Lowe's review: Nearly 4 months waiting for an extended warranty claim on a dishwasher

We contacted Lowes back in September 2021 to utilize our 3 year extended warranty protection plan on a dishwasher. A technician came out in early October 2021 to find that the main control board was shot, and that we would hear something back in 2 weeks. After not getting a call back, I called 3 weeks later to follow up. I was told they needed to determine if they were going to replace the board or refund me the purchase price. They would not give me an ETA. After being batted around by the store, the warranty department, and even the corporate number, I could not get any answer or ETA from anybody. I was finally told on December 2, 2021 (almost 4 months later than my original claim) that there would be a store buyout and I would receive a refund check or debit card. It is now December 15, and I still am getting the same run around from the warranty department, the store, and corporate. This is completely unacceptable customer service. I will not shop or recommend Lowes for any major purchases, and would not waste my money on these extended warranty plan. Lowes customer service, warranty department, and corporate is a joke!