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CB Fast Food Chains McDonald's Complaints #922-941
McDonald's

McDonald's review: Mobile app not working properly and not receiving order

L
Author of the review
4:34 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Today. 11/06/2021. I placed a mobile order to a McDonald's in Battle Creek Mi that I filled in the address myself as I was going passed it on my way home. I used some of my bonus points to purchase a cheeseburger and some other items and was given an email receipt for my order, No. 1949 for $8.54. when I arrived at the curbside pickup spot, I entered the number I was parked in and proceeded to pay. As the payment was processing, a message came up stating that my order can not be filled as this location doesn't honor this promotion and that I had changed location. My order was wiped off my phone. I would have went thru the drive-thru to ask about it but this was not the first time this problem had occurred at this particular McDonald's and I didn't want to deal with the staff again. So, I didn't pick up my order but upon checking my credit card bill, I was charged for the order. Needless to say, I will not be going back to that McDonald's ever again. I never have any problems at any other McDonald's like this only this one on 1085 Capital Blvd Battle Creek Mi 49017.

Desired outcome: I wish to have my $8.54 refunded to me

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  1. McDonald's Contacts

  2. McDonald's phone numbers
    +1 (800) 244-6227
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    23%
    Confidence score
    United States
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    13%
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    4%
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    Australia
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    94%
    Confidence score
    Germany
    +353 15 138 181
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    +351 214 405 300
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    +34 917 547 890
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    14%
    Confidence score
    Switzerland
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    7%
    Confidence score
    India
    +63 28 635 490
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    8800 707 4499
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    32%
    Confidence score
    Russia
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  3. McDonald's emails
  4. McDonald's address
    110 N Carpenter St., Chicago, Illinois, 60607, United States
  5. McDonald's social media
  6. Maria
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    Jul 18, 2026
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McDonald's Category
McDonald's is ranked 1 among 57 companies in the Fast Food Chains category
#01 McDonald's McDonald's #02 Domino's Pizza Domino's Pizza #03 Taco Bell Taco Bell #04 Subway Subway #05 Papa John's Papa John's

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McDonald's Alternatives
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