Jack's Family

The manager working at Jack's location on Lorna road Hoover. on Saturday morning at 9:09 am was a low down black female. she was terrible in the drive thru. when I asked for her to come to the window. she told her employees to tell me "No". that's when I called her the stupid [censored] she was. and from there the cursing began. your store was full of customers. she told me to get the [censored] out of her mother [censored]ing drive thru. amongst much more ...like the spending customer was wrong for simply asking her to come to the window. she needs to be fired. I could tell she has the whole staff walking on eggshells. ILL NEVER GO TO A JACKS AGAIN!

My daughter has been working at jacks for a while she decided to go back after leaving because the management was awful so she went to another jacks (no better) anyway she changed banks because she was having problems with her bank and missing money so wen she changed over she was told it will be 7 days till she gets paid cause payroll was already done well it's been two weeks and she still hasn't got paid yet. And the manager at this store( Hokes bluff,Al) seems unconcerned about if she gets paid or not . She has bills just like they do. People complain if ur bills not paid on time but wat can u do wen the place u work for don't pay you, and don't try to help you figure out why u haven't gotten paid. Need mind you my daughter may work there ( for now) but I don't go there for nothing not even for water

y. But when Jack's Family is open, it's worth the wait. The burgers are juicy and the fries are crispy. I always get the classic cheeseburger with a side of onion rings. The staff is friendly and always greets you with a smile. The prices are reasonable and the portions are generous. I also love their milkshakes, especially the chocolate one. The only downside is that the seating area is a bit small, so it can get crowded during peak hours. Overall, Jack's Family is a great spot for a quick and delicious meal.