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Love's Travel Stop
Love's Travel Stop Customer Service Phone, Email, Contacts

Love's Travel Stop
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www.loves.com
www.loves.com

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4.1 679 Reviews

How responsive is Love's Travel Stop's customer service?

0 Resolved
151 Unresolved
Absolutely frustrating 🫠
It's quite possible that Love's Travel Stop is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Love's Travel Stop's silence.
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Love's Travel Stop reviews and complaints 155

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5:18 pm EDT
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Love's Travel Stop Gas is cheaper everywhere else

These places aren't any dirtier than other truck stops nor any different in amenities offered. But the biggest difference is that their gas cost is between 5 and 20 cents a gallon higher than all competing truck stops like Pilot, who has actually the best prices. I drive between the southwest up to Michigan twice a year, and every time Love's gas is more expensive, and last time I filled up there, my car didn't take off like a Ferrari or anything as a result of the fuel quality.

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4:01 pm EDT
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Love's Travel Stop Great prices

When on the road we always buy our fuel from love, they have the best prices and are located just off the hiways. Very convenient and fast

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2:22 pm EST
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Love's Travel Stop Always stop at Love's!

Any road trip were on, we stop when we see a Love's. It's great to have a place that's well lit, open all the time, and we can grab a snack, use the bathroom, fill up the car, and get on our way!

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Is Love's Travel Stop legit?

Our verdict: Complaints Board's thorough examination reveals Love's Travel Stop as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Love's Travel Stop stands out for its commitment to quality and security. Clients considering Love's Travel Stop should delve into its customer service record to gauge compatibility with their expectations.

Love's Travel Stop earns 91% level of Trustworthiness

Perfect Trust Endorsement: Love's Travel Stop achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Love's Travel Stop. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Love's Travel Stop has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of Love's Travel Stop's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Loves.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

We looked up Love's Travel Stop and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • While Love's Travel Stop has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 151 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • There was some difficulty in evaluating or examining the information or data present on the loves.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • We conducted a search on social media and found several negative reviews related to Love's Travel Stop. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  1. Pros
    1. Nationwide network for easy access
    2. 24/7 customer service availability
    3. Comprehensive trucker services
    4. Competitive fuel prices
    5. Variety of food and retail options
  1. Cons
    1. Limited amenities compared to rivals
    2. Fewer locations than major competitors
    3. Prices can be higher on certain items
    4. Some stops may lack cleanliness standards
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Love's Travel Stop Adolph [protected]@ Store #392!

On a run in our semi from California back home to Illinois we stopped for a small break and when we returned to our truck it wouldn't start. Adolph Martinez, an employee in the Truck Center diagnosed the problem with our starter and got us running again, plus noticed a air leak in our brake line and repaired it as well. He was wonderful, so helpful, and we appreciated the personal attention he gave us in getting us back on the road. We would give him 10 stars if that was possible! Thank you, Adolph Martinez from Store #392 in Tehachapi, CA!
Dave Riggins and Pam Perkins... Ferris Moving and Storage, Galesburg, IL.

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9:49 am EST
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Love's Travel Stop - Negligence of love's stuff, leading to financial loss

SKYLOAD LOGISTICS LLC 5820 Sullivant Ave, Unit 393 Galloway OH, 43119 [protected]@gmail.com +[protected] 02/28/24 Love's Travel Stop 10601 N Pennsylvania Ave. Oklahoma City, Oklahoma 73120 United States To whom it may concern, I am writing to formally lodge a complaint regarding an incident that occurred at Love’s Truck Stop located at...

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12:02 pm EST
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Love's Travel Stop Person who works there/ cashier her name is Shyann

I stopped in the Loves continent store, Located at 8313 w Roosevelt st in Tolleson, AZ 85353

The cashier that was at the register, was VERY RUDE,

I asked for some lottery tickets, she got the tickets and put them on the counter

But was to LAZY and RUDE to slide to tickets to me so I can get them, I had to reach for them, so I didn't say anything to her about that, then I purchased a bottle of motrin, so she Rang that up, and basically threw my change in my left hand! Instead of putting the change on the counter, or handing me my change, then said, to me there you go. That was HORRIBLE SERVICE.

the cashiers name is Shyann, and it happened on 2/4/2024. around 2:30 pm

Desired outcome: REPRAMAND / TERMINATED FROM THAT POSTION.I don't think she is qualified to deal with the public

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10:58 am EST
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Love's Travel Stop - Fall accident

January 22, 2024 at or about 6:00pm My husband and I stopped at Love's, exit 332, Aurora, to use the Bathrooms. Just before coming out of the store I tripped/slipped on the wet rug by the doors. The was no caution wet signs. I fell with my chest and arms into the boxes of blue gallon jugs and boxes, knees hitting floor. I yelled out, as I couldn't get up...

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3:15 pm EST

Love's Travel Stop Shop maintenance

At loves #391 for repairs been there for almost 3 hour for a tire and a brake chamber which should only take 1hour and a half and still haven't got anything done I've been here since 11:00 am this is unacceptable I'm a diesel mechanic and it doesn't take this long to do the repairs ever time I go to check on a status all they are doing is standing around talking not getting the work done and I have to wait and I'm not making money while they are talking and not working.

Claimed loss: 4727

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1:55 pm EST
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Love's Travel Stop Supposed policy about identification

To whom it may concern,

I frequent the love's travel stop here in Belen, N. M 87002 and by frequent I mean I am in the store normally more than once a day and have NEVER had any problems of any kind at the place.

However today 12/3/2023 I had a very big problem in my opinion by a manager no less I walked in to purchase a pack of cigarettes which I do often I explained to the lady that the ID which I showed her was expired but that I have the copy that was sent to me online through my email from the MVD of the renewed and the temporary ID that manager then proceeds to tell me that that will not be accepted as an ID that they just had a big meeting about this that they're only allowed to accept card form of the ID I then proceeded to tell her that that's [censored] because this is illegal in binding document there that the MVD sent me and States I am to show it with my expired ID and that it is The legal version of it until my physical card comes in. Well needless to say regardless of what I had to say The manager refused to accept that and said that she is not allowed to accept it nor is any of the employees there and that I could not purchase anything that needed ID so in light of this information which is now really pissed me off I will be doing less business there until this corporation can learn how to inform their management team of what is legal and not legal and maybe even here their customers out a little bit better because she didn't even ask me to show her the document from the MVD online she just wasn't having any of it so I really appreciate it if you would learn to better educate your management team here at The loves travel stop here in Belen New Mexico

Desired outcome: I would appreciate a respond to this and to better educate your management team and staff!!!You have a high turnover rate in this location I have seen which really makes me question this corporation now.

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12:46 pm EST
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Love's Travel Stop Worst customer service

I was at 770 Moore's Ferry Rd, skippers, VA. I’m came in on 11/18 around 7:30-8:00 there was no small coffee cups, so I asked if I got a medium cup but only fill it up half way do I still have to pay for medium. She said yes, you have to pay for medium, or you don’t have to get any. So I grabbed the cup and started to get my coffee, I stated that the manager should do a better job on these orders so that this doesn’t happen I should have to pay for medium when I came in for a small. She then said you can get out and don’t get anything. So I said I heard you the first time. She started yelling and someone got on the intercom and call me a broke [censored]. In front of the whole store. This was the worst customer service I have ever experienced in my life. This team member should be fired ASAP

Desired outcome: Employee should be fired

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1:27 pm EST
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Love's Travel Stop Cigarettes

Went to i40 Seminole Oklahoma Love's store on November 9th around 2 am, filled up my truck bought a carton of cigarettes and I get down the road and noticed they were the wrong cigarettes so I take them back to get the right ones I asked for and all I get for my 60+ dollars is rudeness and they said they could not exchange them for the right ones! Now this is not the first time I've ran into such rudeness at that Seminole Loves, but I'm telling you when they give you the wrong ones you'd think they'd just change them out! Very very rude women at that store. Now why work around people if you can't get along with people. So I'm out 60+ dollars because of rude workers just doesn't make sense.

Claimed loss: $60 dollars

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1:59 am EDT
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Love's Travel Stop Shift leader unprofessional

I was in your store and the way your shift leader spoke to the black lady was very rude and from a customer's standpoint very unnecessary. Over cleaning a coffee pot speaking with, the cashier loudly but the point I'm trying to make the Shift leader was doing the specific task while I was in the store and the other employee. look to be straightening the store up..

I told the employee to smile and have a great rest of night.

Just because people apply for a lead position doesn't mean that they are ready.. everything about the situation was uncouth and totally disrespectful. Your shift leader needs some ethics training, I felt as if she thought the lady was her slave. She needed to GET TO cleaning because she has things to do. THAT situation could have went so much better in so many different ways.

Shame on Joy!

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11:17 pm EDT

Love's Travel Stop Manger in the Hardee's in Hanson KY

Manger is very rude to black customers and the black employees, and something needs to be done about this. Had white man in front and behind me she was very nice to him and then gets to me and was rude like it wa the worst thing she had to do was wait on me, then took my order and afterwards was yelling and had a attitude with a black employee, she went on to take the other white man's order and she went back to being the nicest person ever. If this is the kind of people you have running your restaurant I will not be a customer, I belive if she is going to be racist then she needs to be working somewhere else, and just keep her mouth shut. Her name tag said Becky and this was in the Loves Hardee's in Hanson, KY on Saturday afternoon Oct. 21st.

Desired outcome: She should be fired for something like this.

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10:47 am EDT
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Love's Travel Stop Tire service

My name is pheathine Quinn jr with PNQ Load Runners LLC I Visited the loves truck care in tifton ga on 10/01/2023 to have a leaking brand new steer tire checked...the technician and I examined the tire in which we didn't see any major damage so he said he recommended replacing the tire and also applied a used tire casing whiched cost me 677.82.. today it's 10/16/2023 and the same tire that he replaced was low on air took it to the loves in Toomsuba Ms and discovered a cracked valve stem the technician in tifton never checked for leaks using the water or soap method only visual which you can't see a leak... I feel that the technician didn't properly examine the tire for leaks and would like to be reimbursed the amount of 677.82 for a tire that I didn't need

Desired outcome: Reimbursement of the amount of 677.82

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9:22 pm EDT
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Love's Travel Stop Stopped overnight parking for travelers

If you are traveling Loves truck stop in Springfield Ohio hung new signs stating no over night parking. Even if you're traveling thru .. down in Tennessee we don't mind if customers pull over and rest . We were appalled to find out the same hospitality doesn't work here in Ohio. .. . You truly have shown what you think of you're customers even you're salesmen who just wanted to get a few hours sleep. Disgraceful

Desired outcome: Whoever is in charge of this truck stop should be replaced. As you advertise on your sight parking overnight is fine but once we arrived brand new signs were hung up stating no over night parking. ..

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12:50 pm EDT
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Love's Travel Stop - Store and service

Opelousas was so excited to have the Love’s in this area. It is next door to our church and centrally located in the middle. I went on the first days of its opening and was amazed with all that it offered. I went this morning and was astonished at the difference in the couple of weeks it has been opened. I asked for help with the coffee machine and the rude...

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8:04 pm EDT
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Love's Travel Stop - Employee sexual harassed me

Yes I'm a customer who was simply using the bathroom at this store and monitor located in Monte Vista Colorado I was going to purchase a few items but first I needed to use the restroom while in the restroom and employee by the name of Alize I believe a blue-headed blue haired young little girl stated that they were going to call the cops on me because I...

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9:46 am EDT

Love's Travel Stop Customer service

I was recently a first time customer at location 471 in natalia Texas, and I personally did not have a negative experience, but when I was in the back of a long line of men and women that spoke nothing but Spanish. I heard conversations of them saying they were heading toward their mexico, and that was final. As soon as it was my turn to check out my items, I could not believe what I was hearing and seeing right in front of me from one of the employees behind the register. She was making inappropriate and unprofessional comments about the customers before me, and practically throwing their items in front of them. I do not see how y’all can have someone like that work for your store, especially a store in a town full of Mexicans. As if the Mexicans aren’t the ones who keep our stores open. They spend a lot of money at our location, just for them to be treated unfairly and I witnessed that myself. And I did get the opportunity to see her name tag while she was checking out my items, and I believe her name is Rachel. I do not think I would come back to this store if I continue to see this. That’s all that was needed to be said, thank you.

Desired outcome: Me personally, I wouldn’t want someone working for me who is gonna run my customers off

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12:21 am EDT
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Love's Travel Stop Customer service/showers

Currently at the loves in elroy, az but thr motel 6, after a long 3 days of working I finally get enough money to take a shower. I go straight to loves. I purchase my shower and get my ticket which is number 23 The info screen nis broken so it's up to keeping ears open not hard cause it's pretty loud. About 30 mins go by and I ask if they have called my number the lady told me that 4 are waiting to be cleaned when her partner comes back she will clean them. I go outside for maybe 10 mins to grab personal items for the shower. I come back in and numbers start getting called... customer 26, customer 25, customer 24, customer 27... all the ahowera are filled. I f

Go up to the counter to the lady I bought the shower from and ask why was I skipped. She said Idk what's your number. I know she knows my number cause she told me the process since it wad my first time. Since I got here over an hour ago I have purchased gad, a shower, soda and used the air machine. I'm a paying customer yet every single woman on shift right now are all completely rude. I think maybe your tired Priscilla it's been a long couple days while writing this year I observe the lady's all have smiles to all the customers they help, showing them where are things are even helping them get discounts on their purchaes... I wait for the lady to place me in the shower even though my number was either A) erased on accident or done on purpose both options aren't my fault. I never heard my number called and that anocment is extremely loud and played outside as well, which I clarified with the lady that sold me the shower over and hour ago, my question is why am I waiting another hour a d being scolled for not coming in. EVEN IF I DIDNT HEAR IT, I STILL WAENT GIVEN THE 10 MIN MARK TK COME CLAM MY SHOWER. why am I still waiting for a shower? Why wasn't the other guest asked to wait to accommodate me and the ladies foul up. I hate to think these ladies are being petty because they are jealous or whatever... i come to loves all rhe time as I travel from Tucson to phx cl3aming homes daily... there was no sorry no here let me give u something for the inconvenience of now waiting 2 hours for a shower that I already paid for. Now I am forced to stand in the lobby when I've worked all day and all I want to do is sit down but I feel like I have ro stand here ro make sure they do their jo. Correctly and I get to take a shower that I have worked soooo hard for for 3 days. I would greatly appreciate a email it call back plese

Desired outcome: My money back or a free shower or 2 since I waited almost 2 hours

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Love's Travel Stop - Propane delivery person was incompetent

At the Loves at 70 and 310, East of Columbus, OH, I had brought my RV to get the ASME propane tank topped off. I'll try to keep this short. The "technician" that cam to fill my tank was incompetent. He did not loosen the bleeder valve when filling the tank, in fact, he tightened it with a six inch pipe wrench. Despite my complaints that he did not loosen...

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Love's Travel Stop In-depth Review

Location and Accessibility:

Love's Travel Stop is conveniently located near major highways and transportation hubs, making it easily accessible for travelers. The travel stop offers ample parking space for cars, trucks, and RVs, ensuring that customers can easily find a spot. Additionally, Love's Travel Stop provides easy access to fuel pumps, restrooms, and other facilities, making it a convenient stop for travelers on the go.

Facilities and Amenities:

Love's Travel Stop takes pride in its clean and well-maintained restrooms, equipped with modern fixtures for the comfort of its customers. The travel stop also offers spacious and comfortable seating areas for dining or relaxation, allowing travelers to unwind during their journey. With a variety of food options available, including fast food chains and sit-down restaurants, customers can satisfy their cravings. Love's Travel Stop also boasts a well-stocked convenience store, offering a wide range of products for travelers' convenience. For those in need of refreshment, showers and laundry facilities are available.

Fuel Services:

Love's Travel Stop provides a wide selection of fuel options, including gasoline, diesel, and alternative fuels, catering to the diverse needs of its customers. The travel stop offers competitive fuel prices compared to nearby stations, ensuring that customers get the best value for their money. With multiple fuel pumps and quick service, Love's Travel Stop ensures an efficient fueling process, minimizing wait times for customers.

Customer Service:

The friendly and helpful staff at Love's Travel Stop are always available to assist customers with any inquiries or concerns they may have. The travel stop prides itself on its prompt response to customer needs, ensuring that customers feel valued and attended to. The staff is knowledgeable about the products and services offered, providing customers with accurate information and recommendations.

Safety and Security:

Love's Travel Stop prioritizes the safety of its customers by providing well-lit parking areas and security cameras, enhancing the overall security of the premises. Regular maintenance and inspection of facilities are conducted to ensure customer well-being. In case of any incidents, Love's Travel Stop has emergency services available to provide immediate assistance.

Loyalty Programs and Discounts:

Love's Travel Stop offers membership programs that provide exclusive benefits and rewards to its loyal customers. Frequent customers can enjoy discounts on fuel, food, and merchandise, making their visits even more rewarding. The travel stop also runs special promotions or deals for loyal customers, further enhancing the value they receive.

Cleanliness and Hygiene:

Love's Travel Stop maintains a high standard of cleanliness and hygiene throughout its premises. Regular cleaning and sanitization of restrooms and dining areas are conducted to ensure a pleasant and hygienic experience for customers. Proper waste management and disposal practices are followed, contributing to a clean and well-maintained environment.

Additional Services:

In addition to its core services, Love's Travel Stop offers a range of additional services to cater to the needs of travelers. These include tire care services such as air pressure checks and repairs, ensuring that customers can maintain the safety and performance of their vehicles. The travel stop also provides truck and RV services, including parking, maintenance, and repairs, making it a convenient stop for commercial drivers and RV enthusiasts. Other conveniences such as ATM machines and Wi-Fi access are also available for the convenience of travelers.

Reviews and Ratings:

Love's Travel Stop compiles customer reviews and ratings to gauge overall satisfaction. This allows potential customers to get a sense of the experiences of others and make informed decisions. The travel stop also analyzes both positive and negative feedback to provide a balanced perspective, continuously striving to improve its services based on customer feedback.

Sustainability Initiatives:

Love's Travel Stop is committed to environmental sustainability and takes various initiatives to minimize its impact on the environment. This includes implementing recycling programs to reduce waste and promote responsible waste management. The travel stop also utilizes energy-efficient equipment and practices to conserve energy. Love's Travel Stop supports local communities and charitable organizations, demonstrating its commitment to making a positive impact beyond its core business operations.

How to file a complaint about Love's Travel Stop?

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue with Love's Travel Stop in the 'Complaint Title' section.

4. Detailing the Experience:
- Mention key areas such as transactions with the company, nature of the issue, steps taken to resolve it, personal impact, etc.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field for financial losses and the 'Desired Outcome' field to specify the resolution you seek.

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8. Submission Process:
- Click the 'Submit' button to submit your complaint.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.

Follow these steps to effectively file a complaint against Love's Travel Stop.

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Contact Love's Travel Stop customer service

Phone number

+1 (800) 655-6837

Website

www.loves.com

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