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Elgin Furniture Customer Service Phone, Email, Contacts

Elgin Furniture
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Elgin Furniture Reviews 7

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Elgin Furniture Few months back, I was so mad at Elgin furniture store service

Few months back, I was so mad at Elgin furniture store service. Elgin delivery guys brought a broken glass dresser to my crib, the same one I saw in their store. The delivery dudes took the dresser back to the store on the same day. I called Elgin furniture and told the boss what can be done to swap the dresser. The boss said they would get in touch with the company but nothing ever happened. The boss said, "I'll give you off 300 bucks," then he said, "Ok, I'll give you off 600 bucks off your bill." The dresser was worth 1000 bucks, which one of his sales reps said. I told the store boss I'll never buy furniture from Elgin department store.

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Elgin Furniture Complaints 6

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Elgin Furniture Elgin furnitur is on my credit report sayin I owe them money, but I don't

Elgin furnitur is on my credit report sayin I owe them money, but I don't. I never missed a payment or was late. It's not fair that they're messin up my credit score like this.

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Elgin Furniture I called them up when we went on quarantine and talked to one of their workers

I called them up when we went on quarantine and talked to one of their workers. I told them I lost my job because of covid. They said they would change my payments to the end of the lease and not put anything bad on my credit report. But now there is something bad on my credit report and they added a lot of interest to my account. When I told the rep about it, they hung up on me.

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Elgin Furniture I talked to the boss dude last month and he said if I paid a little bit each month for my two late payments, there wouldn't be no late fee

I talked to the boss dude last month and he said if I paid a little bit each month for my two late payments, there wouldn't be no late fee. But when I called today, there was a $45 late fee on my account. When I talked to the boss dude again, he said he was gonna charge me the late fee and he wasn't gonna take it off. I did what he said and made the payments, but then he didn't wanna take my payment 'cause I argued with him about what he promised me.

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Is Elgin Furniture Legit?

Elgin Furniture earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Elgin Furniture to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Elgin Furniture is known for their high standards and safety. If you're thinking about dealing with Elgin Furniture, it's wise to check how they handle complaints.

We found clear and detailed contact information for Elgin Furniture. The company provides a physical address, phone number, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Elgin Furniture has claimed the domain name for elginfurniture.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.

Elginfurniture.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

However ComplaintsBoard has detected that:

  • While Elgin Furniture has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • Elgin Furniture protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • The website belonging to Elgin Furniture has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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Elgin Furniture So, like, my neighbors got some furniture from Elgin's on October 9th and the delivery dude hit some wires with the truck

So, like, my neighbors got some furniture from Elgin's on October 9th and the delivery dude hit some wires with the truck. It messed up the wires for the *** and *** Company and also the electrical riser on my house. It cost me $1700 to fix it! The cops and fire department came and made a report, but Elgin's ain't answering my calls to fix it. Not cool, man.

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Elgin Furniture I bought sum furniture from Elgin Furniture 6 months ago and they said I could get 6 months interest free but they didn't tell me that it would

I bought sum furniture from Elgin Furniture 6 months ago and they said I could get 6 months interest free but they didn't tell me that it would add $433 to my bill. I didn't know about this until I got my bill and now I can't pay it off that fast. I talked to the bank and the company and I need help. I feel like I got scammed by a company that me and my family have been buying from for a long time. Thanks.

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Elgin Furniture I'm really bummed about Elgin Furniture's collection practices

I'm really bummed about Elgin Furniture's collection practices. I bought something from them about 16 years ago, but then I had a big event happen and I was in the hospital for months and then rehab for another 2 years. I didn't realize that I still owed them a little bit of money, so I just went on with my life. But then I got a notice at work that they were going to take some of my paycheck. I didn't know about it because they were sending letters to an old address that I hadn't lived at for 10 years. When I called to try to pay what I owed, they told me I had to pay almost 3 times the amount! The "big boss" guy basically said he didn't care about my situation and they weren't going to change anything. I just wanted to pay what I owed, but this guy was so mean and didn't care at all. It's really gross.

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About Elgin Furniture

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Elgin Furniture is a well-established furniture retailer that has been serving the Cleveland, Ohio area for over 70 years. They offer a wide range of furniture options for every room in the house, including living room, dining room, bedroom, and home office furniture. Their selection includes everything from traditional to contemporary styles, ensuring that there is something for everyone.

One of the things that sets Elgin Furniture apart from other furniture retailers is their commitment to quality. They only sell furniture from reputable manufacturers who use high-quality materials and construction methods. This means that customers can trust that the furniture they purchase from Elgin Furniture will be durable and long-lasting.

In addition to their commitment to quality, Elgin Furniture also offers exceptional customer service. Their knowledgeable and friendly staff are always available to answer questions and help customers find the perfect furniture for their home. They also offer delivery and set-up services, making the furniture buying process as easy and stress-free as possible.

Another great thing about Elgin Furniture is their affordable prices. They offer competitive pricing on all of their furniture, making it possible for customers to furnish their homes without breaking the bank. They also offer financing options for those who need it, making it even easier to get the furniture they need.

Overall, Elgin Furniture is a fantastic option for anyone in the Cleveland area who is looking for high-quality furniture at affordable prices. With their wide selection, commitment to quality, exceptional customer service, and affordable prices, it's no wonder they have been a trusted name in furniture for over 70 years.

Overview of Elgin Furniture complaint handling

Elgin Furniture reviews first appeared on Complaints Board on Jun 7, 2023. The latest review Few months back, I was so mad at Elgin furniture store service was posted on Jun 18, 2023. Elgin Furniture has an average consumer rating of 1 stars from 7 reviews. Elgin Furniture has resolved 0 complaints.
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  1. Elgin Furniture Contacts

  2. Elgin Furniture phone numbers
    +1 (216) 441-4500
    +1 (216) 441-4500
    Click up if you have successfully reached Elgin Furniture by calling +1 (216) 441-4500 phone number 0 0 users reported that they have successfully reached Elgin Furniture by calling +1 (216) 441-4500 phone number Click down if you have unsuccessfully reached Elgin Furniture by calling +1 (216) 441-4500 phone number 0 0 users reported that they have UNsuccessfully reached Elgin Furniture by calling +1 (216) 441-4500 phone number
  3. Elgin Furniture emails
  4. Elgin Furniture address
    26400 Lakeland Blvd., Euclid, Ohio, 44132-2642, United States
  5. Elgin Furniture social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Elgin Furniture Category
Elgin Furniture is ranked 296 among 370 companies in the Furniture Stores category

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