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Norton Safe Web
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Norton Safe Web Complaints 10

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8:14 am EDT
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Norton Safe Web Review: Norton Safe Web - Good Protection, But Customer Service Could Be Better

I recently tried out Norton Safe Web to help protect my website from potential threats. Overall, I found the service to be pretty good. It was easy to install and set up, and it gave me peace of mind knowing that my site was being monitored for any malicious activity.

However, I did have some issues with their customer service department. When I had a question about my account, I was given a case number and told to email them back through their website. I found this to be a bit frustrating, as I would have preferred to speak with someone directly. This lack of direct communication could potentially be a problem for businesses like mine, as it could turn customers away if they feel like they can't get the support they need.

Despite this issue, I still think Norton Safe Web is a good choice for anyone looking to protect their website. It's easy to use and provides valuable protection against online threats. Just be aware that their customer service may not be as responsive as you would like.

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7:19 am EDT
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Norton Safe Web Poor Customer Service and Product Quality: My Experience with Norton Safe Web

Norton Safe Web is a company that I wouldn't recommend. They treated me like $#*! when I asked why my pink was disconnected. The service was terrible and I cancelled after only 30 days. There are many other companies out there that have better customer service and products. Norton has been left behind by their rude agents.

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5:52 am EDT
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Norton Safe Web Terrible Experience with Norton Safe Web Plus: Blocked Internet Access and Frustration

Norton Safe Web Plus is a program that keeps popping up on my Mac every time I turn it on. It's really annoying and I don't like it at all. When I finally decided to install it, it blocked all my internet access. I was so frustrated that I had to boot my computer into Safe Mode just to uninstall ALL Symantec files. It was a real hassle and I don't recommend this program to anyone. It's terrible and it caused me a lot of trouble.

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Is Norton Safe Web Legit?

Norton Safe Web earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Norton Safe Web to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Norton Safe Web is known for their high standards and safety. If you're thinking about dealing with Norton Safe Web, it's wise to check how they handle complaints.

Norton Safe Web has claimed the domain name for safeweb.norton.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Safeweb.norton.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Safeweb.norton.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Norton Safe Web have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

However ComplaintsBoard has detected that:

  • While Norton Safe Web has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 10 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Safeweb.norton.com is being iframed, Iframes can be used for legitimate, For example, iframes can be used to embed third-party content such as maps, videos, or advertisements, which can enhance the user experience.
  • Norton Safe Web protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Norton Safe Web has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
  • We conducted a search on social media and found several negative reviews related to Norton Safe Web. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Norton Safe Web Mixed Experience with Norton Safe Web: A Review

So, I've been using Norton Safe Web for a while now and I gotta say, it's been a bit of a mixed bag. On the one hand, it's definitely helped me avoid some sketchy websites and downloads that could have caused some serious problems for my computer. On the other hand, I've been having some serious issues with it lately.

For some reason, every time I start up my Mac, I get this annoying popup that tells me I need to install the system. I've tried installing it multiple times, but every time I do, it just asks me to reboot my computer. And when I do that, the same popup comes up again. It's a real pain in the butt, let me tell you.

That being said, I don't want to give up on Norton Safe Web just yet. I've heard from other people that it's been really helpful for them, and I've definitely seen some benefits myself. I just wish that the installation process was a little smoother and that I didn't have to deal with this annoying popup every time I start up my computer.

Overall, I'd say that Norton Safe Web is definitely worth checking out if you're looking for some extra protection while browsing the web. Just be aware that there might be some issues with the installation process, especially if you're using a Mac like me. But if you can get past that, it's definitely a useful tool to have in your arsenal.

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Norton Safe Web Disappointing Experience with Norton Safe Web: Ads and Irrelevant Results

So, I tried Norton Safe Web for a few weeks, but I ended up disabling it. It was driving me crazy because every time I searched for something, I would get a bunch of ads first. And some of them weren't even relevant to what I was looking for! Plus, the search results were often from the USA, even though I had set my location to the UK. I only downloaded it because my broadband provider, BT, offers it as a "free" internet security option. But honestly, I would recommend avoiding it.

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Norton Safe Web Dealing with Norton Warning on My Website: Frustrations and Hopes

I run a few websites and one day, a visitor told me that one of my pages had a Norton warning. I was pretty scared because I didn't know what that meant. The page had https and a secure form, so I didn't understand why Norton was scaring people away. I decided to contact Norton to see if they could help me out. I've been on the phone with them for over an hour now, but nothing has been resolved yet. I'm starting to wonder if this is even legal. It's frustrating because I don't want my visitors to be scared away, but I also don't know what to do about it. I hope Norton can figure this out soon.

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Norton Safe Web Reliable Website Safety Check with Norton Safe Web: A Review

But once my site was reviewed, Norton Safe Web gave it a green checkmark, which means it's safe to browse. I'm happy with the result, but it would have been nice if the process was quicker.

Overall, Norton Safe Web seems to be a reliable tool for checking the safety of websites. It's easy to use and provides clear information about the site's safety status. However, their customer service could use some improvement. It took a while to get my site reviewed and I had to make multiple requests.

Despite the slow response time, I would still recommend Norton Safe Web to others who are looking for a way to check the safety of websites. It's a useful tool that can help protect you from online threats.

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Norton Safe Web Annoying message ruins printing experience with Norton Safe Web

So, I just got Norton Safe Web and started printing some important documents. But when I looked at the pages, there was this message that said "Thank you for using Norton Safe Web! Share usage etc etc" on every single one of them. It was annoying because it took up three lines of space and I couldn't see the full content of the page. I tried scrolling up to delete it, but it was too high up and I couldn't get rid of it. I ended up wasting 60 pages because of this. I was so frustrated that I decided to just delete the extension altogether. It's a shame because I was really excited to use Norton Safe Web, but this experience just left a bad taste in my mouth.

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Norton Safe Web Unresponsive Customer Service and Meaningless Flags: My Experience with Norton Safe Web

So, I was just minding my own business, running my website, when all of a sudden Norton Safe Web flagged it as suspicious. I was pretty confused and annoyed, to be honest. I mean, what was the problem? It wasn't like my site was doing anything wrong or harmful.

Anyway, I decided to reach out to their customer service team to see if they could shed some light on the situation. I spent a good two hours chatting with them, trying to figure out what was going on. But all they could tell me was that there was some kind of "annoyance" that caused the flag. What does that even mean?

To make matters worse, they told me that their engineers would need 2-3 weeks to review my site. And even then, I wouldn't be able to check the status of my case number. It was all just so frustrating and unhelpful.

Honestly, I think these flags are pretty meaningless. They just cause unnecessary stress and inconvenience for website owners like me. And the fact that Norton Safe Web's customer service is so unresponsive and unhelpful just makes it even worse.

Overall, I wouldn't recommend using Norton Safe Web. It's just not worth the hassle.

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Norton Safe Web Beware of Norton Safe Web Scam: Overcharged and No Refund Offered

So, I was just browsing the internet when I stumbled upon Norton Safe Web. They were offering a deal for their product at $4.95 for two years, so I decided to go for it without doing any research. However, when I was charged, it was actually $7.95 and I didn't receive a receipt. I tried to get a refund by emailing them, but they told me I would have to pay $119.00 to get it. To make matters worse, they charged me again just two weeks later. This is definitely a scam and I wouldn't recommend it to anyone. If I could give them a zero rating, I definitely would.

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Overview of Norton Safe Web complaint handling

Norton Safe Web reviews first appeared on Complaints Board on May 27, 2023. The latest review Review: Norton Safe Web - Good Protection, But Customer Service Could Be Better was posted on Jun 15, 2023. Norton Safe Web has an average consumer rating of 1 stars from 10 reviews. Norton Safe Web has resolved 0 complaints.
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  3. Jenny
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    Jun 17, 2025
Norton Safe Web Category
Norton Safe Web is ranked 16 among 21 companies in the Antivirus Software category

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