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The Weather Channel Customer Service Phone, Email, Contacts

The Weather Channel
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1.4 66 Complaints
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The Weather Channel Complaints 66

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S
2:13 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

The Weather Channel Premium ads-free for my android phone

Hi. When I try to log on to my paid subscription, I am shunted to the Location/ I Understand page and then quickly shut off. All access to my paid content is being denied.

Neither my password or my email seem to be recognized.

I have been a paid subscriber for about ten years with

[protected]@gmail.com

and no sign-in link is being sent when requested.

This has been going on for a month or more now.

Did you get hacked? You sure look like it.

Stephen Gamble

Claimed loss: Two months service

Desired outcome: Restore my access to my account and my paid services, please. And my subscription runs out in July. Add the two months I have missed to my subscription's term so my paid Premium access continues until September.

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F
8:53 am EST

The Weather Channel Severe weather coverage

Last night, December 9, there were several tornadoes in Tennessee and surrounding areas. The Weather Channel was airing a show about tow truck drivers. There were sporadic "breaks" to actually do weather.

The coverage should only be weather during severe weather. The name of the outlet in itself would lead you to believe there will be weather coverage.

Claimed loss: People died

Desired outcome: responsibility to fulfill perceived mission

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B
8:23 pm EST

The Weather Channel No reply!!!

I want my current location changed from "rancho mission veijo" to "san clemente" on my iphone... I have connected with victoria @ weather channel... Who is, allegedly "lead support person", but I get no help & no reply!... I'm not trying to get anyone in trouble... I just want to get this changed!... Thank you for you time... I hope this will resolve my issue... Please respond... Brendon...

[protected]

[protected]@cox.net please respond

Claimed loss: N/A

Desired outcome: PLEASE SEE ABOVE ...

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Is The Weather Channel Legit?

The Weather Channel earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds The Weather Channel to be a trustworthy company. Although there's a 9% resolution rate for customer complaints, which deserves attention, The Weather Channel is known for their high standards and safety. If you're thinking about dealing with The Weather Channel, it's wise to check how they handle complaints.

We found clear and detailed contact information for The Weather Channel. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Weather.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Weather.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Weather.com you are considering visiting, which is associated with The Weather Channel, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

The domain associated with The Weather Channel is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.

The Weather Channel website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • While The Weather Channel has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 9% of 66 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to The Weather Channel. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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A
11:30 am EDT

The Weather Channel Weather man bad information

Really? Are you kidding? Your weatherman just said dont need a hat in winter? Wrong! Anybody knows not wearing a hat endangers someone, especially if temps are cold, windy or wet. Especially for children and elderly. He says "you only lose 10% body heat thru head. Thats a lot! Pls education yourselves correctly before you cause the threat of more illness especially with all the rsv, covid and influenza this year. From a fire fighter

Desired outcome: REMOVAL AND RETRACTION OF IRRESPONSIBLE STATEMEN

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C
8:36 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

The Weather Channel Broadcast services

Well it's just pretty general as complaints go. We have been experiencing a lot of smoke here in Wisconsin and it's being under reported in my opinion. Right now, this very minute there is very bad smoke from the Canadian border down to Oklahoma, and I have not seen one word reported on ANY news outlet, so I am starting to think that maybe they don't want to talk about it in which case this is a waste of my time. Thanks.

Desired outcome: Just report the AQI like the rest of the weather.

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G
8:53 pm EDT

The Weather Channel Host Stephanie Abrams

I am attempting to watch your coverage of the hurricane heading to Florida, but not sure I will continue. Stephanie Abrams insists on making referencing to prior hurricanes that she neither mentions the correlation or the year. Why should I stop and research information he should be explaining. Also, why is her shirt similar to her male counterparts three buttons open and the males are only one?

Tell her to button up and explain her references.

Desired outcome: Action...equality for the men. She can wear the shirt loose so can they.

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L
1:18 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

The Weather Channel Felicia combs, meteorology

Hi felicia. Just an fyi! sending a message on behalf of the visually impaired. Imagine if you will, sitting in front of a tv set as a visually impaired person who cannot see your images. Please try to be as clear as possible with the areas your mentioning (city, state,…). Unhelpful statements to blind people:

…as you can see…

…you’ll notice, in this area…

…well, that’s in plain sight…

…take cover now, the storms are firing up in your area (?)

…let me show you…

…watch the models…

…now, let’s look at this tropical wave…

…look at how it’s forming…

thank you kindly!

Desired outcome: NO RESPONSE REQUIRED. JUST AWARENESS IS APPRECIATED.

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T
9:58 am EDT

The Weather Channel The weather

The weather channel has become so leftist they lie about global warming and they're nothing but an outlet for what the leftist media and the Democrats want you to know even the original founder of the weather channel is even in disagreement of what they do. You can't even go into the weather channel with finding so many ads but yet they want to charge you if you want to get rid of the ads which is ridiculous I can see why they get a 1.6 reading well they're getting a lower rating now it must be nice to be paid until I and be wrong half the time on the weather

Desired outcome: Have somebody take over the weather channel that is neutral not liberal

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S
1:46 am EDT

The Weather Channel Politics

I enjoy the weather channel. You have very good accurate weather, but I’m getting tired of you all being a political sounding board for John Kerry. If you really want to do something important, why don’t you investigate the rise in air temperature caused by the building of all this new infrastructure in the last 30 years, all that building infrastructure retains heat and if use the gas formula, gases do not hold heat. It Has to have an external source to increase the heat. Why don’t you have your scientist look at that. From what I have read, the climate scientists do not include the gas formula in their equations. Also, I have realize that when you drive away from a city into the country, the temperature can vary between 1-5 degrees. I would say that accounts for your 2° global warming theory.

Desired outcome: Stop pushing global warming down our throats.

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T
9:07 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Weather Channel WC Subscription

I have been leaving messages for weeks - somewhere in cyber I guess. I get the WC with my Spectrum package - and love it - BUT I do not need my subscription in addition. I had the subscription after I dropped Spectrum because of the price.I was never able to access the WC because I could never set up a password which satisfied the system.

I am an old man who is getting further lost in this electronics age. HELP

Theodore W. Towl

921 North Hancock St

Pentwater, MI 49449

[protected]

t.w.[protected]@gmail.com

Desired outcome: Cancel subscription - refund would be nice

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B
4:20 pm EDT

The Weather Channel The wokeness that you have become

It's simple, you have left just doing weather, now it's all about left leaning politics, let's be clear, my name is Doug Fournier, a Gay man, voted for Obama, I have noticed that I more and more often switch to weather nation, because they spend so much more time on weather, this divided country has to stop, we have to start somewhere? Please, I love the weather Channel, but maybe if we all just can be neutral in everything related to politics, I'm a little scared about what's going on. I can't stop watching the Weather Channel yet, but please send this to the right people and well, I guess I hope we can all move more in the middle?❤️❤️❤️

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F
10:48 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Weather Channel Cannot get help-

I just want an email address to send a picture of a Tornado on 4.22.23 that happened in Sullivan county NY - No one can seem to help- They gave me [protected] -called no answer- I did not see anything about this on the weather channel and not even a warning- there was weather for Texas & California -NOTHING FOR A TORNADO IN NY STATE. My LOCAL weather on my phone was my only warning .

Desired outcome: I would like an email address so I can send a picture that was in our local news to the weather channel The picture had to saved in word your format below did not support word.

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Update by Frostyknickers28
Apr 25, 2023 7:19 pm EDT

Just wanted to submit picture of Tornado that occurred Saturday April 22,2023 in Sullivan County N.Y. The National weather service confirmed it was an EF2.

Had many problems trying to get an email for he weather channel to submit picture of the tornado that was in the Mid Hudson News 4/23/2023.

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M
3:17 pm EDT

The Weather Channel Advertising online casinos

It's painful for me to see the advertising on online casino.

This is encouraging young or old adults to learn to gamble or be addictive to them.

I love the weather network and the channel is always on at our house. We always check the temperature and the weather forecast for the day and the future weeks or days to come. They are very useful to us.

I used to go to the casinos and losts money in slots machines. This was prior to pandemic. I don't go there anymore because they're addictive and could lose a lot of money.

I just don't want this online casino to be available to all.

Especially youths and others. It's destructive.

Desired outcome: PLEASE DON'T ADVERTISE THIS ONLINE CASINO. YOU'RE MAKING A LOT OF MONEY ADVERTISING THIS. YOUR WEATHER FORECAST IS ALREADY EXCELLENT AND WE ENJOY IT. THANKS.

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B
5:07 am EDT

The Weather Channel Chem trails and grey sky

I check the weather channel everyday, and it always Says blue skies all day and there's airplane lines where the smoke expands out and covers the sky grey. I have taking pictures of the daily blue sky forecast and the blue sky turning grey after airplane lines. I will record this everyday. False weather information and wtf is the lines in the sky turning blue sky grey

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S
9:18 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The Weather Channel Local viewing

March 29, 2023...our complaint, as are many in our community, is that our local on the 8s forecast reflects a city that's 45 miles away from us...We live in Springfield, VT and now our local forecast is based on Brattleboro, VT's location...! It used to be focused on a city that is 10 miles away (Claremont, NH), which was doable, but a few weeks ago it changed from Claremont, NH to Brattleboro, VT, which is not only 45 miles away, but south of us as well, where the forecast is never close to ours...

If at all possible for someone to review this, we, and our community, would greatly appreciate it...

Many thanks,

Shirley and Peter Cole

Desired outcome: To have a Local on the 8s reflect a community that's closer to our Springfield, VT location, rather than the current one which is 45 minutes away...

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R
6:09 pm EDT

The Weather Channel The weather channel

I am born and raised in Florida. When I was a kid into a young adult, you could confidently rely on a weather assessment from your local weatherman and the weather channel. Today? How they even get paid for what they do escapes me! How can you have a 65% chance of rain in the morning and 19% by 4pm? It tells me you don’t know a single thing about forecasting! I HATE THE WEATHER CHANNEL! You are all completely inept and should be shut down. You all even feel the need to NAME cold fronts! Are you that idiotic?!?! Stop lying to the public and accept you have no clue what you are doing. You are the CNN of weather, useless and pathetic. The idea of a “forecast” is a complete joke.

Desired outcome: Shut down the weather channel as inept and useless

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S
12:40 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The Weather Channel The Weather Channel content

We are so disgusted with the 'Chicken Little' constant, 'the sky is falling' attitude that we are choosing other channels. Everything ends with some obscure comment about global warming, angry ants, you name it, it has become so absurd. How about just giving the forecast! No agenda just the forecast! Most of the comments lately are so absurd it actually reveals how foolish you have become under the guise of portraying yourselves to be so intelligent and knowledgeable. You are actually achieving the opposite.

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K
11:42 pm EST

The Weather Channel Incorrect city weather

I watch the Weather Channel on my TV and find that the weather given for the cities of Portland, Oregon, and Portland, Maine, are always the same. It appears that the computer doesn't know the difference between the two. It is only the forecast for Portland, Oregon, that is given for both. I live near Portland, Oregon, and have noticed this for quite a while.

Desired outcome: Correct this problem.

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M
1:56 pm EST

The Weather Channel The weather channel, local forcast

I watch the weather channel everyday for weather news. My complaint is the local forecast is not played at least once an hour. I like to check on the weather in the evenings so I can plan for the next day. Sometimes, such as last evening we have sudden changing weather events, but couldn't find anything on the TV about it. All I would really ask is that I can see my local forecast once or twice an hour on the weather channel. The local runs at the bottom however its not as helpful as and actual forecast that takes about a minute to run. Also I complain about this a lot because it's fixed for a while and then reverts back to no local forecast. Thank you, Milini Heckenkamp

Desired outcome: To play the local forecast once OR twice an hour, 24 hours a day and to do that longer then a few weeks.

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J
9:53 am EST

The Weather Channel Climate change

I just watched one of your “climate change” propaganda videos saying people are fleeing coastal areas for fear of flooding. Al Gore has predicted this for years and it hasn’t happened. Try the science lesson I learned in 7th grade: put an ice cube in a glass of water and fill it to the top with water. Now wait and see if it overflows You people need to get off of the liberal, woke hoax and get back to what you used to be

Desired outcome: Wake up

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Overview of The Weather Channel complaint handling

The Weather Channel reviews first appeared on Complaints Board on Nov 13, 2009. The latest review Premium ads-free for my android phone was posted on Apr 28, 2024. The latest complaint Format change was resolved on Jul 04, 2021. The Weather Channel has an average consumer rating of 1 stars from 66 reviews. The Weather Channel has resolved 6 complaints.
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  1. The Weather Channel Contacts

  2. The Weather Channel phone numbers
    +1 (888) 777-4993
    +1 (888) 777-4993
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    +1 (770) 226-2000
    +1 (770) 226-2000
    Click up if you have successfully reached The Weather Channel by calling +1 (770) 226-2000 phone number 3 3 users reported that they have successfully reached The Weather Channel by calling +1 (770) 226-2000 phone number Click down if you have unsuccessfully reached The Weather Channel by calling +1 (770) 226-2000 phone number 3 3 users reported that they have UNsuccessfully reached The Weather Channel by calling +1 (770) 226-2000 phone number
    +1 (770) 226-0000
    +1 (770) 226-0000
    Click up if you have successfully reached The Weather Channel by calling +1 (770) 226-0000 phone number 21 21 users reported that they have successfully reached The Weather Channel by calling +1 (770) 226-0000 phone number Click down if you have unsuccessfully reached The Weather Channel by calling +1 (770) 226-0000 phone number 15 15 users reported that they have UNsuccessfully reached The Weather Channel by calling +1 (770) 226-0000 phone number
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  3. The Weather Channel emails
  4. The Weather Channel address
    300 Interstate North Parkway SE, Atlanta, Georgia, 30339, United States
  5. The Weather Channel social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 13, 2024

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