Menu
CB Appliances Lowe's 800 Thomas Langston Rd, Winterville, NC, 28590, US
Lowe's company logo
Lowe's
reviews & complaints
Lowe's company logo

Lowe's

800 Thomas Langston Rd, Winterville, NC, 28590, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
6:00 am - 9:00 pm
Tue
6:00 am - 9:00 pm
Wed
6:00 am - 9:00 pm
Thu
6:00 am - 9:00 pm
Fri
6:00 am - 9:00 pm
Sat
6:00 am - 9:00 pm
Sun
8:00 am - 8:00 pm
ComplaintsBoard
S
12:06 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Lowe's - Rude, unprofessional, racist female employee

On 6/5/2020 about 4:45 pm. I came into the store to pick up a A/C. At the pickup area. A very rude, racist, unprofessional female employee. Was attempting to mock my Hispanic heritage accent. This female spoke in this inappropriate manner a few times. I told this person, that I could not understand what she was speaking. Another female employee came out an ask could she help. I gave this employee my receipt for the A/C. A few minutes later she returned with the A/C. A couple of male employee bought the A/C outside. They help load into the truck. This female employee represent Lowe's to me and the rest of the public. This was clearly Racial harassment, discrimination by this employee. This person appeared to be a female, African American, Black. 5:5 - 5:7 tall, 145=165 lbs, dark skin, eyeglasses, some kind of weave hair, age -19-25 years old. Lowe's website will not allow you to send email to company or store manger. Website tell you to contact by phone. I don't trust that a phone call will be foward to file a complaint. I am almost sure nothing will be done. But I want to put my complaint in writing. Lowe's need to have mandatory racial diversity training for all store's and all employee's every 6 months. And All Lowe's customer's should be able to send email into the website. And be restricted to a phone call as the only way to communicate to Lowe's.

Read full review of Lowe's
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.