Intrusive programming
Dear Sir,
I am tired of the intrusive nature of McCaffey advertising.
I accepted McCaffey because I thought it gave me safety but I am fed up with it. I have removed the programme from my computer and now I would like my money refunded.
I would be grateful if you could ensure that I am not bothered again by McCaffey slogans etc.
Yours sincerely, Dr William Roberts
Desired outcome: Refund
my account renewal
I responded to the renewal notice online and hoped that I had ordered protection for one year. My paypal account has been charged at £69.99 which is for two years which I definitely do not want. Please rectify this immediately.
The reference number is 9HS66709XY415770L
It is VERY difficult to communicate with your company and perhaps I should have a complete refund and forget your product.
John Fooks. ( [protected]@aol.com )
Desired outcome: immediate response and solution
Anti-virus
Tenho uma chave McAfee de antivirus para utilizar e não consigo introduzir. Sou informado que a mesma já foi utilizada.
Agradecia esclarecimento sobre este assunto, pois quando comprei tinha este prolongamento.
Segue em anexo documento comprovativo.
Mais informo que devido à impossiblidade de utilização desta chave para instalação do antivirus, não assumo quaisquer responsabilidade no caso de ter problemas.
José Nunes
McAfee subscription
Paid Rs.900 through State Bank of India on 30/7/2021, assuming it will cover three devices. Though it works on my Laptop, I am unable to install it on my cell phone. The subscription is valid till 9/4/2022. The whole process is not simple and I am unable to proceed with installation on my cell phone. The amount I paid is substantial for a retired person of 88 years old.
[protected]@gmail.com
Desired outcome: Please refund the amount if it cannot be rectified
Computer protection
I am getting messages that your service is going to be terminated due to non payment. My credit card show the payment has been made. I called your 866 number twice to resolve this both times had difficulty hearing or understanding the service rep. nothing came of my calls!
My e mail is [protected]@widomaker.com. My phone number is [protected].
Please make the adjustments or return my money, Jacqueline Booth
Desired outcome: Credit my account or return my money
Annoying emails
On April 14 2021 I bought a Dell PC, installed was Mcafee Livesafe 12 month subscription. About 1 month ago, in the beginning of August 2021, I started receiving various emails, sometimes more than 5 a day, in the name of Mcafee [ see attachments]. Even when I block these emails they keep coming back and everytime I do a Mcafee scan the result always is "No threats found". I think the usefulness of an antivirus program is protecting a PC and stopping that kind of emails. Before Mcafee I used the AVG free antivirus program and I never had this problem.
Matheus Maas
m.[protected]@chello.nl
Desired outcome: Problem solved.
Identity Protection Service
Response by mail or email awaited to my Service Enquiry of 24th August 1-[protected] (updated to [protected])
Code(s) supplied by McAfee to verify my identity repeatedly rejected in my application for Identity Protection Service for my ACEL Swift 1 laptop powered by Windows 10S
Desired outcome: Supply of Identity Protection Service for my laptop
Mcafee Total Protection
Upon recieving yet another e-mail stateing I am at risk (still had a month to go) I purchased Mcafee total protection for 3 devices from Argos. I then downloaded it. As usual it told me to uninstall my 11 months old one and this new one loaded. But I cannot now play my games on facebook I keep getting "the content you requested cannot be displayed at the monent, temp unavailable, you may not have permission to view this page. This is happening on all my games! Now I have used Mcafee for quite some years, but why would I want a security device that does not allow me to play the games that i have played for years. I would like this to be sorted or my money back for Mcafee that is not providing what I want. I will try a different Security that DOES allow me to play my games . awaiting your speedy reply S Manston
Desired outcome: for Mcafee to sort out the problem it has caused me
Subscription renewal
I've been trying to renew my subscription multiple times but I keep getting this error message, "We're sorry, but something went wrong. Please try again".
Please help
e mails and adverts
kindly stop sending me emails and false virus infection ads i am covered by another supplier and my computer is clean so pack it in i have had this problem for three days now and i am getting fed up with it, if this action of yours does not stop i will have to seek advice on what action can be taken against your company to finally put a stop to this rubbish
Unauthorized purchase
I was scammed today by SMS claiming to be McaFee having charged 327.27 SAR (Saudi Riyal_ from my Bank account. I received a SMS which said that my bank account had been debited but I didn't make any purchase. How to get my money back?
I want refund my amount
Automatically my pack renew and I don't want to continue my renewal service.kindly stop my services and refund my money.
Renewed online for single device LAPTOP total protection for Rs.999 on 18/10/2022, could not activate and removed from the device and finally asked for refund the next date. Mcafee is not responding to my mails and contacts. With the result I abandoned the device also as it is stuck. I am 84 years old pensioner and not able to go through all software formalities. My mail ID: umamahesh754271@gmail.com Mobile: [protected]. Please help this old man to get my refund in the same mode the payment is made. Thanx.
Renewal unreqested and money drawn on my account. I want a refund
Mentioned wrong email ID incorrect
Dear Team,
just now i have purchased McAfee® Total Protection for 2years and my Invoice number #NB281570454 i have not Activation code or any mail confirmation from your.
Kindly help on my request sharing the details
My mail ID : [protected]@gmail.com
Thanks & Regards,
vagdevi
renewal of security on my laptop!!!
YOUR RENEWAL IS A JOKE! I initally signed up in 2018 and it was only supposed to be for the one year. Today is appears I was charged EACH SUBSEQUENT YEAR.
According to your operator you auto-renew! If this is the case why would you have a pop up asking if one wants to renew! this message is very deceptive as it gives the impression that you have an option.
Microsoft on my computer protects my email just fine ---oh and ITS FREE!
STOP SCAMMING PEOPLE!
Desired outcome: i would like my money back for 2019 and 2020. Its $84.59 each year!
auto renewal
on 7 /8 2021 rs.1299 is auto decudect from my account i need my mone back
this is second time
Computer virus protection
I am receiving a scan advice on my computer that I need to renew my subscription.
However, I note on my credit card statement that I have received a debit for the amount of $114.95 plus an international transaction fee of $3.45 purchased on Friday 30 July 2021 and paid to MCAFEE.WWW.MCAFEE.COM 1800-998-887IRL # IRL Merchant.
So, two matters:. first, please send me an activation code in order to activate my subscription and. cancel the automatic debit on my credit card account
Graham Sackley
1 Meander Valley Road, Westbury Tas 03 [protected]
Desired outcome: Activate the subscription that I have paid AND Cancel the auto debit
Antivirus protection is not extended even after the payment
Hi,
I am Manish Pillai. I bought a laptop last month and the free Mcafee antivirus protection was supposed to expire 8-Aug-2021.
I have renewed it for next one year by paying an amount of 399 Rs yesterday(8-Aug-2021). Money deducted from my bank account. However i have not received any update on Macfee antivirus details.Alo laptop is still showing as your Mcafee antivirus is expired and prompting me to buy again. Please help.
Thanks
Manish
order processing error
Hello Sir/ Mam
I am trying to renew my mcAfee subcription for 1yr. But when I have paid the the amount rs 800 it has been deducted from my account but it showing error. The reference id for this payment is IGALRUKPN5. Kindly look at this issue and clear it as soon as possible
Thank you.
McAfee safe family antivirus
McAfee antivirus expired on my lap top & I renewed it McAfee safe family antivirus on 21 st July 2021 From 21st 2021 McAfee window peeps out at bottom right corner frequently & denotes that your computer is in danger & antivirus detected, system is infected & now buy McAfee antivirus device.
Where as new McAfee antivirus device after scanning says that no threat found you are protected .I don't understand what to do? because the threaten found window appearing frequently.
pc virus protection
I used to use McAfee to cover my PC and android phone but since moving to Hong Kong in May 2020 have moved across to Apple without the need of cover. McAfee however took 89.99 from my UK account in June 2021 without my permission and I am still trying to recover my money. They do not respond to my emails or show any form of customer support. Quite the worst company to deal with.
Desired outcome: Full refund of 89.99 into my bank account