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I received a $144 virtual Mastercard from a settlement claim. It's been activated but I'm unable to use the card anywhere online! It keeps getting declined and the error message to contact bank. I've tried eBay & Amazon both declined This is frustrating because I've never had this problem with any other virtual card service. I try contacted support multiple times always says busy so i wait on the phone for couple hours, but I never get to speak to someone. I'm so fed up with them! Its the worst customer service!
Claimed loss: -lots of stress - frustration- feeling scammed
Desired outcome: PLEASE Fix my virtual MasterCard so I can use it without getting declined & pissed off!
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called customer service on a sunday. Someone actually answered the phone without waiting like i always did when i called mon-sat
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