix is constantly changing the cover picture for a film or series so at first glance it looks new and fresh. Please stop this Netflix!

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Mary Christopherson
, US
Aug 28, 2018 1:21 pm EDT

continuous internal error

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Boomer1234
, US
Aug 20, 2018 7:21 pm EDT

You recently released full metal alchemist movie. Love that its live action. Should have made it in English! More English speaking customers than anyone else. Why do something like this?! We'd like to watch the movie, not read it!

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Fahad Al Harbi
, SA
Aug 20, 2018 6:28 pm EDT

Hi
I'm an old member of netflix, I don't no who to contact to solve my problem, because their is no contact email for netflix, you detucted USD 11.99 on 2018/02/23 and again detected USD 9.99 on 2018/02/28.

Regards'
Fahad Al Harbi
fahad7226@gmail.com

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Kelley Whipple Raunec
, US
Aug 20, 2018 9:56 pm EDT

I will drop my $18month service like a hot potato if this propaganda shows up in my offerings. Hulu and On Demand and Amazon have made you 2nd fiddle in my house anyway.