J&T Express

Parcel saya sangkut di wpkul gateway dari 5hb february.. J&t nak peram parcel kt situ berapa lama ek? Tak kan la tiap kali nak kena complain baru nak gerak? Teruk sangat dah nie!

My important parcel stucks in transit center Kuala Selangor.

624359439745
624365312083

These two parcels stuck in PRK999. Kindly check and send those items ASAP. Very slow service these few weeks. Please improve, otherwise you'll lose your customers.

Stuck at SGR GATEWAY KUALA SELANGOR until now..

Keeping my item for more than 6 days. beside this j& T near to my house and i paid rm35 to deliver my item but still giving reason not to send and out of drop point 's business hour.

Hello jnt.. Please la.. Kenapa barang saya [protected] masih tak begerak2.. Dah berapa lama tunggu ni.. Please lah. Call tak angkat langsung.. Berapa lama nak peram barang.. Please la hantar secepat mungkin..

Customer service terlalu slow, even saya vip pun saya kena beratur lama. Bukan ke sepatutnya vip hanya print kan sahaja tracking number and takperlu nak key segala bagai benda. Then dah beratur sampai que kena sidai lagi. Nampak remeh tapi tiap hari berlaku, staff dkt situ pun kena main peranan bila ramai customer. Manager pun nak kena kawal keadaan, takkan la nak biar customer beratur panjang tapi sama je still slow sangat mcm ada sorang je depan mata dia. Yg saya boleh ckp sebelum ni bukan mcm ni, maybe attitude staff di situ.

My 2 item that has been sent by seller supposed arrive today. But i got only one while the other parcel are still at batu pahat! How can it be like that? 2 parcel from 1 seller, but only 1 received. Please jnt don't be dumb

My item have delivery at 28/1/2021 from kenanga, kuala lumpur. Until now 2/2/2021 I didn't get my item. I'm businesswoman. The item I didn't receive until now are my stock for selling. Yesterday I went to j&t bandar rasa to get my item. The clerk say they will delivery today 2/2/2021. I'm very angry because my item have been store in j&t store for 4 days. The amount of charges need to pay same. This didn't unfair for me because of your bad service I loss 2 day to sell the item.

My important document still stuck in klang. I dont what happens there. I numerous times calling your support line but to no avail. Please speed up your delivery as promise. Please speed up my document TRACKING [protected]. I need to process my insurance claim as soon as possible. This delay promote further process from my insurance company. I cannot understand why delay from 28/1/2021 till 2/2/2021 still stuck in Klang. Please up your service.

Saya dah berapa kali terkena dengan J&T. I wonder if dorang hire despatch luar untuk delivery barang for certain area. Despatch update di Shopee barang dah sampai, tapi personal whatsapp kata tak sempat deliver on that day. Nak jaga KPI pun but at least response atau personally update barang dah dihantar ke belum. Kalau dah update delivered kat Shopee, then kita nak complain barang tak sampai bukan salah Shopee or seller pun sebab barang memang dah diproses. Boleh improve tak masalah ni? Menyusahkan kami sebagai pelanggan! Despatch kurang bertanggungjawab!

Im fauzi. I came to j&t cyberjaya on 1st february 2021 at 7.43pm. You can check your cctv. But staff at j&t cyberjaya refuse to accept my parcel. I only bring 1 (one) parcel but they refuse to received my parcel.

Actually I come and drive as fast as I can from putrajaya to drop my parcel because I already googled j&t cyberjaya operation hours is 8am until 8pm. But I came in front of the counter at 7.43pm but they refuse to take my parcel with the reason they are busy.

My question is, why you put your closing time 8pm of I can't make it until 8pm. Do you and your staff even give a think what cost, time someone have to spend just to come to your counter in time. Before your closing time. I also make many calls to j&t cyberjaya at [protected] but no answer at all. If I know, your counter n staff refuse to take my parcel at 7.43pm I won't go to the counter n drive away from putrajaya just to drop the parcel.

[protected]@gmail.com

I have track my parcel in morning and it tell me that my parcel are at Sarikei. But at this time, 6.51 pm on the same day, my parcel are taking back to Kuching Sarawak. Please check my parcel carefully. It is my business parcel. Thank you. This is my tracking no. [protected]

I bought my things online but it was on hold . Can I know why and when you can send my parcel. Thanks

Please check my item that has stuck for almost 2 days at ldc kota permai 602. Dah la lembab, 5 hari dah post dari jb tp masih belum sampai ke rumah. Semalam cakap dah deliver tp xda org kt rumah padehal tak hantar pun ke rumah, sy ada kt rumah 24 jam semalam. Lepastu claim kata attempt fail and peram lama2 brg sy tu kat ldc kota permai 602 dah dua hari.

I received my package without the item in it. the parcel seemed like someone made a hole and stole the item. I've contacted the seller and they really did post the item.. Why is this unprofessional servives is happening? I am really furious because the staff is suppose to be responsible!

woi.. my parcel you want to keep a year there arrr? idiot! send my parcel arr.. im waiting like hell lorr... pundek!

My parcel still on hold since 18 Januari at Transit Centre agent Johor Bharu.

Track no is: [protected]
I can't reach Jnt hotline as I already call for many times.
Please recheck my parcel and inform me the status via emel or phone [protected].

I would like to file a report about j&t drop point ldc kota permai 602. 1 out of 2 parcel of mine from shopee are delayed for no reason while the 2nd item which had been shipped together by same seller arrived as promised. The parcel have been rotating transit center pen gateway & drop point ldc kota permai 602 for 3 days already! Wth are your problem? And your useless live support taking forever to assist!

Name.: Shafiqah Arissa binti Yusof
Tracking number : [protected]
I just want the confirmation where is my parcel now. Its almost a month now. My shopee parcel is lost. The seller has sent the parcel to J&T but no update in shopee apps till now.