United States - 40213
I hardly eat kfc because of the terrible service and they are constantly forgetting things (Benoni branch). But on Saturday was the worst this time they didn't forget the chips they forgot to put the chicken on the burger, how stupid can you be? And if i happened to take the burger back i would have had to stand in a que for a further 30minutes only to have my burger spat on just because i complained. It's not worth it and i will NEVER eat kfc again.
I have just had the new smokey cheese twister and it was the most terrible thing i could have decided on for lunch. The twister it self is quite delicious but gosh the wrap is so dry and the filling barely had any sauce on it. I had to choke the twister down and then only ate half of it because i couldn't chew anymore it was just TOO dry. Could more sauce be added and could you maybe "butter" the wrap with some of the sauce, like a pizza base that gets some tomato sauce spread on it! Very, very dry, was not good at all the chicken was tasty though but a bit too crispy as well, maybe you could do the twister over and get it just right so that it appeals to people.
The KFC at 3430 University BLVD. Jacksonville Fla.makes a habit of shorting the orders it serves to people in the drive through line. Either they are just plain stupid and cannot count,or they are cheating the customers for their own gain.This problem has been reported to their supervisors and owner.But the problem still exists.
The KFC in Wentzville, MO is disgusting. It smells like a toilet when you walk in the door, tables and floor filthy, counter unwashed, dirty used trays piled high, Team Members with faded, dirty, dishevelled uniforms, and attendants who can barely string a coherent sentence together. I can't eat there anymore after a year of watching the place go downhill.
I noticed a normal American family siting down for dinner. It was very troubling to me that a mom and her...
I've just bought 2 "streetwise 2" meals and the service that i received was disgusting to say...
My family and I ate lunch at this restaurant today and I had to swipe a LIVE roach off the dirty table so we could sit down. I was already disgusted but my family insisted we go ahead and try to eat. As we were eating, I looked behind my daughter who was sitting across from me and noticed in the corner behind the booth seat, was a large spider with several eggs ready to hatch! There was food on the walls, some of the tables were broken and falling over, the floor was filthy and most of the tables hadn't been wiped down. The food was awful too. The chicken tasted as if it had been sitting under a heat lamp for a week and the biscuits were like rocks! The customer service was terrible as well! The person at the register was extremely rude and when my husband went to the counter to ask for more honey mustard sauce, the employees just looked at him and walked away. They never even asked if he needed anything. I will never go to this restaurant again and I am telling everyone I know to stay away from there!
I wish I could say, the other day, but the problem is the KFC in Harrismith is pathetic, not just once, but always. I love KFC and for to many times have I visited the KFC brach here in Harrismith with the hope that maybe this time it will be better, but it just never is, that is the reason that I have finaly decided to complain and hope that something gets done about it.
I have been there a few times when it happens that the customer before me gets what he or she is ordering, no problems, but when I step up to the counter and order the exact same thing as the customer before me, they are out of stock or the machine is broken or what ever excuse they can come up with. At first I thought it might be me, maybe they have something against me, but then I heard similar complaints from other people.
Then I went in the other night to get the colonel special, sorry they told me, but they do not have the colonel burger bunns and are using the regular small bunns, the best part was I had to pay the colonel burger price. Their excuse, it was month end. Well I'm sorry, if it was a case where they are a new business and have not experienced a month end yet, I would understand, but they have been here for longer than what I have been here.
Now I have worked at a different franchise, but one thing I now about a franchise is that the standard of all the branches have to be kept at the same level, for one bad branch will give a bad name to the rest of the branches. Therefore they usually send out inspectors to make sure that standards are kept up to expectations. i don't know if the inspector just does not come out to Harrismith or if the KFC standard has dropped so low that they just don't care.
I truly hope someone will come out here and come and fix this problem, as I say, it is not just me, there is alot of unsatisfied customers here, they simply have decided to take their business elsewhere, I hope someone can come and keep my business, even if it is just an ice cream, at the end of the day, it is still a sale.
My husband and I have worked hard at our jobs.He went to pick up two chicken strip dinners.You could not eat them.The chicken was hard- cold - dry.We refuse to go back there.He said there was a bunch of kids working in there- playing and loud. This is the Kentucky Fried Chicken on Entrance Rd. in Leesville Louisiana. They could take a few lessons from Popeyes.
my husband & i went to KFC which is located on park blvd & 66th st n-the shift manager (jessica) was very rude and downing the store, which she stated more than once she was visiting. she was telling the customers how bad the store was and how the manager of the store had walked out because the employees, who are young would not follow instructions and how the store employees would use the cook food that was made the day before and serve to the customers the next day. i love KFC because it is the only BUFFET in the area, however because of this experience my husband & i will not go again because of this. i suggest that someone look in to this because alot of the customer who came that night (8/24/07) waited more than 15 minutes to get the food and the drive thru was closed, customers had to come inside, and also for the buffet customers they had no ice because the soda machine in the lobby was broke and customer had to go to the counter to ask for drinks and the employees were either on there cell phones or talking to one another about friends and what they were going to wear. THIS WAS THE WORSE EXPERIENCE i had from KFC.
About 3 months ago, I bought a Hawaian Twister meal at the KFC in Okavango, Brackenfell. When I got home and opened the chips, I found a bug in there. I went back to the branch and complained. The manager sais that he will send the chips for testing- after I explained to him that my aunt died of a liver disease due to a bug in her food- that is why I didnt take this very lightly at all. I took photos of the chips and I was told that Customer Services will phone me soon. After a week, I phoned Customer Services. The lady that answered said the complaint was never sent to them. She said that she is coincidentally the person that deals with the bug complaints and that she will get the chips tested (after a week- what is the chance that the branch still has the chips???!!). I also asked her how many bug complaints they get seeing that they have people assigned to that specifically!! They send me a voucher in the post for R60. Do they seriously think I will ever eat their insect infected food again??!!! If I get ill because of the chips, is that the price they think my life is worth??!! I see that as bribery, I am sorry but i wont accept that. It has been 3 months now, I am still waiting for the chip tests!!! I have a good mind to take those photos and my story to the newspaper!! Wake up KFC SA, you are not only ruining your own reputation, but those of all the KFCs across the world!!!
Last Sunday night around 5.30pm we went to Kentucky fried chicken at batemans bay to order a family meal through drive thru. We were told by the i think the manager on duty that there was no chicken available and to come back in ten minutes. My husband asked the manager can we pay for it now but was told that it would be a lot f.....n easier if we come back in ten minutes. Nice choice of words. We thought we would leave it a bit longer as there was a fair amount of people waiting. We came back in 30 minutes and was told that there was no chicken that we would have to wait ten minutes. My husband said that is what you told us last time. The manager got quite stroppy and said that we were told to come back in ten minutes not 30. By this time there was around 20 or so people waiting inside and not too mention the number of cars waiting outside. I have myself worked in food and customer service and by far this would have too be the worst i have experienced. I will not be going back to this restaurant and the number of people i have spoken to have said that they are experiencing the same at this restaurant. They need to get their act together.
On several occasions we have experienced either one of the following without rectification on the part of management of franchise in Windhoek, Namibia:
1. Waiting in quees for upr to 45 minutes -due to insufficient stock.
2. Waiting for chicken up to half an hour.
3. Promotional items clearly displayed but when ordered no stock available.(eg.Hot Wings, KFC pops)
4. On regular occasion, no lettuce for rounders, no buns, no sauces, no tortilla wraps for twisters.
I am a long time customer of KFC in Squamish B.C. The service of this restaurant is very bad. The drive thru...
In the interests of protecting Eshowe's Business reputation, I need to bring this to your attention. The local KFC is by far, the worst experience ever! On numerous occasions, they are out of stock on chicken (keeping in mind, this is their core product!). The service is bias, depending on your skin color and the quality of the food is just plain disgusting, a combination of smelly old oil and sub-standard breading used for the chicken. The music played in-store is completely inappropriate and extremely loud, regardless of the time of day or night. Simply speaking, this store is a disgrace to your brand and an embarrassment to our town!
I was visiting south Africa from Ireland and we had kfc in east London, Vincent. Their service was so...
I wish to extend my utmost disappointment in the quality of Kentucky Fried Chicken at the Queenstown, Eastern Cape Branch.
Today was the second time in a month that we got stuff which they call smash and the chicken was not fully cooked either.
The smash is not as smooth as we know it and it seems as if they cooked potatoes [half raw] and then made smash from it. It is not even smooth and the sauce over the mash is watery!! No person can eat that stuff. We gave it to our dog and he did not even attempt to eat it.
We are disgusted about this product which we always enjoyed, but this was the last time Kentucky Fried chicken, Queenstown had seen us.
I hope someone can do something about it as I am sure that I am not the only one who complains about it, especially the smash.
I have a big problem with fast food chains, including KFC, using toys to convince kids to visit the restaurant and then not having the advertised toys in stock. I visited KFC in Potchefstroom today. Not only is there no toy for girls (roughly 50% of the kids visiting the restaurant are girls), but none of the advertised toys were in stock.
KFC should take down false posters and stop using our kids as bait only to cheat them and lie to them (this is how my kids, aged 3 and 6, experience the visit to KFC)
This is a horrible company. Every location i have been to is beyond filthy inside. First off, they are dirty, second, even if they were cleaned they would be nasty. I thought that decent restaurants were renovated every so often? The last one i went to had booths that had to be over 15 years old and i had to move to a different one because the upholstery had a hole in it with a spring shooting through. I washed my hands and then felt like they were cleaner before i walked inside.
Oh and to top it off, when i went to the drive through the cashier offered to sell me marijuana. Where do they find these people?
I went to buy Kentucky and to my disappointment they had a mash and gravy shortage, so I had to order...