McAfee – Page 15

I have disabled automatic renewal as I am reviewing based on the excessive price you are charging current customers to renew, I can get someone else to take a 5 PC option for 30% of the price and invite me,
Now I get bombarded daily with Pop Ups warning me (despite still having 6 weeks to run on current subscription) and I keep accepting risk
How often do you need to be told. It is worse than hacker and scammer pop ups.
STOP STOP STOP or I will get Norton instead.

steve. [protected]@outlook.com

You have auto renewed my account when I don't remember authorization as I don't have a computer anymore can you please refund my money
Thanks
Mr s summers
PayPal transaction ID OUG795308W682894J
£59.99

I purchased a Microsoft 365 Family card at Walmart. To find out that it was the wrong card. I returned to Walmart within 2 to 3 hrs to be told the do not refund any cards and to call the number in the back of the card. Which I did about 5 to 6 days later. Then I had to go to 2 different website and following instructions and send a copy of the receipt and then I received 2 e-mails stating they received the copy and I had to wait 3 weeks for a check and a email stating it was a reimbursement receipt. It has now been 3 weeks and 10 days and no calls from billing which was supposed to expedite the check. No call back from a supervisor. Know being told it may take another 3 weeks by a lady but the name of Mildred who said she is a supervisor. And I told her that that wasn't happy and wanted to speak with someone higher than her. So know I have to wait 2 days for someone to get back to me. Wow can you believe the run around Im getting just to get my refund.

I received an email from Barnesh Josephibst sent June 15, 2021 at 11:22 AM, Subject: McAfee Total Protection Description.
The message is your subscription for Computer Protection has been successfully renewed and updated. The charged amount will be reflected within the next 24 to 48 hrs on you A/C statement. Invoice ID BN547A745MKJ453 for product McAfee 360 PC Protection (FP1PC04 expiration date: [protected] Quantity:1 Price: $389.99 USD. Contact us
+[protected])============================
I do not have a subscription to a MCAFEE product and consider this type of email to be very unethical if not criminal.

Dear Sirs - McAfee Billing Dept

Not sure this is the correct email address as I searched online for
a McAfee email address to lodge my complaint to investigate the charging of my credit card when its not due and I was directed to this page.
If you are not the correct recipient, kindly assist to forward to McAfee
accounts billing department. My sincere thanks in advance.

I am shocked that my credit card shows a charged amount US$106.99 = S$146.59 ON 26 MAY 2021 when my laptop Window 10 screen shows my
subscription as at today 11 June 2021 has 249 days left, expiring on 2/15/2022.
I remember I renewed for 2 years.

Can your accounts billing dept please check where it has gone wrong or is there a duplication somewhere. I am only using ONE AND ONLY 1 LAPTOP,
that is the current one I am using which when I bought from DELL WINDOW 10
has preloaded MACFEE ANTIVIRUS software which I have renewed b4 expiry.

Kindly check and advise as I am confused why I was charged for renewal
on 26 May 2021 when its not due. I am an old retired lady, an IT IDIOT. PLSE HELP

for your easy reference: 1-[protected]
and there were several other references generated:
[protected]
[protected]
[protected]

my bank statement shows this reference no.
www.mcafee.com [protected] ref no. 24692161146100533307886

Wendy Ang
email: [protected]@gmail.com

Hi Respected Sir/Madam,

I've never enabled automatic payments towards McAfee subscription. Even then, Rs.1986 has been deducted from my Credit Card on 09-JUN-2021.

Trying to search for McAfee contact details using Google, but McAfee web pages are not working.

On top of this, I'm not even using McAfee Antivirus software.

Hence, request you to do needful to process my request and help me to get my amount back.

Good day,

I am not happy with your product this year.My first year I payed online around 30 $ with credit card, and this year you automatic removed from my credit card around 120$ with not any email to inform me about the price.
Auto-Renewal Membership was on, but I was expected to charge me same as last year. I want to claim back the money and to renunce completly with your product for this year.
Please remove completly my credit card from my account Mcafee.

Thank you!

Romica Sandu

I purchased your product last year and after that, I lost my credentials due to system format and I didn't use the antivirus itself. Now I have been charged for auto-renewal without my consent today. I want to refund my amount and cancel the auto-renewal. So many people are yelling at the customer service of Mcafee but no proper response from your side which is not correct for a reputed company.

My order confirmation is CS [protected].
Started 15th January 2021 to 15 January 2023.
Why are you persistently asking for a renewal payment
PETER

Why have you taken money a month early from my account, I had set a reminder to cancel a week before it was due but McAfee took it early, now trying to get the money back is a joke, there is no email address, just a phone number that I do not have time to waste waiting to be answered.

A company as big as yours is fraudulently taking money early from customers accounts, and I had changed my card details that were on your site! again that is taking money without consent, in other words theft, how did you get the details of my new card?.

Please provide an email address people can contact and stop stealing money.

you took £89 from my account last month now apparently i'm not covered !
i wasnt too happy paying yet another £ 89 after a year and i do not like the way you flash up warnings about not being covered !
i will check my bank statement but i am not happy ! i am in my 60's disabled and dont need this hassle

Hi. I just bought a macfee antivirus 2 days ago and a Microsoft Surface pro x and im traying to instalo ir and i cant. I was just on line with your tecnical support and i give control of my computer to her so she could fix it and she was on it for 15 minuta and when it came to the part of the proble on the instalacion on 69%of it. I think she didnt know what to do se she just log of of the computer and the conversathion. Im traying to astablish new on line conversation but no one answers. Can somebody help me please. Thanks

I notice today from my bank statement that you have taken out of my account £104.51.I did cancel the automatic renewal last year but it seems to have been ignored .Please would you close up the account and replace the money taken from my Bank Account. I am not pleased because this is the second time this has happened .

mcafee have hounded me with pop up ads to renew my subscription now I have they are still hounding me with pop up ads. These pop up ads are interferering with my daily tasks and is now getting on my nerves how can they be allowed to do this I am a disabled pensioner.

Automatic renewal charged to credit card. Contacted credit card company and charge was removed but McAfee denied reversal so it was charged back. Now McAfee says since it was over 60 days they will not issue a refund. Charge was originally disputed by me on December 9 (evidence by letter) . I have not owned these devices for over 2 years, I have now been charged $119.99 twice (unfortunately, I did not catch the charge in December of 2019) for a product I have not used.

This company has charged my credit card £119 for an annual charge which I did not agree to at any time which I had to pay as did not want any issues with my credit

I would like to cancel this being possible and I will also write to Barclaycard to inform them that I had not agreed and if they try this again in Dec 2021 it will be stopped

Please can you help with above and next steps

I've never heard of this company before even though they say I am a customer. Today (1/8/21), I opened my email to discover one from them that said I owe them $499! I called and got some guy from Pakistan who continued to insist that I owed them this money, although he could never explain to me why.

I am concerned that they will find a way to to take my money.

I only singed up for antifirus and I am being charged for defender service I am retired military on a fixed income, this is somthing I cannot afford this is why I never asked for anything more than the antivirus. Will someone please help me with this probem.

I am McAfee customer as far I remember last three years, have experienced lots of pop up ads and offers disturbing work and with words like accept the risk while having valid rights to and paid the yearly subscription to accept it. These pop ups are annoying and useless, pop ups with higher pricing offers asking renew now on company like yours does not look right, ([protected]@gmail.com)