Menu
Register
Write a review File a complaint
LabCorp

LabCorp review: Wrong Billing

M
Author of the review
8:40 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I visited Village Medical located at 20675 Farm to Market 1093, A, Richmond, TX 77407 (phone number [protected]) for my annual wellness visit on March 10, 2023. I have had my health insurance with BlueCross BlueShield since 2010 and my annual wellness visit has always been covered by my insurance. I was surprised to receive a bill of $406.20 from LabCorp for the routine tests conducted during this visit. I called BlueCross BlueShield on the matter, and they explained that a wrong code was entered by the LabCorp when they submitted the bill, and it was not entered as test from a Wellness visit. I contacted LabCorp to relay the response from my health insurance company, that they should resend it with the correct code. They referred me back to Village Medical and said that the information they have was from the clinic. I contacted Village Medical billing, and they told me that their records show I do not owe anything, but then I informed them about the $406.20 bill from LabCorp and why BlueCross BlueShield did not cover the cost of my annual wellness check. While I was there, they sent a message to LabCorp on the matter to fix the issue. However, I kept getting the same bill from LabCorp and we have gone through this process repeatedly and they keep sending me this bill. I just got a notification that the bill has been sent to collection.

Desired outcome: LabCorp should withdraw the bill sent to collections; this is ridiculous. They have refused to do their due diligence and kept sending me this false bill.They should stop this nonsense.

More LabCorp reviews & complaints

LabCorp - rude 49
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LabCorp - fraudulent billing 5
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LabCorp - credit card charge required for guaranteed services 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LabCorp - billing/insurance 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
LabCorp - bad experience
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment
  1. LabCorp Contacts

  2. LabCorp phone numbers
    +1 (800) 845-6167
    +1 (800) 845-6167
    Click up if you have successfully reached LabCorp by calling +1 (800) 845-6167 phone number 0 0 users reported that they have successfully reached LabCorp by calling +1 (800) 845-6167 phone number Click down if you have unsuccessfully reached LabCorp by calling +1 (800) 845-6167 phone number 0 0 users reported that they have UNsuccessfully reached LabCorp by calling +1 (800) 845-6167 phone number
    +1 (336) 436-7104
    +1 (336) 436-7104
    Click up if you have successfully reached LabCorp by calling +1 (336) 436-7104 phone number 1 1 users reported that they have successfully reached LabCorp by calling +1 (336) 436-7104 phone number Click down if you have unsuccessfully reached LabCorp by calling +1 (336) 436-7104 phone number 0 0 users reported that they have UNsuccessfully reached LabCorp by calling +1 (336) 436-7104 phone number
    100%
    Confidence score
    Sales Representative
    +1 (630) 390-9399
    +1 (630) 390-9399
    Click up if you have successfully reached LabCorp by calling +1 (630) 390-9399 phone number 0 0 users reported that they have successfully reached LabCorp by calling +1 (630) 390-9399 phone number Click down if you have unsuccessfully reached LabCorp by calling +1 (630) 390-9399 phone number 0 0 users reported that they have UNsuccessfully reached LabCorp by calling +1 (630) 390-9399 phone number
    Regional Manager
    More phone numbers
  3. LabCorp emails
  4. LabCorp address
    1250 Chapel Hill Rd., Burlington, South Carolina, 27215, United States
  5. LabCorp social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 14, 2024