The complaint has been investigated and
resolved to the customer's satisfactionResolved Kohl's — mail-in rebate
resolved to the customer's satisfaction
I have not shopped at Kohl's since late 2008. I bought some presents including kitchen knives which were on sale by way of a mail-in rebate. The checkout clerk gave me the required mail-in rebate request form. Within the narrow time window I submitted the request form, original UPC code, and original cash register receipt. My rebate never arrived. I called. Three times. Despite promises no call was ever returned, much less the rebate received. There are many other department stores. I will not return to Kohl's.