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KFC review: product and service

P
Author of the review
7:44 pm UTC

First of all I would like the district manager to call me please. Richard taylor [protected]
I went this location about a month ago for (4) $5 pot pie fill up box meals. They were old and when I called the store they said"you should have come in earlier when they were fresh. I couldn't believe what she said. I left my name and number but the manager never called. I went there again today and I called and asked if they could cook 4 pot pies and the girl that answered the phone said"we don't take call in orders"so I took a chance and went up and ordered 4 $5 fill up boxes. I asked if they were fresh and she said"I think so"
I got home and started to hand them out to the family and I noticed they we very dark and soggy on the crust. I then called the store to return them at 6:17pm and the girl said"theyain't cooking no more pot pies.
So once again I was taken by my local kfc. As I checked the pot pies one had no meat at all except a piece of dark meat about 1/2 long.
Another pot pie has 3 very sharp bones about a 1/4 inch long.
The other two were very old as the cream sauce was almost dried up.
I have always been a kfc customer since 1976. I can not understand why a quality fresh pot pie can not be gotten. Nobody has a pot pie as good as kfc.
Maybe no really cares. I understand this location is a franchise but that should not matter. I would love to talk to the district manager.
Sorry for the long message but I am passionate about your pot pies.
Sincerely
R taylor

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