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AVG Technologies Customer Care Service

1

AVG Technologies CZ, s.r.o.

Holandská 879/4
Brno
California
Czech Republic - 63900

Customer Support Phone Numbers

+1 844 259 8811(USA & Canada) 2 1
+44 800 652 4940(United Kingdom) 2 0
+61 281 034 937(Australia) 1 0
+32 33 697 755(Belgium) 1 0
+33 977 554 347(France) 1 0
+39 289 607 318(Italy) 1 0
+31 793 630 063(Netherlands) 1 0
+48 322 469 494(Poland) 1 0
+351 938 344 498(Portugal) 1 0
+34 954 834 052(Spain) 1 0
+91 226 731 2500(India) 1 0
+62 216 385 0091(Indonesia) 1 0
+966 14 163 522(Saudi Arabia) 1 0
+65 65 659 910(Singapore) 1 0
+27 861 746 3649(South Africa) 2 0
+82 233 970 440(South Korea) 1 0
+971 48 863 850(UAE) 1 0
+54 114 116 0539(Argentina) 1 0
+55 115 014 2102(Brazil) 1 0
+56 29 790 004(Chile) 1 0
United States
2100 Powell St., 147th floor, Emeryville, CA 94608, USA

Canada
1125 Innovation Drive, Ottawa ON K2K 3G6, Canada

United Kingdom
110 High Holborn, 7th Floor, London, WC1V 6JS, England

Australia & New Zealand
Melbourne (H.O.), 92 Carroll Road, Oakleigh South VIC 3167

Belgium
Weg naar Meeuwen 40, 3660 Opglabeek, Belgium 

France
3 rue de l'Arbre Sec, 69001 Lyon, France

Germany
Gladbecker Str. 1, 40472 Düsseldorf, Germany

Italy
Via Canova 14, 20094 Corsico (MI), Italy
 
Netherlands
Schiphol Boulevard 369, Tower F – 7th Floor, 1118 BJ Schiphol, Netherlands

Poland
Wolności 109a, 41-500 Chorzów, Poland

Portugal
Rua Agostinho Silva Araújo, Praceta da Cegonheira, 183, 4470-269 Maia, Portugal

Spain
Avda. Miguel de Cervantes, 37, 41400 Ecija, Spain
 
Switzerland
Münchensteinerstrasse 43, 4052 Basel, Switzerland

India
702, Supreme Chambers, Off Veera, Desai Road, Andheri (W), Mumbai 400 053, India 

Indonesia
Jl. Hasyim Ashari № 125 B, Roxy, Mas Blok E2-4, 10150 Jakarta Pusat, Indonesia 

Saudi Arabia
P.O. Box 14386, Gulf Commercial, Centre Riyadh, Saudi Arabia 

Singapore
№ 2, Jurong East Street 21, № 02-187, IMM Building, Singapore, 609601, Singapore 

South Africa
5 Wessel Road, North East Block, Rivonia, Johannesburg 2128, South Africa

South Korea
701, Ace High-end Tower 3 Cha, Gasan-dong, Geumcheon-gu, Seoul, South Korea

UAE
P.O. Box 17706, South Zone, Jebel Ali, Free Zone, UAE, Dubai 

Argentina
Paysandú 821 1 B, Buenos Aires, Argentina 

Brazil
Av. Engenheiro Luis Carlos Berrini, 1681 – Cidade Moncoes, San Paulo – SP 04571-01, Brazil

Chile
Luis Thayer Ojeda 0180, Providencia, Santiago, Chile 
Plus

AVG Technologies Complaints & Reviews

AVG Technologies / recurring bill

Ca
Carla Goodall on Mar 11, 2019

Please cancel this order immediately. I am sick and tired of being billed on something I do not use and feel I was tricked into this. This is only the third time I have tried to submit a complaint and see others complaining also. I want this stopped now and request refund or will be forced...

AVG Technologies / ecommerce chat

Ro
robbyg1964 on Mar 7, 2019

My account was billed for a product that I did no purchase. I do not know who or where the purchase was made, but my account had a deduction through AVG paypal. i would appreciate it if this money was returned asap. I believe that this was a scam and I would like immediate attention to...

AVG Technologies / unauthorized credit card charges

Je
Jennifer Hurt on Feb 27, 2019

I previously used AVG antivirus software and paid for the upgraded version, which was charged to my credit card. The very next month after that charge, they charged me again, but this time double billed it. I had to file a fraud/dispute with my credit card company and provide all the...

AVG Technologies / dri*avg technologies

Ky
Kyle Walters on Feb 5, 2019

The date the charge was posted was feb 5/2019. I do not know my client number. I rarely use any computer other than my work computer and phone and now find out I was charged $139.99 for something I basically never use. I would like to know which pc this charge was attached too as well a...

AVG Technologies / antivirus avg dri avg technologies

Je
Jean-Pierre Fortin on Jan 2, 2019

Le 8 Décembre 2018 et le 21 Décembre2018, je n'ai pas commandé cette demande et je demande un remboursement complet. ce n'est pas la façon de faire des affaires . je demande un retour de crédit pour la somme de $104.98 $44.99 pour 8 Décembre 2018 $59.99 pour le 21 Décembre 2018. Par la...

AVG Technologies / avg vpn avg ultimate

Kc
kcufAvg on Dec 31, 2018

This company is extremely unethical. They sent you pop up reminder and charged you multiple times for renewal. They have not been able to fix a lot of backdoor even after paying them for technical support. Double billing and incorrect renewal date to charge you multiple time before the...

AVG Technologies / unauthorized credit card charges

El
Elizabeth Laux on Dec 5, 2018

I do not want my credit card to continue being charged for something we do not want. How do I go about making this stop? I will cancel my card if necessary. I do not want my credit card to continue being charged for something we d not use. You need to reverse the charges made on my credit card...

AVG Technologies / avg virus protection

Do

I bought into the virus protection last month for 85.67 just to find out i had been in it already and paid several times. If you go back and check you will find it. Please refund my money asap or I will have to go to higher authorities on this. I did not realize that I had bought thi...

AVG Technologies / unauthorized credit card charges

Cc
C.Carrick on Nov 25, 2018

On Nov/10/18 you charged my credit card 52.21 that I did not order.The credit card is issued in the name of Charles Carrick and is a Mastercard ending in 9916.Issued by Barclay Bank.I do not use AVG and I want my account reimbursed this charge because whatever you have charged me for--I...

AVG / unauthorised payment taken 17.11.2018.

Al
Alan lole on Nov 19, 2018

£ 72.99. Was taken from me through paypal by avg for a service I no longer use!!! I must request an immediate refund please. Please give consideration as I use my laptop principally to raise funds for cancer care charities marie curie hospice and macmillan cancer support. Thank you. Thi...

AVG Technologies / overcharged with r4664.29 for avg internet security

An
Anzelle van Zyl on Nov 13, 2018

I always had the AVG free trial version on my residential computer. It usually prompted me to upgrade and on 29 October 2018 I decided to opt in and selected the 1 year subscription for R199 and the password protect for R99. Thus total of R298. After entering my bank details and finished...

AVG Technologies / unauthorized credit card charge

Wi
william a pitt on Nov 1, 2018

I noticed I have A charge of $63.74 on my creditone mastercard that I did not arthorize im requesting that it be refunded imeditily thank you last 4 is 6327 cell phone 618-550-4165 Im only looking for avg the free version how I got charged $63.94 is beyond me, but it needs to be resolved...

AVG Technologies / avg technologies "unauthorized credit card charges"

Jo
John Daykin on Sep 11, 2018

On the 5th september have been charged £34.99 on my MBNA credit card for computer software by AVG. and I do not know why. I do not have any AVG security and have not had for several years. I suspect this may be an automatically generated renewal that may not have been cancelled. As I no longer...

AVG Technologies / internet security

Sh
shorty4474 on Sep 10, 2018

Tell everyone 2 never use avg. I was using their free trial for internet security and come 2 find out for the past 3 yrs avg was taking $49.99 a month from my cc w / out my permission. I found out threw the bbb when making the complaint that avg is graded as below fair due 2 the many...

AVG Technologies / unauthorised credit card charge

Ta
Tabbie2469 on Sep 6, 2018

I am requesting a refund for amount of $A109.99 deducted on September 5, 2018, through Paypal for AVG eCommerce CY Limited [email protected] +44 018552616192 Invoice ID: 51706586300 I refer to an email January 16, 2017, from [email protected] acknowledging cancellation. Thank you Vicki...

AVG Technologies / unauthorised deduction of $109.95 from my bank account on 23/7/18

Te
Ted Kaye on Aug 1, 2018

I looked at my account and on 23/7/18 there is a deduction in favour of digitalriver ireland, sydney . When I had a think about it I recalled that I had a virus protection that cost about $100 per year on my old machine, that I no longer use and I have cancelled the payment, or so I thought. If I...

AVG Technologies / wanted to transfer avg internet security from old pc to new laptop.

Ly
Lynda Whatling on Jul 30, 2018

when i phoned 0800 085 4139 (in UK) i just wanted help in transferring AVG from old pc to new laptop, but i was railroaded into paying £49 to clear malware which was transferred from old pc. If i had known that i would have not gone ahead. I am willing to pay £20 for your services and therefore...

AVG Technologies / unwanted charges on paypal account

Ce
Cecil Webb on Jul 22, 2018

They charged my Paypal account $ 49.99 and I don;t have, use or want their product. I have closed the paypal account because of this. Your AVG TuneUp subscription has been automatically renewed, and your payment card has been charged the amount below. Aside from keeping this email as your...

DRI*AVG Technologies MN Minnetonka / unauthorized credit card

Pa
Patricia Cope on May 29, 2018

May 24 2018 this is a pending charge of 99.99 from dri*avg technologies mn minnetonka I did not order this I request a full refund. patricia cope, this is not the way to do business. avg I have been using your product. but I am not going to use it. if you are going to charge for things I...

AVG Technologies / avg

Ba
Barry Long on May 18, 2018

On 17 May 2018 I received a notice from my bank of a payment to your group (AVG eCommerce CY Ltd) of $53.99. I have no idea what this is for and as I am no longer using AVG I feel that it should not have been made. I do not recall making a Direct Debit with your company - it certainly i...