Makro Online — order number: mak2372478 kingsons laptop backpack - j buys
I have placed the above mentioned order on 2 February 2020. The delivery time on the purchase was 2 - 5 working days. I can see on the order tracking that the order was packed on 3 Feb 2020. The order however was not handed over to a courier from that day. Today is the 14th of Feb. I have phoned the call center twice in 3 days and was told they will escalate my query and I have even send an email, all without any feedback.
This backpack is for my daughter that started university and she does not at the moment have a backpack for all her books. This is not acceptable.
Can you please help me with this. I have not seen such poor service in a very long time and it is glaringly obvious that the online shopping function of Makro South Africa is not functioning even remotely properly.
Rather just skip the whole online function if it can't be done sufficiently. Customers doesn't need more poor service.
More Makro Online Complaints & Reviews
- Makro - wine cooler - salton swc28 
- Makro - blackberry 9300 
- Makro - hisense u601s and customer service
- [Resolved] Makro Online - purchase of frozen baked piemans pies 
- [Resolved] Makro - 22 day old tv taken for service 5 weeks later still no response 
- [Resolved] Makro Online - makro riversands
- Makro Online - overdue undelivered order (mak2437902) with enquiry ticket #499513
- Makro - faulty tv, blank screen, taken for repairs last year dec and again this month.
- [Resolved] Makro Centurion - samsung 7 kg washing machine
- Makro Online - delivery service