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McDonald's

www.mcdonalds.com

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McDonald's Complaints Page 131 of 146

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6:43 pm EST
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McDonald's fries tasted funny and smelt like boo boo

i ordered 21 DOLLARS Worth of food 2 large fries i put like 4 r 5 fries in my mouth and it tasted really weird so i smelt the fries and it smelt like boo boo so i immeadly jumped out of my car and went inside were i spoke with serval workers and a manager the manager told me theres nothing wrong and im smelling the fertalizer outside i asked her to eat it r smell it somethings not right and she had the nastiest attitude so i gave her back all the food except for the fries and today is my birthay im having aparty in 2 hours and i feel like ### please someone help

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customer666
Poteau, US
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Aug 30, 2013 11:29 pm EDT

the mcdonalds on yale and central was letting an illegal booting company operate from the mcdonalds parking lot and boot cars across the street for a different buisness with improperly marked signs. if your car got booted mcdonalds would start selling you fries from the left side of the fry bin. the good fries were in the right side of the bin. the booting company and mcdonalds made the news about the illegal booting but never admitted they were letting the booting company do work for other buisnesses while operating from the mcdonalds parking lot

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AnonymousWriter223
Greensboro, US
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May 18, 2010 10:34 am EDT

McDonalds food smells like dodo so does there bathroom somebody please help McDonalds one time at a mcdonalds a woman dug in her nose ate her booger and wiped it on a girls burger and gave it to them Ewwwwwwwwwwwwwwwwwwwwwwwwwwww. Somebody needs to teach them some mannerssss.!

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1:27 am EST
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McDonald's service takes too long, breakfast is served way too early

At about 2:00 a.m. tonight I went to McDonalds to order a fish sandwich and fries just to be told that they couldn't do it because they were serving breakfast. 2:00 in the morning is WAY too early for breakfast. 4:00 would be more than reasonable. I went out in the freezing cold all for NOTHING! Also, their service is rediculously slow. Every time I go there I wait at least ten minutes to get my food. This has got to stop. Wendys and Burger King always has my food ready when I pull up to the food service window. I think it's time to say bye-bye to McDonalds! You are WORTHLESS McDonalds!

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eldred tina
Appleton, US
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Mar 03, 2010 4:33 pm EST

some of these people are right about McDonalds, but their are some McDonalds that are clearn and their employees are clearn too and nice. McDonalds does need to work on they front counter.

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1:55 pm EST
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McDonald's terrible service

Asked for a cup of water at drivethrough window and they told me they didn't supply water other than to sell me Dasani. I was told if I wanted water to come inside and get a complimentary cup. I went inside and got the cup. It was about the size of a bathroom Dixie cup, not enough water to hold a gulp. There was a dispenser for the water and when I poured it, chunks of old food were mixed in with the water. I immediately confronted the new owner and told him about the food in the water and how I've never seen a restruant not give complimentary water at the drivethrough. The owner replied, "You know, sir, there are other fast food restauraunts in town why don't you go to one one of those." No attempt to correct the problem, no apology, nothing. I will never step foot at that place again and will tell everybody I meet not to go there.

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Michelle4570
Grand Junction, US
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Mar 08, 2017 10:21 am EST
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Deisi Martinez was cussing crew members in front of me and the other customers and I didn't like it and she was also cussing a crew member named Linda like she was a bad person and I didn't like the way she treat all of the crew members and deisi treats the crew reallybad and I didn't appreciate the way she handle it that was wrong of her my name is Shane

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FedUp Ville
Antonito, US
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May 18, 2011 4:42 pm EDT

This is no way to conduct a business and the owners should know this. I have several friends who work for these jerks and it doesn't seem it's going to change any time soon. McDonalds of Alamosa has taken a serious decline in service (the people they hire are ###s) and food quality. This place is a death trap, don't eat there or bother with the lousy service!

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sketchjet
Greenville, US
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Dec 18, 2009 2:00 pm EST

It's Mcdonalds, they wouldn't care if you told a thousand people, they will still get lots and lots of buisness

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7:46 am EST
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McDonald's horrible food

I live next to McDonald's and have children. We have been going there for yrs and spending a lot of money. The last 3-4 times I have gone the food was cold, service was only focused on fast not friendly or good. Every time I ask for sauce for the chicken nuggets or maybe a packet of ketchup I don't ever seem to get it and when I get home after spending the time and the money I do expect to have some sauce for my COLD nuggets. I have told the children do not ask to go to McDonald's any more we have to many other fast, friendly, hot food places that will give me ketchup and I will wait in line for fresh cooked food. It is not a speed contest. The only people working at this location is a bunch of kids who are standing at the drive through window and texting their friends on their phones. I'm sick of it. We will not go back.

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9:59 pm EST
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McDonald's cleanliness

About a month ago my Husband went to the McDonalds on Leonard NW in my town. He ordered 2 yogurt parfaits and brought them home.

As I opened the bag containing the parfaits, I noticed a very strong unpleasant odor. I quickly found that the odor was coming from the wrapper containing the plastic spoon.

The odor smelled strongly of feces. We were absolutely disgusted.
I called McDonalds and talked to a young man who said to bring the parfaits back, which my Husband was going to do anyway to show a manager, or rather let them smell, the wrapped spoon.

My Husband went through the drive thru window, as it was around 10:30 pm, and the eating area were closed.

Instead of assisting him, the female manager on shift told him that it was the fault of the company who makes the utensils and accused him of trying to get back $2.12.

I'm not trying to be a "###", but I drive a Mercedes, I certainly do not need two bucks back, I just don't like getting fast food utensils that smell like someone rubbed it in their ### crack.

Haven't gone back since and never will again. Beware of this place. Someone could be using your drinking straw as an enema, all in the name of good fun. Yuck!

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Ginger Kid
Ginger Kid
US
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Dec 13, 2009 11:12 pm EST

Ooooohhh, a Mercedes?

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12:08 pm EST
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McDonald's poor business

all the buildings, inside and out are falling apart. u drive up to the bunesses and you just want to drive past. you take a chance and go inside and it is just as disgusting. from what i have experienced all the employees are just working to get a paycheck, service is slow and food is put together in a hurry. no sense of urgency because they say thier bosses dont care. this is the most disgusting bussiness i have seen in a long time and i feel for the employees and for the people that think they can stop and get food.

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11:39 am EST
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they were serving uncooked oatmeal on a cup, money was refund upon request, manager name of Claudia A. tells that its their way of cooking it. My Question is is it safe to eat a oatmeal that is not fully cooked? and is it safe to serve it to people? would like to know if theres any complain similar to these?

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8:18 am EST
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I was going to Mcdonalds at Madison street where i live at 6:15 am to buy breakfast and i witnessed a manager there man handle an employee yelling at him and making him bring down the chairs from the tables. She cursed at him in spanish. He is oriental. I was so turned off by this i decided to withdraw money from the atm and go elsewhere for my breakfast. I...

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9:41 pm EST
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McDonald's discrimnation and bad treatment

I have been going to McDonalds at St Clair and Christie for the last 20 years because I live in this neighbourhood. My biggest complaint is that this particular restaurant has many Filipinos working there - and they speak in their own language and treat the other non Filipion employees badly by yelling at them in front of customers and making fun of them speaking their own language. I know this becuase I am Filipino myself. They smile at me sometimes when they do that but I dislike this behaviour and will not smile back. I wish that someone from the head office would say soemthing to the boss - people who do this make all Filipinos look bad. We are not all like these people. It is not fair and it is discrimnation against the non Filipinos - we have been treated like that and know what if feels like... why would we do that to ohter people... especially when you are lucky enough to have a job.

Thank you for listening and if you can help stop this bad behaviour please do.
Sincerely,
Julia DaCost

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M B1
AU
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Dec 22, 2013 1:20 am EST

Mcdonald's St Clair
The burgers look like they have been slapped together. They don't look anything like the pictures advertising the burgers. They do not sit properly, and are always difficult to try and pick up out of the container.
Burger King don't have this problem.
Start going there.

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657288
Moncton, CA
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Feb 07, 2011 9:26 am EST

your a dumb slut that dose not know [censor] if you point out race you are racist and need to be hanged and raped that is the most dumb [censor] i heard especially coming from some one who lives in toronto i hope you choke on a big mac
and by the way im not a phlip and i hope you know when they talk their language they are talking about you fat [censor]. come on 20 years of micky dee's you must be 500 pounds you fat [censor]

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5:24 am EST
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McDonald's delay in delivery

We asked for the order at 23:34 P.M.and they typed the order on the computer at 12:01 we called them at 12:25 to ask where is the order, their execuse was that one of our delivery guys made an accident and we are so sorry for delaying
and when the order arrived at 12:50 we asked the guy about the acciedent happend and he informed us that no accident happaned to any one .
so kindly investigate the incident as its not only delay in delivery its also in typing the order which proof that there are too much carlessess towards the client, and refer back to me on the following mail
sherein.[protected]@etisalat.com
the order was under the name of : Hassan Samy
order no 6237
amount : 25.95
delivered to :28 road 269 New Maadi
phone :[protected]
or [protected]`

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1:56 am EST
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McDonald's bigotry

bigotry of any kind is still bigotry...Orlando McDonald's Manager Allegedly Told Trans Applicant: 'We Do Not Hire F**gots'

A transgendered woman claims that she was denied a job at McDonald's and told "we do not hire ###, " according to a lawsuit filed by the Transgender Legal Defense and Education Fund (TLDEF) with the Florida Commission on Human Relations.
Seventeen-year-old Zikerria Bellamy applied online for a position as a shift manager or crew leader at an Orlando McDonald's. When she went in for the interview on July 28, Bellamy says a manager forced her to check a box indicating her gender.
"Once I looked at his facial expression, when I checked off male, like the whole face just changed. He was upset. I seen the anger, you know, like you can tell when someone gets upset, " Bellamy said.
She said she was told she would not be granted an interview and received an angry, hateful voicemail from the manager later in the day.
"You went to [indistinguishable] McDonald's today, " the message says. "It doesn't matter how many times you go down there. You will not get hired. We do not hire ###. You lied to me. You told me you was a woman. And then you lied to me. You told me you were seventeen. I can't believe you. You're a lying brother. How could you ever lie to me?"
TLDEF has the voicemail up on its website:

"I just wanted to earn to some money and was willing to work hard at this job. In the current economy, jobs are really hard to find. I never expected to be judged on who I am, instead of being judged on whether I can do the job, " Bellamy said.

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Trevor is now a proud father a baby boy
Toronto, CA
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Apr 25, 2010 2:18 pm EDT
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That is what it looks like to me, as well LadyScot. Or maybe yet, Irish's theory is for once correct, they OP made this up because they applied for a job and did not get it. Maybe the OP was the one checking male, whe
n she is female.

Why would they want to hire someone who lies about their age and gender, they want honest people working there, people they can trust.

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10:11 pm EST
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On Dec. 6, 2009 about 10pm. I drove around to the drive thur and made 2 purchase order. First of all the cashier was rude and talking nasty while in the mike. I didn't complete my order before he/she told me to pull around. After getting my order my first bite into a filet o fish I gag because it was so much salt on my sandwhich. I pass it to a friend and...

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12:07 pm EST
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McDonald's employee

I went to McDonalds this morning for a breakfast platter, they were out of sausage, which was not a problem. One of the employees told the person at the register not to take anymore breakfast orders, but we were in line long before the deadline. When the order came, one of the employees made the statement that we should have gotten up earlier if we wanted breakfast. She made this statement to all of the customers that were in there, that is poor customer service. I will not be going to that McDonalds again. The date was 12/6/09 @10:45 am. Thanks

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Sherea Wilborn
Birmingham, US
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Apr 25, 2013 8:44 am EDT

I am a faithful customer for McDonalds. I visit the McDonald's at 801 Dennison Avenue, Birmingham, Al. 35211 almost every morning
This morning about 7:45a.m. I go through the line and order a Fruit Parfait. I stood in line 15min. at the window before the cashier
told me to pull up they had to make some, now 15 mins. later which is actually 30min. now they finally bring out a Fruit Parfait. I ask
the cashier what took so long she answered "Oh they couldnt find any cups to put it in" Now Im late for work. So I get to work LATE! and start to eat my Fruit Parfait and "Bam" the fruits are frozen hard as a rock so now I have to eat around frozen fruits just to put something in my stomach. If I hadnt paid already I would have pulled off this McDonalds is very unprofessional and very rude. From now on I will be making a detour and going 10mins out the way to get my breakfast somewhere else. I am very saddened by this
because I love Mcdonald's breakfast menu but I refuse to be treated this way and pay for it.

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lilvixen69
Toronto, CA
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Dec 07, 2009 11:38 am EST

If they operated by the "but I was in line before the cut-off time!" they would never get finished serving breakfast. I understand their point.

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4:20 am EST
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McDonald's managment

Friday the 4th i was unable to turn up to work as i had to pick up stuff for my year 10 formal i rang work on thursday the 3rd and said that i wouldnt be able to make it to work as i have stuff to do. the manager i spoke to didnt do anything bout it so when i rung work on friday they said that i no showed so i took it and got on with it and today saturday the 5th on arival at work on the 5th december i was givern a hard time by my shift manager (jono obrian) sayin nice of u to turn up to work as i was 20 minutes early when i went out the back i seen one manager and one grew person so i said did u want me to start my shift out the back to help u guys out for a little bit. The manager said were are you ment to be i replied dining room the manager than told troy (my head manager of the store) what had happened he approched me when i was about to start work and said have u got a problem with dining room and i said no why he than said well good get out there now. As a 15 year old on abase rate of $6.54 and hour i beleive i still have a right to be treated like a person not like a non supperior piece of dirt no matterwat has happened in the past.

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9:25 am EST
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Dec 3, 2009 on vacation we stopped for a snack, 9:31 am. BIG BIG Mistake in our choice of locations, store #7203. I have never been served such horrible food!! Both of my burrito's were cold enough the cheese was not melted, the hashbrowns were also cold, as well as greasy. What is hard for me to understand, my wife had the chicken bisquit meal it was fine...

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11:23 am EST
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McDonald's unpleasant experience

Every time I go to the local McDonald's and order a quarter pounder without cheese, I get home and there is cheese on it. This keeps happening, I thought that cheese was an extra! I can't get them to leave it off and my children never get the caramel dip with their Apple dippers. If this just happened once or even twice, I would'nt complain, This has happened at least 10 times and I am sick of it. I have even gotten a burger without meat(2 times) at this same McDonalds. I keep saying i won't go back, but the kids love it. Must be the clown and the toys.

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SF67guy
Scenery Hill, US
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Jan 20, 2010 3:44 pm EST

Pathetic.

Ginger Kid
Ginger Kid
US
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Dec 14, 2009 2:07 am EST

lol...yeah, they keep giving me a Big Mac when I order a chalupa! This place sucks!

Ginger Kid
Ginger Kid
US
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Dec 14, 2009 1:43 am EST

Well, explain to your kids that clowns are evil, and then you can stop complaining about them screwing your orders up, despite the fact you keep going back.

Find someone to blame, put together a lawsuit, and live the American dream, baby.

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3:13 pm EST
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McDonald's customer lack of service

Today at 2:15 pm we went to Greencastle McDonald's. Seven people were behind the counter, one girl on her pink cell phone. Five cars were in line outside, so we had gone inside. Two active customers waiting for orders, and 3 of us in line. Asked for fresh fries, since the fries were being scraped from the runners where the bags of fries are stored for pick up. Had to wait 2 minutes. Karrie was our counter person, and very polite and apologetic. After I paid and was waiting, I heard someone order 2 apple pies, and thought, Oh, that sounds good, so I added 2 to my order. Karrie called out for 2 apple pies. "Susie" was facing the fries and hollered, "I already got them for you" very loudly and in a demeaning voice. Karrie looked at her, at which point Susie said, "Oh, unless you have 2 more. Well, we only have one." Karrie asked the back how long till pies were done. The answer was 12 minutes. Susie said, "You have to substitute cookies for the one pie." I told Karrie that wouldn't work, I am allergic to chocolate. I asked if I could buy one for 50 cents. By this time, Susie was over to Karrie's register, and said, no I would have to buy one for (I forget a dollar each or nearly a dollar) or get my money back. I said I’ll take my money. She handed it to me from the register and said, "there you go, sweetheart” I said, "Don't call me sweetheart, I am your customer." No apology. I walked away. I got to the door and turned back for some ketchup for my daughter, and Susie was talking about me and my attitude. At this point, I got Susie's name from Karrie. Susie is the asst manager or manager there; I do remember that on her name tag.
For having SEVEN people in front of the counter, they had no fries or apple pies ready. Very poor service.

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SF67guy
Scenery Hill, US
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Jan 20, 2010 3:47 pm EST

Some McDonalds are good. Some suck balls. It all depends on the manager. They either run a tight clean ship, or a disgrace.

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Aggravated shopper
Lincoln, US
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Dec 02, 2009 7:20 pm EST

You should have done a rap song for your order, the McDonalds in American fork Utah call the police and prosecute if you Rap your order but at least you could have brought to Mickie D's your issue with the asst mgr. otherwise Mickie D's does not care

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4:07 pm EST
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McDonald's disrespectful, lack of hygiene

You know, it's difficult to find any company or store that does everything perfectly all the time but mcdonalds is the worst. I've been holding in my complaints for years and now i'm just going to let them all out and say "hey, you will not be getting not even a cent from me from now on".

For years mcdonalds employees have been disrespecting customers. They should be fired when they harass customers on a daily basis as well. The mcdonalds at keele and st. Clair is just about the worst. The employees are the most racist pigs I have ever met. They laugh at you when you order something different. They question your orders continuously. They give your change incorrectly all the time, so you better count it! They mess up my order every time. What is so hard when I say "one double hamburger please". They give me a double cheese burger instead, even gave me a quarter pounder once. They are disgusting burping, even farting in front of customers. Their attitude is atrocious and I will never go to another mcdonalds or anything related to mcdonalds ever again in my life. When I am buying something from you, you better kiss my # for my service.

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driver379
McMinnville, US
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Dec 19, 2010 1:42 am EST

So people act hick nasty in Canada, too. Down here in East Tennessee the workers burp all the time. The men burp in the womens ears. They have no manners or class. I was shocked to see this in the workplace. Especially after driving trucks for years over the road. I thought out here in regular society people would have manners. I also thought that McDonalds had strict standards as such. But apparently not here in E. TN. They live up to the nasty hick reputation that they have down here.

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3:54 am EST
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McDonald's takes only cash

Go into the store on lunch break from working 3rd shift and they only take cash and do not ring up the food for a receipt. When asked about reason we were informed they are changing over the drawer. My past experience tells me it should not matter if in change over for 30 minutes and it does not matter if cash, charge, or debit...unless somebody is pocketing the money. When asked about the receipt we were told it would be rang up later. As we were leaving the food was rang up and receipt handed to us. I wonder where the rest of the CASH went that no receipt was formed.

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5:30 am EST
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McDonald's injustice to the crew

dear sir,

i was an employee of the mcdonalds in saudi jeddah my store was corniche-2 and my owner was reza group of companies

sir i worked saudi for 6 months i am a indian citizen working abroad currently im back to my country my complaint is quite serious kindly contact me personally my contact is +[protected]

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killaj_461
Washington, US
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Dec 05, 2013 4:20 am EST

Hi i am an employee Mcdonalds on lauerns road in Greenville, South carolina and i.have say that my mc donalds is very rascist towards it employees ..i have watched the owner selena down talk me and said she hates my guts and she will do anything to get rid of me ...all her mangers are white or mexican and she has made comments that she don't like black people at all she hires whites on the spot and if a african.american comes she only hires one or two to not seem rascits

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