Menu
Write a review
File a complaint
Kroger

Kroger review: Incorrect filling of prescription

S
Author of the review
1:11 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I am a diabetic and have been prescribed 44 units of Tresiba every day. I have Escript insurance which provides for a 30 day supply. The last two times I had the prescription filled at store [protected] they tried to give me one flex pen and told me the Governor was limiting insulin so there wouldn't be a shortage (they ended up giving me two). The next time they told me their "supplier" told them to give me two pens. I complained that my insurance paid for 30 days. My husband picked up ONE pen yesterday (6/23/20)

ONE 200 unit pen allows me to take insulin for 4.5 DAYS. What do I need to do to have my prescription filled CORRECTLY?

0 comments
Add a comment

More Kroger reviews & complaints

Kroger - return policy 26
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Kroger - fired unjustly 22
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Kroger - employee complaint 43
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Kroger reviews and complaints
  1. Kroger Contacts

  2. Kroger phone numbers
    Click up if you have successfully reached Kroger by calling +1 (866) 221-4141 phone number 0 0 users reported that they have successfully reached Kroger by calling +1 (866) 221-4141 phone number Click down if you have unsuccessfully reached Kroger by calling +1 (866) 221-4141 phone number 0 0 users reported that they have UNsuccessfully reached Kroger by calling +1 (866) 221-4141 phone number
    Call Center
    Click up if you have successfully reached Kroger by calling +1 (513) 762-4000 phone number 0 0 users reported that they have successfully reached Kroger by calling +1 (513) 762-4000 phone number Click down if you have unsuccessfully reached Kroger by calling +1 (513) 762-4000 phone number 0 0 users reported that they have UNsuccessfully reached Kroger by calling +1 (513) 762-4000 phone number
    Corporate Switchboard
    Click up if you have successfully reached Kroger by calling 8005764377 phone number 0 0 users reported that they have successfully reached Kroger by calling 8005764377 phone number Click down if you have unsuccessfully reached Kroger by calling 8005764377 phone number 0 0 users reported that they have UNsuccessfully reached Kroger by calling 8005764377 phone number
    More phone numbers
  3. Kroger emails
  4. Kroger address
    The Kroger Co., Customer Relations, 1014 Vine Street, Cincinnati, Georgia, 45202-1100, United States
  5. Kroger social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 27, 2026
  7. View all Kroger contacts