Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Department Stores Macy's Complaints #2-21
Macy's

Macy's review: Men's Cologne

B
Author of the review
8:05 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On two separate occasions I have ordered men's cologne which was on sale on the Macy's website. Granted both we on sale but each lasted about a month before all of the smell/fragrance had severely faded or was gone all together leaving me with more that 3/4th of a bottle of all alcohol left that was useless.

These we apparently from an older shipment and had been sitting in a store or warehouse for quite a while. Or what was left over from a product they didn't intend to carry going forward. Regardless they shouldn't be selling these items either for $10 or less or provide a large, visible display stating these items had been stored for an extended period of time.

Desired outcome: Offload your older or discontinued perfume/cologne to someone like Marshall's, TJ Maxx or Ross and let them sell it off at a very discounted price where its buyers beware.

Confidential Information Hidden: This section contains confidential information visible to verified Macy's representatives only. If you are affiliated with Macy's, please claim your business to access these details.

Update by B Thimble
Jun 22, 2026 10:39 pm UTC

I also want ed to say if you need to reach me, do so by email instead of ChatGPT as I do not have an account with them.

Update by B Thimble
Jun 26, 2026 4:57 pm UTC

***6/26/2026 Update***. It has been over a week and I have not received a response or acknowledgement from Macys.

I am left to assume that silence and avoidance is their way of agreeing with my comments above.

More
Send message
Copy link
Report
0 comments
Add a comment

More Macy's reviews & complaints

Macy's - credit card fraud 109
Macy's - forcing employees to quit vs. pay unemployment 51
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Macy's - belgique cookware "don't get burned" 51
Macy's - poor place to work 58
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Macy's - employee harassment 30
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Macy's - beware 3
Macy's - Radley London Dukes Place medium pebble leather crossbody bag
Macy's - interest rip off
Macy's - very rude manager! 2
Macy's - macy's, violation of labor laws, $ unpaid overtime, undue influence 1
View all Macy's reviews and complaints

  1. Macy's Contacts

  2. Macy's phone numbers
    +1 (800) 289-6229
    Click up if you have successfully reached Macy's by calling +1 (800) 289-6229 phone number 0 0 users reported that they have successfully reached Macy's by calling +1 (800) 289-6229 phone number Click down if you have unsuccessfully reached Macy's by calling +1 (800) 289-6229 phone number 0 0 users reported that they have UNsuccessfully reached Macy's by calling +1 (800) 289-6229 phone number
    United States
    +1 (513) 573-7912
    Click up if you have successfully reached Macy's by calling +1 (513) 573-7912 phone number 0 0 users reported that they have successfully reached Macy's by calling +1 (513) 573-7912 phone number Click down if you have unsuccessfully reached Macy's by calling +1 (513) 573-7912 phone number 0 0 users reported that they have UNsuccessfully reached Macy's by calling +1 (513) 573-7912 phone number
    International
    +1 (888) 257-6757
    Click up if you have successfully reached Macy's by calling +1 (888) 257-6757 phone number 0 0 users reported that they have successfully reached Macy's by calling +1 (888) 257-6757 phone number Click down if you have unsuccessfully reached Macy's by calling +1 (888) 257-6757 phone number 0 0 users reported that they have UNsuccessfully reached Macy's by calling +1 (888) 257-6757 phone number
    Credit Customer Service
    +1 (888) 822-6229
    Click up if you have successfully reached Macy's by calling +1 (888) 822-6229 phone number 0 0 users reported that they have successfully reached Macy's by calling +1 (888) 822-6229 phone number Click down if you have unsuccessfully reached Macy's by calling +1 (888) 822-6229 phone number 0 0 users reported that they have UNsuccessfully reached Macy's by calling +1 (888) 822-6229 phone number
    Furniture and Mattress Customer Service
    +1 (800) 568-8865
    Click up if you have successfully reached Macy's by calling +1 (800) 568-8865 phone number 0 0 users reported that they have successfully reached Macy's by calling +1 (800) 568-8865 phone number Click down if you have unsuccessfully reached Macy's by calling +1 (800) 568-8865 phone number 0 0 users reported that they have UNsuccessfully reached Macy's by calling +1 (800) 568-8865 phone number
    Wedding and Gift Registry
    More phone numbers
  3. Macy's emails
  4. Macy's address
    685 Market St., 10th Fl., San Francisco, New York, 94105, United States
  5. Macy's social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 08, 2026
  7. View all Macy's contacts
Macy's Category
Macy's is ranked 2 among 61 companies in the Department Stores category
#01 Target Target #02 Macy's Macy's #03 JC Penney JC Penney #04 Walmart Canada Walmart Canada #05 JohnLewis JohnLewis

Most discussed Macy's complaints

Men's Cologne
2
(opinions to this review)
 Canceled my luggage order after discount price hike
1
(opinions to this review)
Macy's Alternatives
Courts Malaysia 156 reviews Target 795 reviews Century 21 Stores 2 reviews Marshalls 311 reviews Atlantic Superstore 33 reviews