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ABC Cargo Customer Care Service

3
Complaints186
Pending9
Resolved5

ABC Cargo

7783 King Fahd Rd, Al Baghdadiyah Ash Sharqiyah District
Jeddah
Saudi Arabia - 22241

Customer Support Phone Numbers

+966 14 044 255(Customer Service) 22 13
+966 14 121 335(Customer Service) 7 3
+966 568 418 351(Farazdaq Street, Batha) 6 3
+966 506 387 871(Batha Comm. Center) 7 2
+966 114 081 252(Markaz Jamal, Batha) 6 2
+966 543 412 574(Nesto Hypermarket) 5 1
+966 535 067 709(Lulu Hypermarket, Muraba) 7 2
+966 533 640 672(Lulu Hypermarket, Batha) 6 1
+966 63 258 946(Vahidha Street, Buraidha) 7 1
+966 540 020 238(Dammam S1) 6 1
+966 556 469 499(Dammam S2) 3 1
+966 533 394 002(Khobar S1) 7 1
+966 506 202 334(Khobar S2) 4 1
+966 538 876 215(Jubail) 4 1
+966 537 329 925(Al Hassa) 5 1
+966 567 803 628(Rabigh) 4 1
+966 125 472 169(Makkah) 3 1
+966 173 227 576(Jizan) 3 2
+966 172 232 080(Khamis Mushait-S1) 3 1
+966 172 201 158(Khamis Mushait-S2) 4 1
+966 126 306 311(Jeddah) 4 5
+966 148 303 870(Madinah) 4 1
+966 532 025 054(Najran) 3 1
Dammam S1
King Saud Bin A. Azeez Road, 2 Nd Street, Al-Khaleej, Dammam
 
Dammam S2
14 Streets, Near Seiko Building, Dammam
 
 
Khobar S1
Near Lulu Hyper Market, Aziziya Road, Main Road-Khobar
 
 
 
Khobar S2
Al Nazawi Mall, Beside Jouhara Mall, Khobar
 
 
 
Jubail
 
King A.azeez Street, Near Taxi Stand, Street № 12

Al Hassa
Mahboob Building, King Street-Near, Hofuf taxi Stand, Dammam
 
Makkah
Shara Mansoor, Sitheen Street – Near Bridge
 
Jizan
 
Ameer Sulthan Road, Near Bank Enjaz, Ayyaroula, Near Girls Academy

 
 
Khamis Mushait-S1
Souk Al Khairiya, Near Abu Melha Travels, Al Balad
 
 
 
Khamis Mushait S2
Hail Al Durb, Souk Al India, Near Jeddah Restaurant

 
Madinah
 
Aziziya, Shara Al Imam Bhukari, Ummthabet Bint Jaber Street
 
 
 
Najran
Mafraq Khamis, Khalidiya
 
Plus

ABC Cargo Complaints & Reviews

ABC Cargo / 45 days finish till not at delver

Do
Jul 15, 2019

This is complaint about ABC cargo services what this company was giving to costumer service in Dubai.this country is very good in costumer services but because of this some company spoiling country images, I will request to Dubai police stop this type off company's form country.45 days ha...

ABC Cargo Services / my cargo 3 boxes don't receive yet

Sh
Jul 07, 2019

My 3 boxes with bill number ASH32392 was shipped from Sharjah to India Hyderabad, on 21st may 2019. Till now I don't receive the cargo, no proper response when called at Dubai headoffice. These many days passed and still no proper status when tracked on company page. Very poor and...

ABC Cargo / delivery delay

Fa
Jul 04, 2019

Dear team, I had asked for an air cargo from Sharjah, UAE to Kodungallur, Kerala on 16th June 2019. The service was prompt till the time my stuff was picked and I had paid the money.After that there was no call from your side and I had to follow up through whatsapp where there was no...

ABC Cargo / shipment number aq25182

Ro
Jul 03, 2019

We have booked a shipment on 20-06-2019 from your bur Dubai branch on contact number 0565395356 for Porbandar which is in Gujarat, India where a commitment of 15 days was been given to us. When I asked for the update the employees are just giving excuses that it is under clearance and they...

ABC Cargo / delivery

Sh
Jul 01, 2019

I have sent 2 boxes through your company on 15th of June. I was told that it will be delivered with 15 days to Bangalore. 15 days over and i called you head office in Deira. They are rude and proving me wrong by saying that its under custom clearance and its impossible to deliver before 25...

ABC Cargo / my worst experience in my life

Si
Jun 29, 2019

They ask for 10 days for delivery from UAE to Kerala I leave 10 days before my expectations Today is 20 th day, yesterday I received 4 box out of My 8 Nos and no one is responsible still Even I call from Kerala to UAE ( might I spend the more money for phone and I got really very disgusting...

ABC Cargo / "unethical behaviour"behaviour & all items got broken in the shipment.

Ha
Jun 23, 2019

Dear Sir / Madam, To The Legal Team: Kindly Note - Regarding the Shipment from UAE to India (Hyderabad) ABC Ship Cargo Number 1 : all the items sent from the UAE to India (Hyderabad) are broken, instead of Packing done by the ABC Cargo experts with an additional charges or separate packing...

ABC Cargo / not yet received my cargo

Sa
Jun 22, 2019

Hello, my tracking id is AMZ42621. It's been over 16 days I have sent cargo to India and still haven't received it. The tracking id doesn't gives proper details as to where my cargo has reached nor your website has any another branches in India to whom I can contact regarding it. Could you please...

ABC Cargo / complain about the cargo and service

Ma
Jun 21, 2019

We were supposed to get package 20days back still he have not received it yet. The response and service is really very bad. The cargo you have sent through Gati Pvt Ltd is bad because they didn't give us proper response and spoke to us very rude. And your cargo service has not taken any...

ABC Cargo / ash 32374

Si
Jun 18, 2019

My cargo nbr was ash 32374. I sent my cargo on 19th may 2019 to kerala. its received on 18th june morning only. They told me with in 15 days. But i recived after 28 and cargo box damaged. Some food items sperished. When opened the box, it smells disgusting nutella bottle fully broken...

ABC Cargo / didn't receive my courier yet

Ib
Jun 18, 2019

Sir/maam I have make a courier parcel on the 28may 2019 and it's been 21 days already and I didn't recieved my two boxes yet as per the courier man he said within 15 to 20 days I'll receive it but we didn't get any of the information or a call even about it and my...

ABC Cargo / shipment from sharjah to mumbai india - air cargo

Me
Jun 14, 2019

It is one of the worst services I have seen in cargo industry, I given my shipment before EID, which they promised to deliver withing 15 Days, however nothing happened, when I called them to check the status they lies each time, one day they said it is pending for customer clearance in...

ABC Cargo / damaged cargo and horrible customer service

Ma
May 23, 2019

After delaying my cargo to india by over 30 days and then damaging 80% of my goods, I logged in a complaint within 2 days of delivery... Its been 45 days and I haven't got any information on how i'm going to be compensated leave alone a response as to who is habdling the complaint... Now...

ABC Cargo / 162kg 6pcs sent through abc cargo

Sh
May 14, 2019

Sent 162kg shipment from Dubai to trivandrum by sea through abc cargo. Shipment sent on 14th March 2019. Abc team confirmed delivery within 35days today it is 62days and still they don't know when they can deliver the cargo to my address given. I have never come across such worst cargo...

[Resolved] ABC Cargo / scam

Cu
Apr 08, 2019

I have sent a sea cargo on 11.2.2019 . A man named Aziz promised me that the cargo will be delivered in 30 - 40 days . But till date i have not received my cargo. i requested them if its still in dubai warehouse please return it. If i call, they give me a standard answer " its in mumbai...

ABC Cargo / cargo not arrive on home

Ra
Apr 02, 2019

sir, I send two box material on my home by ABC Cargo llc. Al Fujairah. material sent date 6/02/2019. but at a time finished 2 month above. and my box or material not came on my home . I sent him mail and WhatsApp msg but his say to me (We appreciate that for giving an opportunity and...

ABC Cargo / air cargo service

Yo
Mar 25, 2019

Id sent my goods on 26.01.19 and today its 25.03.19 still no idea where my goods are. They keep giving the reason that its held in customs and say india is a corrupt country that's why the goods haven't reached. This person from abc named Aziz is a cheat and a crook. He forced me to use...

ABC Cargo / sea cargo

Ta
Mar 24, 2019

Worst customer service on earth. I sent few things actually a lot of things through sea cargo but it still haven't reached my place yet. A friend of mine also sent few things a year back and she never got her things back. When we call the company they don't even have a valid reason and...

ABC Cargo / air cargo delayed today 72 days complete but not delivery my cargo...?

Ku
Mar 08, 2019

I am abc cargo batha commercial center, Riyadh Saudi Arabia to send air cargo Riyadh to Delhi India ref .No. HWB : ABC 927399 Date : 26, Dec.2018 consignment no. BOM 92. Air cargo sending time your staff telling 30 to 40 days under 100% delivered cargo new Delhi but today 72 days complete...

ABC Cargo / delivery of cargo

Rh
Feb 26, 2019

Abd51219 I have sent 101 kg of cargo from dubai to pune on 23rd jan 2019. The company assured me that the delivery will happen within 15 to 20 days. I am still waiting for my boxes. It's been more than a month now. On calling the office the same reason is given that the goods are held at...

ABC Cargo / cargo courier

Ga
Feb 14, 2019

I think these kind of complaints are pretty normal for abc cargo. Here are some details on which I would like to know the answers. 1. Date of booking - 11/01/2019 2. Booking reference : ao20359 - booking taken as air cargo and charged accordingly 3. Booking reference: ao20358 - booking...

ABC Cargo / cargo services

Sh
Feb 12, 2019

I have sent the cargo on 17th of January 2019 and they promised me 20 working days but now they are telling different stories everyday. Sometime they tell me that It will be delivered within next 7 days and then next day they tell me it is still not cleared by the custome. Whenever I call...

[Resolved] ABC Cargo / cargo service

Dk
Jan 16, 2019

I send the cargo to mumbai through abc cargo crevice batha on 23/12/2018 and today is 18/01/2019 around one month ago but still don't get and when I call customer service they always say still in custom, other cargo deliver within 10 to 15 days in mumbai, I have requests to all people'...

ABC Cargo / shipment not delivered still cargo on 1/12/2018

As
Jan 15, 2019

I have send cargo from abc cargo from ishara rail branch they said within 30 days it will be delivered but still not delivered to my location I call them and they are informing since last 15 days that your cargo in mumbai still in custom... We send the items for specific occasion and if...

[Resolved] ABC Cargo / bur dubai office

Re
Jan 07, 2019

Hi, This is to bring to your notice that I have sent a cargo on 5th Dec 2018 and until now it is not delivered. when we call the customer care to track the status, no proper details given and everyday it been told us to call after two days and only then will be able to give the detail...

ABC Cargo / courier sent not delivered

Je
Dec 29, 2018

This is Jeetu, sent a courier from Sharjah to Bangalore on 30th Nov 2018, haven't received it yet... Also there is no proper response over call or massage. It was promised it would deliver with 15 days and now it's already a month and no proper tracking as well.. I have no clue as where my...

ABC Cargo / my luggage missing

Ri
Dec 26, 2018

If I would have the option to select the ratings definitely I would have given minus 0 for ABC Cargo . Shame on you . We relocated from UAE to chennai and we did cargo thrice .first cargo done on Aug 2018 luggage is missing and we got some other person name box .we have done so many email...

ABC Cargo / delay in delivery of my shipments.

Mi
Dec 18, 2018

Hi, My name is Mohammad irfan khan . I would like to bring it into your notice that I handed over some goods to your Bur duabai branch to get it delevered on 3 rd of November 2018. Goods has not yet been delevered and every day I call for follow up Your Bur dubai branch and they say tomorrow...

ABC Cargo / cargo not delivered

Mo
Dec 12, 2018

Never go for abc cargo first of all there tracking system is so pathetic they themselves dont know where your luggage is lying they will tell you different cities name and then they will say they are not getting clearance in india i booked my cargo from rak 3 boxes no ark-9531 on 10 november and...

ABC Cargo / box missing

Na
Nov 27, 2018

On may 15 we have couriered are 3 boxes from Jeddah arbaen street ksa to Mumbai central.but we only got 2 boxes out of 3 till know we have complained so many times in Jeddah sharfiyah office also and in Mumbai delivery boy too. But no response from they last told us that your box has been...

ABC Cargo / cargo not yet delivered

Si
Nov 02, 2018

My name is mohammad sibghatullah, invoic number HWB357900, I sent cargo on dated 03 september from saudi arabia . They speak your sipment will be deivered within 20 days, but now it has completed over 2month not yet reached in home .many time i called in his office they are saying diffrent...

ABC Cargo / delivery of parcel

Mo
Oct 13, 2018

my name is mizra mohammad from rajastan.i send cargo to my home at rajastan from your riyadh abc .it near about 200 kg .(my bill number is 357894, van).it contains electronics and electrical items for my new house inauguration.it will arrived at my home with in 25 days, before your...

ABC Cargo / delivery of parcel

Mi
Oct 13, 2018

my name is mizra mohammed from rajastan.i send a cargo from riyadh abc to my home at rajastan on 12/9/2018. near about 200 kg.( bill number is 357894, van )my parcel include the electrical and electronics items for my new home function.it delivered with in 25 days, before your promising...

ABC Cargo / cargo

Fa
Oct 13, 2018

i have send a 100 kg items send to India at utterpradesh on 5th September 2018 from your jeddah office. they assured me that it will take only 15 days.but it will take 20 days.bill number is aj 158110(fahad).my cargo contain five carton, full of chocolate, badam, milk powder and my...

[Resolved] ABC Cargo / fraud

Ka
Oct 03, 2018

ABC Cargo is fraud. They steal the item and sell it. Thats the reason, cargo does not reach its destination. The name of ABC cargo should be ABC fraud. The company should be banned from UAE, they are uselless and fraud company always same lies even after 50 days I have sent 40 Kg cargo in...

ABC Cargo / complaint about bribe, mannerisms and delay due to non availability of door to door services.

Ar
Sep 28, 2018

Dear Management Team, I would like to inform you that on 7th of September 2018 I sent 2 boxes of Air cargo (R K - 8650) from Ras Al Khaimah (UAE) to india. On 26th of September 2018 the delivery boy name Sanjay Sharma (9058358033) contacted to concern person at receiving end, denied to deliver...

ABC Cargo & Courier LLC / delivery not happening

Sh
Sep 15, 2018

I was promised by ABC cargo representative while picked up the cargo on 31st August 2018 that my items will be going by first week of Septmber where they had a container moving out but later after serveral phone calls and follow up, it was informed to me that my shipment was not gone on...

ABC Cargo / late delivery service

Am
Sep 11, 2018

I sended a cargo from riyadh to New delhi on 4 august and it's 11 September (around 39 days) I don't have any idea about my cargo. Where is it???. As ABC cargo claims that they will take maximum 20 days to deliver cargo . But after lots of effort I didn't get any clue about the status of my...

ABC Cargo / 25kg box of dates

Sa
Sep 10, 2018

I forwarded my stuff on 26/8/2018 after an assurance of company manager that my parcel will be delivered within 8 Days. Today is 10/9/2018. 15 days are gone i haven't got my delivery if my dates will rotten who is responsible for this cause, is this cargo company's service. How can a...

ABC Cargo / delivery time

Sh
Aug 04, 2018

my name is noor alam, forwaded a ship cargo from riyadh office on 20/5/2018 to my homes at lucknow in utterpradesh.near about 450 kg .10 box, tv.firdge, furniture and other homes appliance.bill number is a261225, they are promising two months.but my parcel reached my homes on 5/7/2018.it...