Intelius review: huge scam!!! 90

I HAVE NOT ORDERED THE FOLLOWING ORDERS WITH INTELIUS. A service I never asked for, never authorized!

I used this company one time for a search, paid for it $0.99, and then they charged me $19.95 on my credit card without my consent for 4 months now.

I SEE THERE ARE 4 ORDERS BEARING ORDER NUMBER CHARGED TO MY CREDIT CARD ACCOUNT FOR THE MONTH OF MARCH, APRIL, MAY, JUNE.

THE ORDER NUMBERS ARE

[protected] - JUNE 4, [protected] - May 4, [protected] - April 4, [protected] - March 4
[protected] [protected] [protected] [protected]

I WILL REQUEST YOU TO PLEASE REFUND THE MONEY AS THIS IS CAUSING ME LOT OF FINANCIAL DISTRESS. I HAVE ALSO NEVER USED ANY OF

YOUR REPORTS EVER NOR I WILL HAVE A NEED FOR IT IN FUTURE

PLEASE STOP ANY MORE CHARGES TO MY CREDIT CARD ACCOUNT AND REFUND TE ABOVE MONEY.

Did a one time person search for $1.99. If you do a .99 search you agree to a $24.95 monthly subscription fee. I read that part carefully and did not get sucked in, or so I thought. I later discovered that I was charged this fee, even though I did not choose that option. When I called the company to complain, the operator insisted that I had accepted this offer. After arguing, a credit was issued on my credit card. Beware of this company and checked your credit card statements online. Don't wait for your statement.

UNauthorized charges After running a $9.95 address/phone search (one time charge), i find six months later I've been paying $19.95 monthly for "subscriber services by Intellius." 1. shame on me for paying bills this carelessly. 2. This organization is all over the web with charges of fraud and somehow managing, in a smarmy fashion, to initiate this monthly billing.

I plan to dispute all these charges as "intentionally misleading and malicious 3rd party fraud." I ENCOURAGE EVERYONE who has had the same experience to DISPUTE the charges with your credit card company. Given these circumstances you stand an excellent chance of winning this dispute and Intellius refunding, or at least settling for reparation.

They were very unhelpful; this is a huge scam, I am reporting them to the AG of Texas

I CANNOT believe how hard it is to remove all of my Information from these Terrible money making websites! Why Can't i just call them on the telephone with my SOCIAL SECURITY NUMBER to have my name and Personal information REMOVED?! It makes me so angry to put my name on search and see al the CRAP that comes up, Not to mention they have Relatives Listed that are Deceased!((and certainly NOT the ages shown! Peoplefinders.com wants me to send in my addresses from the last 15 YEARS just to have my name removed from the internet!(Guess i have to PAY PEOPLEFINDERS to get my ADDRESSES!I DON"T WANT MY PRIVATE information plastered all over the internet! Isn't it MY right!?This is so OVERBOARD!I ended up on a certain criminals list of people he allegedly gave money too and i bet i know how he found ME and all of my PRIVATE information! Why can't PUBLIC RECORDS be left in an OFFice with the proper authorities?Most people that look at these sites are a. Criminals b. Nosy or c. Bored(I had someone call me because she saw(Online of course) that my Mother had passed away!The more i Look the angrier i get and the more work it is to try to get off of these sites!CAN"T They make it Just a little easier!?

I paid the nearly $50 fee to check out background information on someone - specifically how many times he/she had been married and found that they did not provide it because Nebraska does now allow it. No where, before or after paying the fee, does it list SPECIFIC states that do not provide information one might need. They also allowed me to view information on other people with similar names that I did not need to see nor was I interested! I only wanted the info on a specific person. They DO NOT provide what they claim to provide and I will advise anyone I know to NEVER use Intelius. They did offer to refund me $6.95 for the lack of marriage/divorce info in NE which I accepted but they would not refund the rest of it. I was well aware of the information for which i had to pay. Intelius is Worthless!

The company has ten records regarding my criminal background search, I've been arrested three times and have four charges. 4 records are identical and 7 relate to the same charges. No where in Intelius report does it state 2 of the four charges were dropped. I have tried to contact customer service and they refuse to alter their records to reflect reality. Certain records detail Verdict Finding and other do not apparently at the sole discretion of Intelius.Additional records provided as a result of the "criminal background" check are also inaccurate. "The worlds largest and most accurate public source" is a crock.

Paid with card online when site stated it had information re: reverse cell phone number search that reputable sites couldn't find: white pages, anywho. After collecting money and the number of receipt, I'm informed that their specialists are at work and will let me know by email when or if! They are able to get the information. I have immediately requested a refund. I am informed that if I am approved for a refund, I'll receive it in 5 to 9 business days!'

Don't waste yr time with intelius!

They didn't give me the information I paid for and they continue to charge me. I cancelled it on the internet and they still take money out of my account.

I signed up just now for intelius and it keeps giving me a run around, changing my password every chnce they get and having me not be able to sign in properly or view my profile. I used my crdit card for a person report in the U.S. as i'm currently living in the caribbean and they didn't give me a report or anything. I would like them to delete my credit card number and all other information for me. I want my account to be deleted, but it's not listed on their website on where on how you delete your account. Reading all these complaints, i can see why...if i don't have my account shut down and credit card info erased, i'm calling my lawyers.

I never subscribed with this company and I went to pay a bill today and it was declined because this company took funds without my permission and I want my money back because people should not have to go through this

Felicia

I signed up on this site for a telephone number lookup and they are now charging my credit card $19.95 a month.

They will say they have the information you are looking for but after you pay the $4.99 the report will be essentially empty. No name, no address, nothing...when they clearly stated they had the name and address that corresponded to the phone number you are searching. Total scam. And no, they do not respond to any form of communication.

About 3 months ago, I purchased a one time reverse directory phone number search. I did not ask for or want a monthly service. Nothing during the online process of purchasing the lookup said anything about getting a monthly service. The email receipt I received shortly thereafter detailed the reverse directory lookup I asked for but said nothing about a monthly service. However, for the last 3 months, they have been charging me for Monthly services and they have not yet responded to the email I sent last week to stop the service and refund my money. I do not recommend this company!

I apparantly was billed my first month by intellius only .99 A month has passed and now I have been charged another 19.95 for a subscription to Intelius. I have never bought a subscription to intelius. I expect all of my money back. This company is a fraud and have many unsuspecting people who have been scammed by them. Luckily, I watch by bank account closely and caught it early.

What can I do? I also had several charges from 24 protect fast 123. It's from INTELLIUS. I was looking for a friend, and they charged me .95 cents, then another 39 and 25 dlls. Today I got another 24.95 charge. I sent them an e-mail and no body answered me. How can I stop the charges?

HERE IS THE GUY WHO IS TAKING YOUR MONEY! HE IS NOW CEO OF INTELLIUS.

Jain, Naveen
41, Self made
Source: Software, Microsoft

Net Worth: $2, 200 mil
Hometown: Medina, Washington
Marital Status: married, 3 children
Education: MA/MS from Xavier U

Raised in India, immigrated to U.S. 1982. Spent 7 years at Microsoft, left 1996: "Got tired of making billions for Bill." Founded InfoSpace with little financing: Internet content supplier provides horoscopes, stock quotes to AOL, Lycos, other Web sites. Public 1998. Fond of applying old business cliches to the Internet: "During the gold rush, the ones who made the money were the ones supplying the picks and shovels." InfoSpace isn't making any money yet--lost $22 million on sales of $37 million last year--but shareholders are: stock up 250% in the past year. Recently agreed to $4 billion merger with Go2Net. Also owns stakes in Mail.com, Xoom.com, ImageX.

We apologize for any confusion arising from the use of our service and would like the opportunity to assist you.

Intelius offers a variety of services during the purchase process. All of our services are non-contractual so there is no obligation to continue using the service.

If you still need assistance with your account, please visit the contact us page on the Intelius website for a variety of options to contact Customer Support.

www.intelius.com/emailcontact.php

We value your feedback and look forward to hearing from you.

We apologize for any confusion arising from the use of our service and would like the opportunity to assist you.

It sounds like a membership may have been activated through the acceptance of an offer during the checkout process. Intelius offers a variety of services during the purchase process. All of our services are non-contractual so there is no obligation to continue using the service.

If you still need assistance with your account, please visit the contact us page on the Intelius website for a variety of options to contact Customer Support.

www.intelius.com/emailcontact.php

We value your feedback and look forward to hearing from you.

yep, if you give them your credit card number they will start charging you 19.95 month, I just wanted a one time search for someone's phone number and they could not even do that, and then they put me on their monthly charge of 19.95 for some crap.

JUST SAY DISPUTE THEY HAVE TO REFUND ALL CHARGES, ONCE A CUSTOMER SERVICE REP GETS ON THE PHONE AND YOU PROVIDE ALL YOUR INFO TO THEM FIRST AND LAST NAME AND THE BILLING ADDRESS AND THEY SAY THANK YOU HOW CAN I HELP YOU TODAY? SAY I AM DISPUTING ALL OF THE MEMBERSHIP CHARGES! THEY HAVE TO REFUND EVERYTHING I USED TO WORK THERE TRUST ME I KNOW, AND THEY HATE IT WHEN PEOPLE SAY DISPUTE THAT IS THE ONLY WAY TO GET ALL OF YOUR MONEY BACK TRY IT!

This is a COMPLETE rip off! I keep getting the run around. I am following all of the directions to delete my acct on that are on the website, going to the services tab, and what is supposed to be there IS NOT. It makes it IMPOSSIBLE to delete acct! I only paid .95 but I would pay that just to have this company SHUT DOWN. I wish I would have seen this post before I entered my credit card information. I will NEVER use their services again. It gives too much of a run around and you have to keep paying to get more information.

The only way to get your money back from Intelius is to complain to the BBB, your state Attorney Generals Office and to call Pam Mauger Shepherd, Finkelman, Miller & Shah, LLP 35 E. State Street Media, PA 19063 Tel: 610/891-9880. Their law firm is looking for people who were scammed by Intelius who couldn't get their money back to file (yet another) class action lawsuit. Do not reply to the person with the profile in the upper right hand corner called Naveen - he is with Intelius and will not help you.

I ordered a report on Intelius in October and got what I needed and canceled Intelius that day. Today my Credit Union contacted me about something else and informed me of the charge from Intelius. I looked at my bank statement and sure as [censor] they have charged me 3 times at $19.95. I called Intelius and the guy told me to call back in 45 min. because their website was down. I called back an hour later and Becky answered and said that she would issue a refund for December and I said what about the other 2 and she said no. She said when I signed up for Intelius, I automatically signed up for another service which I had no intention of doing. I also read though everything with a fine tooth comb before I even gave them my cc number and it did not mention that I would be signed up for anything else. I have not used the other service odviously I didn't know I had and if I had known I had another service I would of cancelled it right a way. Becky also said that they sent me an email saying they were charging my account. That is a bald face lie. I never got an email saying they were charging my account (I also check my spam email). I have sent them an email demanding my money back other than the $9.95 that I did sign up for. I better hear from them or else I will take this to the FCC. NEVER EVER USE THIS COMPANY..EVER!

file a oomplaint with your attorney. these websites are dangerous to the public and should not be allowed by law.

They did the same to me. I'm out 160.oo. I hate them.

I agree 100% with the person that submitted this complaint. This an absolute rip off game. Same thing, I approved a charge for $4.95 approved nothing for $19.95 but was charged for the $19.95 after I received an email stating my search was canceled. I called and was told that I approved a $19.95 people search crap and explained that I was reading right before my eyes numerous complaints of the same rip off game. I was told that they had a lot of complaints about 3rd party sponsors and there charges and they were not allowing 3rd party sponsors anymore because of the complaints and this was stopped over a year ago. Hello this is 4/30/2017 and the same crap. Who needs 3rd party rip offs when you can rip people off yourself? This looks to be a VERY LUCRATIVE business for them to con people into this crap. Word of mouth is a powerful tool and I will make sure that I tell everyone I know how this scam works.

Scams are all arou8nd I guess! Wonder what the Washington Attorney General would think about their tactics?

I find that I was charged $19.95 when I looked at their site and thought I was getting a 99 cent inquiry...now want to cancel it. been reading BAD stuff about this company

will discontinue service again/not recommend to anyone

used service once, they charged me $19.95/bs /never again with these clowns

I am a retired senior citizen on a fixed income. I discovered yesterday that I have been being charged $19.95 per month for a year. I didn't even know why. Taking $19.95 a month from me for a year with neither my knowledge or approval is considered a scam in my book. I am neither a business or a professional and I do not need any services that INTELIUS has to offer. I have been in the hospital for several weeks and off and on for the last year so I do not know what happened but when I was finally able to find their telephone number and able to get through to them, I was told that I had agreed to pay this $19.95 a month. I would have never agreed to that since I have never used their service since the day I heard of them. They can say what they want but I know the truth. Is this the way a legit business does business? Do legitimate businesses profit from the unsuspecting? A good and honest business does not work that way. They say I agreed and I say I did not. At my age I know what a contract looks like and have known for a very long time.
I received an add from them in an email stating that they had a service for $.99 (99 cents)to do a reverse look up on a telephone number. I had recently talked with the telephone company about suspicious calls to my number so I decided I would give them a try. Their add explicitly said $.99 for a ONE TIME look up service to look up a specific number. I rejected all other attempts on the page for additional services. Had I committed to a long term commitment I believe I would have noticed. (Considering this is the major complaint of thousands of customers... don't you think there is a flaw in their system? If they see nothing wrong with it then of course they are scam artists because legit businesses try carefully to avoid confusion.) I arranged for this one service and it asked if I wanted more but I refused since I only wanted that one time look up. When I called today I was told that I agreed to the whole package of $19.95 a month. No I did not and furthermore I was told I must have done it through ignorance and that it was my fault. I knew there were people out there like that but I did not know I would fall prey to that kind of theft as I am careful on the Internet. I never used their service nor even knew I was entitled to it. Furthermore I got nothing for the 99 cents that I thought I was paying. The supposed one time, reverse look up was a failure. I must say that if I had known I was paying them I might have used their services because there were many times I needed the services that they claim to offer.
I could tell from the way I was spoken to by their operator named Terry, that they have had lots of calls like mine. She was an accomplished passive aggression artist who insisted that I had in fact agreed with the terms and that I had no recourse for my complaint and that there could not and would not be any refunds. Her, by the book, passive aggressive tactics were so exaggerated it was ludicrous and it was definitely meant to be insulting. INTELIUS is not a nice company. INTELIUS cheats old people, talks down to them, steals their money and disrespectfully implies their ignorance. They may attempt to steal my money but they will not stop me from turning them in to crime enforcement and government agency's who might or might not want to know about their conduct. Their Local Better Business Bureau and the Consumer Protection agency will hear of this also. I will be sending them copies of this within the next few days. I do business with a lot of great companies on line but I have to say this is the first time I have dealt with a company like this one. Wonder why that is? I was told by "Terry" that I would receive an email stating all the information that I requested about this case plus an email confirming that they were to "at once" stop billing me for their bogus service and in addition it would state my request for the return of my money. I have not heard a word nor seen an email to that effect.
I kept getting their adds through Google all along which I deleted because I did not want their services (I didn't even know what they were). Little did I know I was already signed up and paying for them. Google fraud department has heard this one too. I can only imagine how many other unsuspecting people including senior citizens they have scammed.
I may not have been scammed out of much more than 240 bucks but I can't imagine how much total money they have ripped off out there. If there is ever a class action suit against them, count me in. They are total crooks and scam artists. Shame on them.

I just got my bank statement with a 24.95 on it . i only looked up a phone number for .95 . this is not right someone needs to do something about this.

Don't ever use Intelius website, you do a phone look up on there & it turns into $4.95, $5.95, $24.95 x 2 & $19.95 didn't know so many places got my card # when I thought I gave it to Intelius, SUPRISE, SUPRISE, SUPRISE. What a SCAM that was

The internet has become a stalkers dream, now they can print a map to my house, find out how much money I make, where I work, how is this legal?
As a result, I had to close 2 bank accounts, and recieve collection letters from pay day loans and credit cards I did not apply for, they obtained all my information on line.
My credit is destroyed.
The information on intellius is wrong, it was taken from fraudelent sources, so the age is wrong, the household information is wrong, but the address and name are right.
I am getting a court order, that is the only way to do it.

All I wanted was a address of a person and your site mentioned yo can get it $ 0.99.

You guys have used highly unethical practicle of tying me into a promotional offer and then converting it a full time subscription . This is daylight robbery and cheating and my 115 dollars have been taken away causing me a lot of grief

Its like declaring someone guilty unless proved innocent. How can it you can convert someone from trial to full time subscription without asking at a future date.

I want you to return my money immediately but there is nothing I can do as you you have mastered the art of fraud

THIS COMPANY IS A SHAM, INVOLVED IN CREDIT CARD THEFT RINGS, DO NOT DO BUSINESS WITH THEM. THE NUMBER LISTED ON THEIR WEBSITE-WELL IM STILL WAITING FOR SOMEONE TO ANSWER IT AFTERFOUR HOURS ON HOLD.. HAVE CALLED EVERY DAY, DIFFERENT TIMES AND ALSO EMAILED THEM. ZERO RESPONSE...

I AM TRYING TO GET A CREDIT FOR THE MULTI CC CHARGES ON MY STATEMENT. I HAVE NEVER ORDERED ANYTHING OR DONE BUSINESS WITH THIS COMPANY. SEND COMPLAINTS TO THE ATTORNEY GENERAL.

I have also been duped like you. How do I stop them from taking money for the nrext months

There are plenty of similar complaints against this company. I am not aware of any class actions currently underway, although here is a list of class actions against internet service companies. I hope it helps.

http://www.classadvocate.com/?direct=y&category=product&product_root%5B%5D=406

Very good point..there in N.C.! Similar "charges" have been posted to my greendotmastercard, also...However.they did refund my .99 cents/which was suppossed to have been "a discounted", special..for .49 cents..Go Figure! So I emailed them back (anyway) Even though Their(Intelius') responses were that they had removed "these-charges". Of which, by-the-way, there are about 8 of them @$19.95...This GREENDOT_"Whom-evers", Better find an-online Or phone service...which Will cater to the CUSTOMER SERVICE aspects of the buisness/services they are providing...P.O'd; in California.

This goes to show that even the these website copanies can to take advantage of you at any given time. To you Ms. Carol i understand your anger. This company has managed to do the same thing to my girlfriend acct. when it stated a .99 fee. and has managed to hit her twice in 6 days!