The complaint has been investigated and
resolved to the customer's satisfactionResolved Kroger — fired unjustly
resolved to the customer's satisfaction
In December 2008 days before the Christmas holiday I was called up to the office in my place of employment, the manager Ms Yolanda Coleman and an investigator she had brought in proceeded to inform me that I was being Suspended for "Stealing Kroger Time" several days earlier.I asked what she was talking about and she and the investigator told me that I had taken an additional break from which I hadnt punched the time clock for.I told Ms Coleman this was an obvious mistake and that I didnt remember taking any addictional break and if I had it was unintentional .I requested that she deduct the alleged time from my weekly hours to make up for the alleged extra break.Ms Coleman declined to do so and I was sent away on suspention.After being on suspention through the christmas holiday and well into the new year I was finally called by Kroger to come in for a meeting regarding my suspension.When I got there a lady from HR (Human Resources) was there as well as a the 'so called' Union representative as well as Ms Coleman.The lady from HR interrogated me for some time asking repeatedly why I had taken this alleged extra break and why hadnt I punched the time clock.I told this person as well as the Union rep. and Ms Coleman I didnt remember taking this alleged extra break and that I was sorry if I had done so, could they just take the alleged extra break out of that weeks pay, just like I had told them months before when they had placed me on suspention.They said that they were going to discuss it and for me to wait down stairs outside the office.A few minutes later the Union Rep. came down from the office and told me that either they would fire me or I could sign a letter of resignation and they wouldnt contest any Unemployment request, allso they would allow me my one week paid vaction check due me anyways because I had worked there for a over a year with Full time status .Feeling hopeless I figured I must take the lesser of the two evils and sign the letter of resignation that they had writen for me.( I wish I hadnt done that but the Union Rep. told me this was the best thing for me to do and that I should just start looking for another job rather than seeking Unemployment )Now this is really screwed up cause Krogers policy states that first an employee is given a verbal warning for such an offence then you are writen up (so the violation is on paper) next I beleave that they give the employee like a week suspention next offence is another longer suspention like thirty days etc etc .Knowing this than why did they skip over any and all correct company procedures and go straight for the kill?Kroger lied, they did contest my unemployment which I ended up eventually getting months later anyways but the amount I receive is sure small and I struggle day to day especially with Our going into this economic recession .I feel I was wronged by Kroger and by Ms Coleman and the Detective, allso the Union Rep. and by the HR lady.What gives?