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CB Satellite and Cable TV Netflix two week free trial costing me $48.20
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Netflix review: two week free trial costing me $48.20 297

J
Author of the review
12:00 am EDT
Review updated:
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I joined netflix on a 2 week "free" trial period. Before the two weeks were up I returned all dvd's and cancelled my membership online (Only because there was no phone number on the site to talk to a person to confirm that I would not be charged) I received confirmation that my membership was cancelled. I felt ok thinking there would be no charge to my credit card. After cancelling I had an emergancy for which I almost maxed my credit card out but I was still under my limit, I tell you this only to lead into the fact that on the very day that I cancelled the membership (3 days before it expired) netflix charged me $19.20 that I was not aware of or expecting. Since I did not know I was chareged for my "free" trial and used my credit card it sent me over the limit and I was charged another $29.00 for being over the limit. Netflix should not have charged me before my membership was up nor should they have charged me after cancelling my membership. Unable to find a phone number I emailed their customer service and am still waiting on a reply on how and when they are going to refund my money. I dont think its fair for them to make me wait on a response to a refund when they couldn't wait until the trial was up before they charged me. I would like people to know that a "two week free trial" ended up costing me $48.20. Beware if there is no way of contacting customer service.

297 comments
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Joelle Gajou
US
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Sep 10, 2018 7:50 pm EDT

We need to have respect for the blessed mother, catholic faith. Making a mockery for something sacred is not and will never be acceptable. As a big company that you are, you should know and do better. Very disappointing !

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Mobunny
US
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Sep 11, 2018 12:02 am EDT

Seriously? Its wrong for the less than 2% of priest to hook up with teen boys & twenty somethings...yet, we have a pedophilic offering on Netflix?
Please stop this vile show from juicing up child molesters and pervs.
I don't want my money to be involved in this crap.

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Jessica Gallaway
US
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Sep 11, 2018 1:02 am EDT

They did Danny Masterson wrong. He never did anything wrong. Ruined a mans career for nothing. Hulu is looking pretty good right now.

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KateMK
US
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Sep 11, 2018 4:35 am EDT

I've been a Netflix customer for years, but I'm so appalled by the show "Big Mouth." Just from the trailer, I can see that the show panders to those sexually interested in children - pedophiles. How can you ever justify such filth? Please stop broadcasting this horrible trash.

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Brandy Fraga
US
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Sep 18, 2018 10:14 am EDT

Netflix has the best customer service I have ever dealt with. Every singl person I have spoke to is kind, understanding and always has helped me. Thank you Netflix!

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Mars Wilson
US
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Sep 18, 2018 4:45 pm EDT

The only true reason I had Netflix was due the ability to stream My Little Pony since no place else offers such a task. I've been a big fan of the franchise since I was young. And an act considering suspending my subscription. What's the reasoning for getting rid of such a beloved show by so many people? ... Well? What's the deal?

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Jill Morton
US
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Sep 18, 2018 7:25 pm EDT

Connecting to Netflix is always difficult lately. I have to enter my email and password every time which is a pain. Then sometimes it doesn't connect and I have to start all over again.
What is happening at Netflix? We pay more monthly but the service is less.

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Richard Bozzo
US
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Sep 18, 2018 7:39 pm EDT

The show is called "DISJOINTED". After watching one episode, my wife & I feel it was the MOST disgusting, ugliest. physically sickening show we have ever seen. I am more than surprised, intact, very disappointed that Netflix chose it as a selection. It should be removed immediately.

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HannahFa
US
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Sep 18, 2018 10:29 pm EDT

This is seriously pathetic. Everyone watches this show. I am on my 4th time of watching it and you think I can finish the whole thing in less than a month? This is a great show for teenagers and y'all are going to put some stupid shows and movies on there that no one will watch. I hope y'all lose service. I'm going to Vudu.

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Denise63848
US
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Sep 19, 2018 12:12 am EDT

Netflix has been charging my account $11.99 a month for quite awhile now. I do not even have netflix. I consider that stealing. I want it to stop and I want to be reimbursed for every cent you have taken from me for something i dont even have. This is ridiculous.

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synical2
ZA
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Sep 19, 2018 12:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Tried their free trail, no trail, just 5 x subscriptions taken by them, no trail

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Abbie56
US
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Sep 19, 2018 1:09 am EDT

I am writing to voice our frustration with Netflix removing Last Man Standing on September 30, 2017. Why? please explain! We watch Last Man Standing for hours each night, "especially now that they have been cancelled on traditional television

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Alyssa549
US
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Sep 19, 2018 6:40 am EDT

I have been watching this show and I just saw that they are taking it off. So now I don't even get to finish it. This is dumb and annoying. What is the point of removing it?! This is my all time favorite show and Netflix is the only way I could watch it. I think it is unfair and I want to know why it is being removed.

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Belle Jenna
US
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Sep 20, 2018 4:52 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Show about women killing lions is extremely offensive and disgusting and should be taken off selection. It glorifies cruel and abusive behavior to animals.

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Nicole Palumbo
US
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Oct 02, 2018 4:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Can you please put back on netflix the Secret life of a american teenager and speical agent oso

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Debalina Chaudhuri
US
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Oct 02, 2018 7:46 pm EDT

Even after deleting my account, Netflix has been deducting money from my account since 23 August 2018. I want a refund as well. I used it during the free trial period. And religiously deleted it as soon as the trial period ended. But over the past two months it has been deducting Rs. 500 . I am fed up. And I demand a refund.

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Pooh Ramirez
US
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Oct 03, 2018 11:33 am EDT

At least if you are going to charge peoples card can you have a working phone number where people can contact an actual human. Im getting very very frustrated that money was taken from my card and I have no way to contact anyone about it. This really PISSING ME OFF AND I WILL NEVER USE THIS SERVICE NOR RECOMMEND IT TO ANYONE ELSE.

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Hayden Burn
AU
Send a message
Oct 14, 2018 9:39 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I have started show and I wanna delete them of continue watching list I don't wanna look at them. I want to be able to delete movies and shows so could you please make that a feature you u do thank you

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Tanzila Wasi
US
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Oct 14, 2018 1:37 pm EDT

I have been watching Netflix with French audio and subtitle, and the subtitles most of the time is not the same as the audio. Netflix should make an effort to add correct subtitles.

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Pooh Ramirez
US
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Oct 14, 2018 4:12 pm EDT

I have been trying to get ahold of someone in customer service for the past couple days to cancel this service before my card was charged and keep getting the message "voice support is unavailable " now my card has been charged. I am beyond frustrated at this point and need someone to contact me IMMEDIATELY

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Vaibhav ghodke
US
Send a message
Oct 15, 2018 8:50 am EDT

Dear Team,

I have already registered on on Netflix having only the card payment details without this i do not have any more details. Already tried to find from this card number details but the email id i am not able to trace. My mobile no [protected] please help me

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Ayush Bihani
IN
Send a message
Oct 15, 2018 9:38 am EDT

Some people are selling fake Netflix accounts on cheap rates all accounts which they sell are workin 1 year Netflix accounts they are selling only at 1100 rs (INR) i have information about some of the people who are selling these accounts

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Andy Roo Rees
US
Send a message
Oct 15, 2018 10:09 pm EDT

Contact me... [protected]
Even to complain to you is a joke!

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Laurenrw922
US
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Oct 15, 2018 11:35 pm EDT

Please Please Please let us disable Auto Previews! So many people hate this feature. I've been a fan of netflix forever and this is the first time I'm even considering watching something else. That's how annoying Auto Previews are. STOP!

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Hunter kennemer
US
Send a message
Oct 16, 2018 4:45 am EDT

Dear Netflix Complaint department
I would like to complain even though it's been a while that you took Doctor who off of netflix! Now I speak for many people when I say how could you do this you heartless Jerks And I Will No Longer Watch Anything On Netflix Until Doctor Who Is Put Back On And Note This Is Your Own Doing !

Sincerely Hunter

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Richard 58
US
Send a message
Oct 21, 2018 8:24 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Do not put Jesus or Mary down because if it would not be for Jesus you would not be alive today an if you keep it up I might just drop Netflix like the rest of your customer

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mememe789
US
Send a message
Oct 21, 2018 8:32 am EDT

hey I'm there your pissing me off with this [censored]
I turned it on when I'm done I will turn it off
your ruining tv
cable tv does not ask
charge more stop asking ok?

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Colleenbeguin
US
Send a message
Oct 21, 2018 10:00 am EDT

F is for family show maligns the Catholic church and her faithful members. Although the Catholic church has need of prayer and healing from sin, abusing her with this program is unacceptable. I have cancelled my netflix membership.

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dexatron
US
Send a message
Oct 21, 2018 11:06 am EDT

Drop this terrible blasphemy from your lineup. You are serving the evil one in showing this depraved filth.

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Benny Benassi
IN
Send a message
Oct 21, 2018 11:31 am EDT

Hi Team
I was a netflix user a couple of months ago and there afteri deleted my account i have still got charged from my bank account my email address is benroypereira86@gmail.com i need to get the full refund for the amount that was taken and please contact me on my phoe number to let me know the status for the same [protected]

Thank you

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Becky Vargas
US
Send a message
Oct 21, 2018 11:49 am EDT

I am writing to inform you that I will not use your service as long as you create programs such as F is for Family which is highly offensive not only to Catholics but to many others. I will also communicate this to all I know using social media.

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GosfridleBec
US
Send a message
Oct 21, 2018 1:53 pm EDT

This type of immoral, insulting, anti-Catholic programming is one more nail in the coffin of Netflix, as far as I am concerned. If Netflix does not remove this program and apologize to all Catholics worldwide, I will be the first to start a boycott of Netflix and a wave of cancellation of Netflix subscriptions.

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Bammy J.
US
Send a message
Oct 21, 2018 1:53 pm EDT

Hi,

Im a huge fan of riverdale and im from Singapore but to my disappointment Riverdale Season 3 is not being streamed in Singapore Netflix. I waited for quite some time for the Season 3 to finally air.. May I know why? :'(

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Theresa Ostendorf
US
Send a message
Oct 21, 2018 3:16 pm EDT

Come on Netflix! You're better than this! Get this Repulsive and Predjudicial show off of your program. You are seriously misrepresenting the Catholic faith and spreading false and offensive information.

If this is Not removed - you can be sure that you will lose A Lot of faithful Catholic subscribers to your company. Wise Up Netflix!

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BobMcCall
US
Send a message
Oct 21, 2018 3:59 pm EDT

I consider the content of the program F is for Family insulting and insensitive. I have found myself watching Netflix less and less and Amazon Prime more and more. This has gotten me to the point of casting Netflix adrift.

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Rosalina Marez
US
Send a message
Oct 21, 2018 4:46 pm EDT

Not honoring my account rights and services.

Tyler Leslie
Tyler Leslie
US
Send a message
Oct 21, 2018 5:09 pm EDT

you guys took off my favorite movie and I want it back. NOW!
it is Nightmare Before Christmas. Please return it please. I beg of you. bring it back. :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( :( Please. come on you are making me mad. I will never watch Netflix ever again. and i mean it

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Ashvdm7
US
Send a message
Oct 21, 2018 5:47 pm EDT

This show is disgustingly offensive to Catholics. Please stop allowing Catholic treasures to be so blasphemed. Seriously? Masturbating to a crucifix? Crucifixes are very precious to Catholics. As is our Blessed Mother Mary. Please stop now.

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John Roxandich
US
Send a message
Oct 21, 2018 6:03 pm EDT

As a Catholic viewer of Netflix, I urge against and strongly protest the displaying and promoting of the blasphemous shows depicting Christ and his Mother and Joseph in horrible parodies. You are offending a huge population of your viewers who would rather unsubscribe to Netflix than watch it and promote such gross blasphemies.

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ADJ333
US
Send a message
Oct 21, 2018 6:04 pm EDT

Wow. Disgusting doesn't begin to describe this, and I am hard to offend. Just sick and wrong. Knock it off Netflix.

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