Lowe's – Lowe's sucks and so does customer care ( 53 comments)

I was shoppping at my local Lowes, I had an employee walk up to my shopping cart full of my soon to be purchases and pull one out! I asked if there was a problem and he said “just checking something.” He had scanned my product, he said, “yup, its the right price.” I couldn’t believe the nerve of this guy, had it been mis-marked did he plan to take it away? What if a woman’s purse or a child had been in that cart? I contacted Lowes customer care center and was told they have a 24 hour reply policy. It’s been 4 days and no phone call.

The manager sends me emails, I wish I could share, he is ducking me and hiding and is basically a wimp for not doing his job and just calling and apologizing! Lowes customer care center is USELESS!