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Macy'ssteve madden shoes

On October 3rd I purchased a Steve Madden shoes for my daughter's wedding. They are Carrson Blush Lea shoes, spent $67.13. I wore them on October 5th for one hour and I had to changed to another shoes because it was impossible to walk in them. They are the most uncomfortable shoes I ever had in my life. I was trying to return them and get my money back, but the Manager at the Palm Desert store refused to take them back and refund me the money.I talked to the sales person, the Manager didn't even come out from the back to talk to me. I know they of course look like they were worn, but I shopped at Macy's all the time and I feel like some kind of exception should be made. When I tried them on it was no problem, but you wouldn't know if they are comfortable after you wear them for a while. I am not very happy and I feel like something needs to be done to satisfy customer.My credit card needs to be credit for $67.13 soon! or let me know who I need to talk to to solve this problem.

Ba
Oct 10, 2019

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