KFC review: theft of customers' money ( 1 comment)

July 05, 2013, 8:17PM ET: I was overcharged sales tax by the KFC restaurant in Rome, Georgia.
July 06, 2013: I discovered the overcharge and tried to report it to KFC via www.opinionport.com/talktokfc/kfc_welcome_eng.asp, but the site did not allow me to "talktokfc."
July 06, 2013: I reported to www.kfc.com/about/feedback.asp, "You overcharged me 1% on sales tax. I want you to refund your overcharge." I included my first and last names, addresses, and a telephone number where I could be reached.
July 10, 2013, 11:13AM: I reported to www.kfc.com/about/feedback.asp, "I received a telephone call from someone at [protected] 7/10/2013 10:57AM, but her nasal speech was mostly undecipherable. Please acknowledge your receipt of this feedback by e-mail, and mail me a refund check of your overcharge." I included my first and last names, addresses, and a telephone number where I could be reached.
August 2, 2013: I reported to www.kfc.com/about/feedback.asp, "My ticket #3143 indicates you overcharged me in sales tax. Please mail my refund to me." I included my first and last names, addresses, and a telephone number where I could be reached.
August 20, 2013: I reported KFC’s theft to the Better Business Bureau, having not received a refund.
September 24, 2013: I received a complaint activity report from the BBB in case # 28779 (https://chattanooga.app.bbb.org/complaint/view/28779/c/87vj4a):
“Location Involved: KFC Restaurant in Rome, Georgia USA
Consumer's Original Complaint :
July 05, 2013, 8:17PM ET: I was overcharged sales tax by the KFC restaurant in Rome, Georgia.July 06, 2013: I discovered the overcharge and tried to report it to KFC via www.opinionport.com/talktokfc/kfc_welcome_eng.asp, but the site did not allow me to "talktokfc."July 06, 2013: I reported to www.kfc.com/about/feedback.asp, "You overcharged me 1% on sales tax. I want you to refund your overcharge." I included my first and last names, addresses, and a telephone number where I could be reached.July 10, 2013, 11:13AM: I reported to www.kfc.com/about/feedback.asp, "I received a telephone call from someone at [protected] 7/10/2013 10:57AM, but her nasal speech was mostly undecipherable. Please acknowledge your receipt of this feedback by e-mail, and mail me a refund check of your overcharge." I included my first and last names, addresses, and a telephone number where I could be reached.August 2, 2013: I reported to www.kfc.com/about/feedback.asp, "My ticket #3143 indicates you overcharged me in sales tax. Please mail my refund to me." I included my first and last names, addresses, and a telephone number where I could be reached.August 20, 2013: I reported KFCs theft to the BBB, having not received a refund.
Product_Or_Service: food
Order_Number: Ticket #3143.
Account_Number: n/a
Consumer's Desired Resolution:
DesiredSettlementID: Refund
My desired settlement would be a refund of my money stolen by the KFC restaurant in Rome, Georgia, July 05, 2013, 8:17PM, and an explanation as to why I have not received it after I have notified KFC three times since then.
BBB Processing
08/20/2013 web BBB Complaint Received by BBB
08/22/2013 NLS BBB Complaint Validated by BBB Operator
08/22/2013 Otto EMAIL Send acknowledgement to Consumer
08/22/2013 Otto MAIL Inform Business of the Complaint
09/05/2013 NLS BBB No response to first notice to business
09/05/2013 Otto EMAIL Consumer - Have You Heard From the Company
09/05/2013 Otto MAIL Resend Complaint to Business
09/23/2013 OttO BBB No Response received from Business on 2nd Notice
09/23/2013 NLS EMAIL Send notice of NO RESPONSE to Consumer
09/23/2013 Otto MAIL Send notice of NO RESPONSE to Business
09/23/2013 Otto BBB Case Closed - NO RESPONSE”
September 28, 2013: I am reporting KFC’s theft to http://www.complaintsboard.com.
Until I am made whole I shall report KFC’s theft to Websites, various media, and governmental authorities. As I am considering a class action, if you are similarly situated and want to participate, please e-mail me at [protected]@mail.com.