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Taco Cabana Complaints & Reviews

Taco Cabana / customer service and competency

La
LaurieO on Nov 19, 2018

We visited the LONGVIEW Texas store yesterday. I ordered 6 flautist with guacamole as my two included sauces. I had to argue with the trainee and the store manager that I should not be charged. My receipt said tent table # 10 but my actual table tent was #18. After about 25 minutes, I got...

Taco Cabana / unethical behavior and food

Al
altacoleman on Nov 5, 2018

11/03/2018 @ 9:45 am 2347 E. Southcross San Antonio My husband and I ordered tacos and I ask for two tacos with bacons well done, I said almost burnt. We I received my tacos the bacons was half cooked, primarily raw, I took it back to the manager and she said it looked fine on the grill, I...

Taco Cabana / service

Je
Jerry_Magehee on Oct 27, 2018

Every Taco Cabana I have gone ton is awesome, this one isn't, wasn't. Location is Manachaca and Slaughter Ln., Austin. The condiments bar was dirty and low, this was at 1:30 PM, Saturday. It looked like yesterday's left overs. Needed service. That's the main complaint I have, except delivery wa...

Taco Cabana / service

St
Stephanieminger on Oct 27, 2018

The sign on the door states that drive thru closes at 1 a.m. @ 12:27 a.m last night my husband and our 2 y.o drive thru the restaurant sat at the speaker, no answer, we drove to the window the employee cleaning the line walked by and kept walking. So we drove through drive thru again to...

Taco Cabana / drive thru nightmare

Be
Becca G. on Oct 22, 2018

I had gone to taco cabana new braunfels tx, 811 ih-35 store #20154. On sunday 10/21/2018 at 1:55 am. When I pulled up to the drive through out of courtesy I had asked what time this location closed. The cashier in the drive thru name christi had said "we are closed…" *long pause* "lobby i...

Taco Cabana / absolutely a mess

De
Den1956 on Oct 16, 2018

As I have read about all of the other complaints of your stores it seems that the upper management really just does not give a dam about cleanliness in their stores. So my suggestion is that it needs to start at the top firing those that are supposedly in charge of the their areas. I have...

Taco Cabana / lemmon ave location dallas tx

Bi
BillyJR on Oct 5, 2018

placed an order 7:46pm ( #108380) and did not receive order until 8:07pm per television clock in seating area. This store is always slow. It is always dirty as well. At this visit, chairs scattered all around; napkins, empty drinking cups, and product strewn all over the condiment station...

Taco Cabana / product/service

M2
M_2358 on Sep 28, 2018

8620 Burnet Rd. Austin Tx 78757 Store #:20122 Phone #: (512)-458-2211 Reg 4 -Drive Thru Order: 402263 9/27/2018 10:05:19PM Employee: 18134 Name: Ismael Let me start off by making it very clear that I have never taken the time to write a bad review and have NEVER experienced such...

Taco Cabana / I complain about the food I ate chicken flautas - 3 pack

Or
Ora Green on Sep 20, 2018

I visit 4903 W Bellfort Houston, TX 77035 9-19-2018 Order Chicken Flautas - 3 Pack $2.99 & lime margarita I visit occasionally. this time I got sick. Today, vomit 4 time restroom 4 time (diarrhea) now I have chills. I was fine all day Wednesday, stop after work. Could it have been the...

Taco Cabana / iphone app

Bb
bbobbitt on Sep 10, 2018

To Whom It May Concern, I now have your latest version of the Taco Cabana app for my iPhone, and it is terrible. I am in medical device sales and frequently ordered breakfast tacos to take into hospital all over Texas. Your older version kept my order history, payment information, and...

Taco Cabana / the manager

Au
AudreyOfficial on Aug 18, 2018

The manager Tron was very disrespectful towards his employees which I've noticed every time I would go and eat there. I have a friend who was fired due to asking for a day off because she was having anxiety attacks. I always see the manager on his phone the majority of the time I go over...

Taco Cabana / customer service and food

Le
Lenora McClurkan on Aug 4, 2018

On Saturday night, 08/04/2018, 7:44:33 PM, I went to Taco Cabana Store #20335, 6552 Lake Worth Blvd. Lake Worth, Texas 76135 817-238-7432, Reg. 4 - Drive Thru Order #212073 with Employee #160719, Juanita at the drive thru window. On this night, I went thru and ordered a Large Chicken Fajita...

Taco Cabana / service and product

De
Denidavis on Aug 4, 2018

I went through the drive thru on August 3rd. After ordering. I sat in line for 27 minutes before reaching the window. There were only 3 cars ahead of me. They handed me the wrong order at first. Then got my order and proceeded home. I realized I was missing the large pico I had ordered and...

Taco Cabana / unprofessional/ uncaring workers

Do
Don’t recommend on Aug 2, 2018

Every time I place a catering order it is never completed or ready when I arrive to pick it up. The general manager at store # 20346 (5036 Rufe Snow North Richland Hills, TX) blew me off like it wasn't a big deal and like my time is not valuable. I placed the order in advance with Nathan...

Taco Cabana / unethical behaviour

An
ana womack on Jul 27, 2018

My name is Ana Womack and I am submitting this letter to inform you of an inappropriate situation that I experienced at the Taco Cabana (TC) Restaurant located at 8030 Culebra Road, San Antonio, TX 78251. On July 26, 2018, I stopped by the TC Store #20130 and ordered food. While there, I...

Taco Cabana / service

Ne
Nettie7903 on Jul 25, 2018

Norma the cashier has horrible customer service. She was rude as soon as we walked thru the door. Was rude taking our order and was rude giving us our change. I work in the restaurant business myself and would never treat others this way. I'm sire if she was working for tips her tone would...

Taco Cabana / horrible service

Ki
Kimber Swartz on Jul 22, 2018

The taco cabana on Dezavala has only 3 people working. On top of they are busy and not only was our order messed up so were multiple customers orders. Even drive thru someone had to come back because they messed up their order. Tables are dirty and haven't been wiped down. Ordered a taco...

Taco Cabana / cleanliness of the facility

Cr
Crystal Roensch Wostarek on Jul 20, 2018

They have fruit flies around the soda machine. Lid off the soda machine just sitting on counter that allows anything to fall in the ice despencer. Ants crawling on at least 2 tables, several dirty tables not wiped down. It was 2:30 pm and only one other customer was inside besides myself...

Taco Cabana / general manager junior olvera

An
Angela Diane Garcia on Jul 9, 2018

I have a case number for a sexual assault your employee Junior Olvera on 16 yr old employee. He also showed up not scheduled to be working also drunk. He told second manger to let young teen go home early 3am to be eaxact. This when then he offered her ride and permutations it by also...

Taco Cabana / everything

Go
goldyloxs on Jul 3, 2018

PLEASE READ BEFORE BUYING AT THIS LOCATION!!! Absolutely the worst location in the entire world! • In the drive-thru for 15 mins and was the first person in line. • they forgot my drinks and I had to knock on the door to get it. • made me wait an extra 5 mins for the drinks • got there at...