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CB Furniture Stores La-Z-Boy Complaints #242-261
La-Z-Boy

La-Z-Boy review: Recliners broke several times repairs didn't last

T
Author of the review
11:22 am UTC

I just had Comfort Care/ Lazy Boy come 2 blocks and charge me $90. to give me an estimate of at least $290. to repair my chair but, parts are covered ? I feel I was just scammed, I understand a trip fee but that is just ridiculous ! I feel that this estimate was purposely high so I would turn it down and he could pocket $90. for doing nothing but driving 2 blocks . I WAS a lifetime Lazy Boy purchaser but, never again ! This company is NOT what it used to be !

These chairs are approximately 7 yrs old but they broke within 6 months or so and have required several repairs in this time span, granted they weren't top tier but, they should have been replaced after the first problem imo.

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