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KFC review: I am still waiting for a response to the complaint that I filed. I spent quite a bit that night and if you prefer I go to the bbb I can do that.

S
Author of the review
2:10 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Greetings,

I'm contacting you on a case that I filed on 9/25/19 at store j718191 ticket 3782 at 501pm. 

I have yet heard anything about this case and I must say I'm a little disappointed in such a large company to no respond.

You should have this complaint on file of my visit that I spent $57.10 and ordered 3 breasts to replace some of the dark meat and was charged for but didnt get (3 of my family member did not get to any chicken that night). Then on my 3 large sizes of mashed potatoes there was no gravy...didnt think you had to ask for gravy. I live 35 miles from this foley store so I called and spoke to the asm joshua who was the person who took my order and told me he was helping from another location but he would take my name and number and let the gm know of me and the issue. He informed me that my order would be replaced or refunded so imagine my surprise when I showed up at the store on the 27th and spoke to the gm she called her boss and he said to replace the 3 breasts I didnt get.

I would love to hear from you so that we can settle this in some way. 

You may contact me at [protected]@gmail.com due to phone not working correctly. 

Thank you,  

Jacky Pittman 

On Mon, Oct 7, 2019, 8:32 AM Jacky Pittman wrote:

Greetings,

I'm contacting you on a case that I filed on 9/25/19 at store j718191 ticket 3782 at 501pm. 

I have yet heard anything about this case and I must say I'm a little disappointed in such a large company to no respond.

You should have this complaint on file of my visit that I spent $57.10 and ordered 3 breasts to replace some of the dark meat and was charged for but didnt get (3 of my family member did not get to any chicken that night). Then on my 3 large sizes of mashed potatoes there was no gravy...didnt think you had to ask for gravy. I live 35 miles from this foley store so I called and spoke to the asm joshua who was the person who took my order and told me he was helping from another location but he would take my name and number and let the gm know of me and the issue. He informed me that my order would be replaced or refunded so imagine my surprise when I showed up at the store on the 27th and spoke to the gm she called her boss and he said to replace the 3 breasts I didnt get.

I would love to hear from you so that we can settle this in some way. 

You may contact me at [protected]@gmail.com due to phone not working correctly. 

Thank you,  

Jacky Pittman 

---------- Forwarded message ---------
From: Jacky Pittman 
Date: Mon, Oct 7, 2019, 8:32 AM
Subject: Case sylhg
To:

Greetings,

I'm contacting you on a case that I filed on 9/25/19 at store j718191 ticket 3782 at 501pm. 

I have yet heard anything about this case and I must say I'm a little disappointed in such a large company to no respond.

You should have this complaint on file of my visit that I spent $57.10 and ordered 3 breasts to replace some of the dark meat and was charged for but didnt get (3 of my family member did not get to any chicken that night). Then on my 3 large sizes of mashed potatoes there was no gravy...didnt think you had to ask for gravy. I live 35 miles from this foley store so I called and spoke to the asm joshua who was the person who took my order and told me he was helping from another location but he would take my name and number and let the gm know of me and the issue. He informed me that my order would be replaced or refunded so imagine my surprise when I showed up at the store on the 27th and spoke to the gm she called her boss and he said to replace the 3 breasts I didnt get.

I would love to hear from you so that we can settle this in some way. 

You may contact me at [protected]@gmail.com due to phone not working correctly. 

Thank you,  

Jacky Pittman 

---------- Forwarded message ---------
From: Jacky Pittman 
Date: Mon, Oct 7, 2019, 8:32 AM
Subject: Case sylhg
To:

Greetings,

I'm contacting you on a case that I filed on 9/25/19 at store j718191 ticket 3782 at 501pm. 

I have yet heard anything about this case and I must say I'm a little disappointed in such a large company to no respond.

You should have this complaint on file of my visit that I spent $57.10 and ordered 3 breasts to replace some of the dark meat and was charged for but didnt get (3 of my family member did not get to any chicken that night). Then on my 3 large sizes of mashed potatoes there was no gravy...didnt think you had to ask for gravy. I live 35 miles from this foley store so I called and spoke to the asm joshua who was the person who took my order and told me he was helping from another location but he would take my name and number and let the gm know of me and the issue. He informed me that my order would be replaced or refunded so imagine my surprise when I showed up at the store on the 27th and spoke to the gm she called her boss and he said to replace the 3 breasts I didnt get.

I would love to hear from you so that we can settle this in some way. 

You may contact me at [protected]@gmail.com due to phone not working correctly. 

Thank you,  

Jacky Pittman 

---------- Forwarded message ---------
From: Jacky Pittman 
Date: Mon, Oct 7, 2019, 8:32 AM
Subject: Case sylhg
To:

Greetings,

I'm contacting you on a case that I filed on 9/25/19 at store j718191 ticket 3782 at 501pm. 

I have yet heard anything about this case and I must say I'm a little disappointed in such a large company to no respond.

You should have this complaint on file of my visit that I spent $57.10 and ordered 3 breasts to replace some of the dark meat and was charged for but didnt get (3 of my family member did not get to any chicken that night). Then on my 3 large sizes of mashed potatoes there was no gravy...didnt think you had to ask for gravy. I live 35 miles from this foley store so I called and spoke to the asm joshua who was the person who took my order and told me he was helping from another location but he would take my name and number and let the gm know of me and the issue. He informed me that my order would be replaced or refunded so imagine my surprise when I showed up at the store on the 27th and spoke to the gm she called her boss and he said to replace the 3 breasts I didnt get.

I would love to hear from you so that we can settle this in some way. 

You may contact me at [protected]@gmail.com due to phone not working correctly. 

Thank you,  

Jacky Pittman 

---------- Forwarded message ---------
From: Jacky Pittman 
Date: Mon, Oct 7, 2019, 8:32 AM
Subject: Case sylhg
To:

Greetings,

I'm contacting you on a case that I filed on 9/25/19 at store j718191 ticket 3782 at 501pm. 

I have yet heard anything about this case and I must say I'm a little disappointed in such a large company to no respond.

You should have this complaint on file of my visit that I spent $57.10 and ordered 3 breasts to replace some of the dark meat and was charged for but didnt get (3 of my family member did not get to any chicken that night). Then on my 3 large sizes of mashed potatoes there was no gravy...didnt think you had to ask for gravy. I live 35 miles from this foley store so I called and spoke to the asm joshua who was the person who took my order and told me he was helping from another location but he would take my name and number and let the gm know of me and the issue. He informed me that my order would be replaced or refunded so imagine my surprise when I showed up at the store on the 27th and spoke to the gm she called her boss and he said to replace the 3 breasts I didnt get.

I would love to hear from you so that we can settle this in some way. 

You may contact me at [protected]@gmail.com due to phone not working correctly. 

Thank you,  

Jacky Pittman 

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