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MAPCO

MAPCO review: Customer service

C
Author of the review
2:42 am UTC

I arrived at the Mapco located at 160 McGavock Pk. In Donelson, TN. at 12:25 AM on 12/8/2020 to purchase an item. Unfortunately after being laid off from work and still waiting on my unemployment funds to be deposited I had to buy the product with rolled up coins. Evidently coins aren't an acceptable form of commerce anymore because the girl working there immediately started saying no no no that she wasn't taking them. I told her that I've never had a problem buying anything before with rolled coins, ($7 worth) but she flat out refused to take them. I then asked her if she was the manager and she said she wasn't, but I could contact the manager if I wanted to. She claimed that the managers name was Marie. Now it's bad enough that people are struggling today, losing their jobs, and homes during COV-19, but then to have to deal with someone like this that has no compassion at all for those us who've been affected? That kind of person is really disgusting to me. I don't know the girls name that was working that night, but if I had to describe her she was a short fake blonde, wearing oversized glued on eyelashes, and blue eyeshadow for days. Mapco you can do a lot better than this I promise. There are way better people out there than this individual you have working this night.

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    801 Crescent Center Dr. Suite 300, Franklin, Tennessee, 37067, United States
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