CB Fast Food Chains McDonald's Complaints #322-341

McDonald's review: Wrong order 3 times

Katha7 of Miami, US

May 26, 2023 3:24 pm UTC

Verified customer

My husband and I were traveling thru Ft Pierce, Fl on 5/26, at approximately 1:59pm we ordered a quick bite thru the drive thru. We ordered a fish sandwich and small fry, and a hot and spicy chicken nuggets and another small fry. We proceeded to window and paid for our order $10.79. No drinks were ordered. We had to ask for a receipt because none was offered. We went to next window and was handed a bag containing 20 piece hot and spicy nugget and a hot and spicy chicken sandwich. Wrong order . Notification was made order returned, we were then handed another bag with fish sandwich hot and spicy sandwich and 1 small fry, new server Amanda came over, asked for my receipt and told me I was rude and slammed the window shut. Notification was made again for wrong order. Bag returned, new bag order given and contained Fish sandwich, 6 piece hot and spicy nuggets and 1 fry. I said again order is wrong we paid for fish sandwich, hot spicy nuggets and 2 fries. She claimed we did not order nuggets because the receipt says bundle, we told her we did not order chicken sandwich only nuggets and no one ever asked for number of nuggets. She told us that was what you ordered, I said we did not the cashier probably hit the wrong button when ringing it up. She again stated I was rude, in a nasty and disrespectful way said have a good day, I said give me back my receipt I was going to report her. She said my name is Amamda go ahead and complain. Meanwhile we left with a bad taste in our mouth, and again a incomplete order. Amanda should have to go thru customer training and anger management, or possibly not work in customer services. Thank you

Katharine King

[protected]

[protected]@aol.com

Desired outcome: Customer training, anger management and possibly termination!

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McDonald's Contacts

McDonald's phone numbers

+1 (800) 244-6227

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23%
Confidence score

United States

+1 (888) 424-4622

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Canada

+44 370 524 4622

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13%
Confidence score

United Kingdom

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4%
Confidence score

Australia

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Denmark

+33 130 486 000

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France

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94%
Confidence score

Germany

+353 15 138 181

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Ireland

+31 205 642 666

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Netherlands

+47 81 556 000

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Norway

+351 214 405 300

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Portugal

+34 917 547 890

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Spain

+41 216 311 200

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14%
Confidence score

Switzerland

+90 444 6262

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Turkey

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China

+852 28 807 300

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Hong Kong

+91 112 460 4047

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7%
Confidence score

India

+63 28 635 490

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Philippines

+27 860 000 040

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+66 26 964 900

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Thailand

+1 (312) 291-9224

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United States

8800 707 4499

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32%
Confidence score

Russia

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McDonald's emails

mcdonalds.customercare@us.mcd.com

100%
Confidence score: 100%

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110 N Carpenter St., Chicago, Illinois, 60607, United States

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