McAfee

DO NOT DO BUSINESS WITH MCAFEE.

As of today, 4-2-2022 I have gotten yet another email from mcafee telling me they have accepted my request for a refund and it will be 3 weeks to process a check.

I responded that I do not want a check, I do not trust them. Want a credit to the cc used for the original subscription. A cc transaction takes 3 seconds. They could do it right this minute, but mcafee's policy is to be untruthful, delay, irate, annoy and treat the customer like dog doo. They have now told me for many months that a refund in being processed. They are not truthful.

Do not do business with them unless you want to throw money away.

mcafee does not deserve any stars, but I must select at least one in order to post. Since my last post regarding a credit, I have complained to the BBB (mcafee has not responded to BBB in 8 weeks) and I filed a complaint with the FTC and guess what, all of a sudden, mcafee responded with an email that a refund check would be coming within 3 weeks time. The 3 weeks has come and gone and no refund yet. I will wait until the end of next week and then file another complaint with the FTC. Funny how, when I placed the initial order, they could charge my cc in 30 seconds, but cannot issue a credit to the same card, they have to send an elusive “check” that takes weeks. Interesting! Prior to the email from [protected]@mcafee.com that a refund would be issued, they installed a trojan virus on my computer, nice, right? Read reviews on this site that others had experienced mcafee installing malware on their computers as well, so beware of their type of revenge for those trying to cancel service. Thankfully, WEBROOT was able to remove it and helped me remove all traces of mcafee from my computer, not as easy as “uninstall” and I had to have Webroot intervene to remove all the sneaky stuff they had loaded on my computer. Do not go thru Best Buy for Webroot software (read BB geek squad reviews and you will know why), get your Webroot anti virus software directly from Webroot. Mcafee continues to send “monthly activity reports” to my email even though their software was wiped off my computer completely on October 4. 2021. The malware was found and removed in January this year. Never in my life have I dealt with a company so dishonest, it has taught me to ALWAYS read reviews prior to doing business with internet companies. And be especially wary of those that either do not have phone numbers and hide behind email address that go no where OR has extremely convoluted menus and ridiculous wait times to get to a human. Those companies do not want to talk to you, they only want your money; they want to make is soooooooooooo incredibly aggravating to get to a human that you just give up and let them keep your money.

I work too hard to give money away. I would advise anyone looking for antivirus software to stay away from not only mcafee but also the Russian companies-see their reviews.