Kohls — corporate refund
On Jan 01, 2011, I returned 2 set Phillips tooth brush that I received as gift for Christmas which were about $300, I didn’t have the gift receipt so Kohls reduce the price and give me back the receipt of proof of return, and they told me that I will receive the store credit card about 7 or 10 business days. Hear nothing from Kohls after 2 weeks. I try to call the corporate refund office. Twice a day, 30 or 45 min each call, no one answer the phone. I went back and ask the customer service cashier which I returned the merchandise. They told me try to make some call. I told her that I try hard but no one pick up the phone. I asked to get back the merchandise I returned. You know what, they said they don’t have it, and they won’t return back. What is this????? They Literally stole my staffs and they won’t even give back the store credit. OK! Kohls, if you don’t want to get back the merchandise without receipt, just refused the return in first place, don’t play like that. Give the promise and then ignored it.