McDonald's
reviews and complaints

This morning at 6:25 am, on 9/27/22 I walked into the McDonald’s in Wickenburg Az

I walked up to place an order

No one was there. I walked towards the kitchen

I saw a manager & a cook

They both saw me, but no acknowledgement. I looked towards the gal who was taking drive through orders

When she saw me, she spoke to either the manager or cook, and asked them if they had opened the front door

I asked her, are you not open . She said , sorry, but still wouldn’t take my order

It would have taken her 30 seconds, to take my order, but she wouldn’t

I have been a resident of Wickenburg, for 14 years. I try to give my business to every business in Wickenburg

I’m not happy at all. I told the gal, this is not good. She didn’t seem to care

There’s a good chance, that I will not visit this location, ever again

Sincerely

Ted S Christos

Email address

[protected]@gmail.com

I took my son here after he got off of work to pick up something to eat. We are not from here so we went inside to order because I didn't want him to eat in the car. The sign on the door states the lobby is open until midnight and this was 10 p.m. We went inside and was preparing to order from the kiosk when an employee informed us that the dining room was closed. When I asked why then was the door unlocked, the hours said they were open and other people were eating inside, I was told that that wasn't her problem but that if we wanted food we had to go through the drive thru. Her attitude was nasty so I asked for the manger and was told that "we ain't got no manager... we do what we want". So then I asked for her name and she refused to give it to me. I asked every one of the 10! people working what her name was and was told that nobody was going to tell me so I said that I would only leave after I got Miss Sassy pants' name and was just told Destiny. So we were pushed out the door by a pregnant employee, the door was locked behind us and the employees then proceeded to make fun of my son and I. EVERY SINGLE EMPLOYEE who was working here at 10p. m on 9/26/2022 needs to be terminated. Just be thankful I haven't called a lawyer yet.

Approx 7:38pm I ordered food located in Wilmington Delaware. I ordered the crispy chicken deluxe meal with a coke soda. I live 6mins away from my home . As I pulled out my fries from the bad they were crunchy and felt extremely hard as if they set in the pan all day . I was completely unsatisfied. My coke soda tasted like seltzer’s water . My meal was not hot and enjoyable.

Hello I have 4 children and ordered 4 meals and we only received 3 No chips My order came to £29.60 and I can not believe that this is the kind of service that is being provided in Great Britain as one of my children had to go with out and the rest were all screaming because they had no fries I’m very upset and would expect to be refunded

Kind regards

Nadene Gilbert

My fifteen-year-old has been working at McDonalds for a couple of months now.

Every single time when her shift is over and she asks to leave the Manager says No and gives her a few extra shifts. The manager never asks if it's ok just says No. My daughter is starting to not want to go to work and i am quite frankly sick of waiting. Can the managers do this and if not who do i contact to help?

Today was 3rd time in the past month the drive through got my order wrong. I just ate what they gave me the past 2 times but I wanted it fixed this time. I drove back and went inside and they did fix the order but not so much as an apology from anyone.

The manager came up front and asked what the problem was, I told her they needed to start getting the orders correct since it takes so long to go through the drive through. She didn't say a word, took the wrong order and walked off.

This will be the last time I give them my business.

I have been ordering from McDonald's through doordash for a few months now. Every time I order through door dash the food is extremely old with no warmth. I'm starting to think that ,at this particular location, they put old product in customers bags because there's no way to hold them accountable. Whenever I call this location about the cold food, they never try to correct the issue. They always tell me to contact doordash for a refund. I find this very unfair being that door dash is delivering the food quickly. Its the mcdonalds responsibility to make sure they are doing there jobs. This is a major service defect at this location.

The McDonalds in Newport News Virginia has a terrible general manager. She has an condescending attitude, a loud squeaky voice, she is rude and likes to argue. That combined with a Puerto Rican sounding accent is scary. She also discusses problems out loud with the employees so the customers can hear her yacking like an uncontrolled mad rooster.

I am sure she has had many complaints and i cannot understand why she is still working there. She reminds me of the female DMV examiners of years gone by with tall combat boots and a whip...

On 9/7/22 I went inside. Stood at register for over 5 min when one of them told me I had to use kiosk. The bathroom was absolutely disgusting! Toilet paper dispensers were broken off wall, no tp, walls and floors gross, trash all over. You would think after being closed for almost 2 years they would clean. Also, ice cream machine always broken. The drink area was sticky, lid dispenser stuck with crud. The franchise owner should be ashamed. Can someone speak to that person?

Each time I have a negative experience when I visit any Varna city McDonald's. I HAVE TO MAKE SURE every single time I get my order right,always something missing. Today I ordered via courier from drive thru.when the food reach us, was extremely cold as it was done yesterday,burger and chips dry. I asked for the happy meals 2 boy toy and kola, i got 2 girl toy and water they obviously does not care about the customer request, the burger was builded up like it was thrown together from 2 meter distance. I spent 50leva (25euro) and I am disappointed on the quality of the food, If I could I would bring it back right now to them, they to eat their "quality". Some one big boss have to look after the customer service and food quality in varna because you guys loosing a lot of customers. Once I eat in a delta planet McDonald's and they had an internal audit, that was the only time I had fresh and warm food.

So i attended Harrogate Macdonads, not for the first time the complete lack of effectiveness of the security of apparent security at Harrogate.

I contracted with the restaurant (via screens) at MacD to receive food at the restaurant only to be ushered out by alleged "security".

I conveyed to that individual that the contractual was in law. The same person bodily ejected me from the premise unlawfully. The same individual then requested the a second unidentified "security" person to the premise who continued to bully me and try and humiliate me in front of a crowd of youths who they continued to encourage including throwing my food in front of me like a dog and lots of encouragement to fight with the second doorman. I have no interest in this as a 50yr old, ex policeman of 20+ years. The humiliation and intimidation continued for 30 mins, I refuse to back off and challenged them to call Police .Police called and attended later , the main contagions (male 2) obviously lied and left the building (as did now the gang) not unsurprisingly . Police attending carried on speaking to myself as if an offender and i had no regard to speak with them. This is not uncommon for Harrogate and needs to stop as an absolute priority. It is a disgrace quite frankly and the centre of ASB encouraged by weak apparent security staff who take apparent support from the offending pack over and above anyone prepared to take a stance above this nonsense. They all need sacking and replacing with people who have the seniority to deal appropriately...not tese pathetic so called "security" who are frankly pathetic.

At round 7:12 pm I went the McDonalds on 2610 S. Greenbay RD. There was a sign up that said "cash only" thats unacceptable in todays world. The cashier did not greet me even after I said "hi" she just blurted out my charge. While waiting for my food I noticed no one had on hairnets while all of the girls weaves were all past theri necks and on their shoulders and one of the girls actually ran her fingers through her weave while bagging food. I said "thank you' after my change was given to me, nothing. After my food was given to me, I said"thank you"again, nothing. So after I asked calmly"So you guys dont greet your customers anymore?" I received a blank stare and then I asked why one of the girls was running her fingers through her weave while bagging food and they all started to laugh! I will never go to that McDonalds again.

To whom it may concern,

I’ve just had the worst experience with McDonalds meal. I just ordered through drive-through at Warspite Rd, Woolwich around 10:30pm. The quality of food I got is horrible. A cheese quarter pounder meal, a Big Mac meal were ordered… the food was literally COLD and DRY patty was used AND only one fries was in the bag which was undercooked and limpy-NOT FRESH at all. IMAGES ATTACHED.

Also spicy/smoky BBQ sauce was asked for but not found in the bag.

Disappointed Customer!

My contact details:

NAME: Vikas Pariani

No.: [protected]

Email: [protected]@gmail.com

Looking forward to hear what McDonalds has to say abt the food being served at their establishments.

We went to McDonalds on Jensen Beach Florida to day after church. We had a coupon for bygo sandwich. Ordered it, told the girl that we had a paper coupon. Ordered our 2 coffees,, 1 reg 1 def, and 2 pkgs cookies.

Pulled up to the window and the girl charged us regular, when we told her, she got snippy and said I did not take your order. We finally got that straightend out.

Then parked the car and went to sit outside. The seats were never wiped down from the rain yesterday .Opened my coffee and it was luke warm. My husbands was perfect. Went up to the counter and asked for a hot cup of coffee. She nuked it for me. Still not hot..Opened my sandwich and it must have been on a diet. They were so small I could not believe it. If you go inside because you do not want to sit in your car to eat, you are penalized waiting for as long as 10 min to get waited on. The girls working acturaly turned their backs on us .

Not a good experience, went to another McDonalds a week ago just off Kanter Road, and the hamburger was terrible. Thu it away.

I think we are done! Just wanted to inform you , your company is going down hil fast. Donna Linzenbold

I was having breakfast at the macdonald outlet at Woodlands Mart on 11 September morning at around 9.45am.

I have make special order that no cheese for my breakfast burger, but it came with cheese inside and the wrapper has the sticker indicated special order. The milo was do diluted that we can't feel the milo taste at all. All we can taste is cold drink that's all. We can see that the drink was prepared much earlier as we can feel the cup was very wet and soft. Meaning the drink was prepared for quite awhile and was just leave it there.

The service staff did not even apologise when we approached them about the special order of our burger...

Very disappointed with the service. We can understand it may be peak hour for breakfast but they should monitor their service on food. Everybody pays the same price of their order.

Today I’m writing this complaint because above all other frustrations life has, I’ve continually receive bad service at this restaurant. Not once or twice but over a dozen times I’ve had slightly pink uncooked “just the center” but now it’s become apparent that no efforts for being held to properly cook burgers. Our recent visit our food “double Quarter Pounder” come out almost completely pink throughout the entire burger patties uncooked. Both me and my fiancé had stomach sickness I might add at this most recent visit. Nothing short to mention I am Pregnant! The safety of myself and other woman isn’t a risk I’d like to take, over food that should be cooked safely. If you would need additional info to contact me my email is [protected]@icloud.com