Canpar

Canpar, Amazon delivery: Attempted delivery on a Friday, with a note they’d return on Monday (NOTE: I didn’t express signature required, so I don’t know why it wasn’t dropped off). Attempted delivery on Monday, with a note on the door (undated) to say I could pick the package up the next business day. I wanted to know their hours, but there was no information on the notice nor online. There’s no current phone number listed anywhere readily apparent - the one posted on the site is out of service. I called the national number and failed to speak with a human. I tried chat support and it failed (tech). I tried the national number again and still failed to speak with a human (‘if I press ‘0’ ten times in a row, will it finally connect me?’…and the answer is no). I tried chat support again and, after waiting for 20 minutes with no response I gave up (aren’t wait times *always* greater than expected? At some point, expect the…expected). I then went out of my way to the depot, where they promptly told me the package was still out with the courier because he wasn’t back from his day’s deliveries. I said the notice was from the previous day (Monday). They insisted it was from the current day. Insist all you want, I have doorcam footage to show not only the delivery person but also the four cats and seventeen magpies I feed on the regular. Now, the kicker. ‘You can wait here for the courier. He’ll be back in half an hour’. I had cats and magpies to feed, so naturally I requested the package to be delivered. Again. Shenanigans. They tell me their Saskatoon phone number is 306.653.0076, in case some hapless soul finds themselves here I’m desperate need of viable information.

Canpar is a real pain in the butt. Their service is just plain bad. You gotta wait on the phone for like an hour just to talk to someone. And even then, they don't seem to know what they're doing. We had a package that they lost not once, not twice, but THREE times. Can you believe that? It's like they don't even care about their customers. We finally just gave up and went with a different shipping company. Don't waste your time or money with Canpar.

Canpar is a pretty bad delivery service. I ordered a package and it took forever to arrive. When it finally did, it was damaged. I tried to call customer support to complain, but no one answered. I left a message and no one called me back. It's like they don't care about their customers at all. I wouldn't recommend using Canpar if you want your package to arrive on time and in good condition.