CB Appliances Lowe's Complaints #422-441

Lowe's review: Washer and dryer

KarenWil of Charlotte, US

Feb 15, 2023 4:16 pm UTC

I purchased a washer and dryer from lowes denver nc. The first ones were front loaders and very loud upstairs. I went back to lowes denver and they set up an exchange. Delivery crew said they were from charlotte nc. I ordered a small stackable. The delivery people broke the plug in off in my wall socket on the this one and it had to be returned. Lowes picked it up I tried to get the local lowes in denver nc to handle this but they said I needed to drive to shelby nc because it came from there I did not order it in shelby! Finally lowes denver had it picked it up and another replacement sent out. The delivery people broke a cord off the back of the new delivery and left it there, just left it there! I called lowes to come back and get it. The receipt said this delivery crew was from huntersville nc. I just happened to snap a picture of the return crews receipt where they picked the last one up! I went to queen city appliance and ordered one. I sent the pickup receipt and receipt where I purchased my new one and had it delivered to my house and they still will not credit my card. I am going to have to go to small claims court to get them to take it off my bill. What a bunch of losers!

Desired outcome: THEY NEED TO CREDIT MY BILL!!! THIS HAS BEEN GOING ON FOR OVER A YEAR!!!! I AM NOT GOING TO PAY FOR SOMETHING I DID NOT GET!!!!

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