Jack's Family review: Service

I go to the Jacks on 911 n Broadway ave in Sylacauga Al. I get gift cards for my Grands there every year. I stopped today 12/23/25 to get them and waited a good 15 minutes to get any service. I told the girl there I wanted 6 $30 gift cars and 2 apple pies she responded very harsh like we don"t have no pies. I said you mean you have no pies. This is the 3rd time I have been there and the did not have napkins' ranch dressing, and now pies. I started to have her stop with the gift cards and go to Wendys but she had already started so I got them. The lace is a mess dirty sticky floors I even ask what has happen to the place she said I Don' know. There was four girls running around eating talking and not paying any attention to the customers. I will not be going there untill it is cleaned up. I cannot see how the health department lets it stay open,
Charlen Fleaman