CB Fast Food Chains McDonald's Complaints #1202-1221

McDonald's review: Drive-through service not adhering to covid-19 safety practices

1 comment

physxguy of Rochester, US

Jun 20, 2020 10:00 am UTC

Verified customer

June 20, 2020; 8:25 AM.

The clerk was wearing a mask and gloves, but her nose was not covered. She actually pulled the mask down to touch her face while I was waiting for my credit card. I am 74 years old, which puts me at a higher risk for covid-19, so this is an important issue. My advanced age should have been apparent to the clerk. I didn't get the clerk's name, but since it's obvious that the supervisor wasn't correcting the behavior, this is probably a complaint that needs to be corrected for all this store's personnel.

1 comments

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RetailGuru

Cordele, US

5 comments

RetailGuru of Cordele, US

Jun 20, 2020 11:57 am UTC

I don't believe McDonald's or any other businesses go into that much detail on covid-19 safety practices. I do believe they state that masks are to be worn but not how they should be worn. People with respiratory issues that make it hard to breathe through a mask are not required to wear masks at all businesses.

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India

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32%
Confidence score

Russia

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mcdonalds.customercare@us.mcd.com

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110 N Carpenter St., Chicago, Illinois, 60607, United States

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