We were initially informed that the package would be delivered within 2 days, particularly since the delivery address is located within the same area, which typically ensures quicker transit times. However, it has now been beyond the expected timeframe, and we have yet to receive any updates regarding its current status or estimated time of arrival.
The lack of communication and tracking visibility is becoming a source of concern, especially as we were counting on the timely arrival of this package for important purposes. We respectfully request that you look into this matter with urgency, provide us with a clear update on the package’s whereabouts, and advise us on the next steps to ensure it is delivered as soon as possible.
We would greatly appreciate your immediate attention to this matter.
Desired outcome: Expedite the Shipping
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