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Intelius Customer Service

71
Complaints184
Pending0
Resolved131

PeopleConnect, Inc.

C/O Intelius, 500 108th Ave. NE, 16th Floor
Bellevue
Washington
United States - 98004

Customer Support Phone Numbers

Mon5:00 AM - 6:00 PM
Tue5:00 AM - 6:00 PM
Wed5:00 AM - 6:00 PM
Thu5:00 AM - 6:00 PM
Fri5:00 AM - 6:00 PM
Sat6:00 AM - 4:00 PM
Sun6:00 AM - 4:00 PM
Plus

Intelius Complaints & Reviews

Intelius / unethical behaviour

Na
Apr 15, 2019

i signed up for a 99 cent trial. tried to cancel after that because i was not able to do anything on the site. couldn't cancel. kept telling me there would be a place soon where i would be able to do that. never showed up in my in box. shortly after that i was charged 39.95 for a service i...

Intellius / website for locating information

Nd
Jan 30, 2019

SCAM - They discreetly sign you up for a monthly fee and then it is impossible to have the monthly fee stopped. They send you an e-mail with directions bu the directions don't work. The directions on the website don't work either. There is no phone number on the website to contact anyone...

Intelius / charges to my paypal account

Bi
Jan 6, 2019

you charged me 3 months service of 29.95 per month for services i did not approve. I have already stopped your ability to withdraw money from my paypal account and i also started a claim with paypal to recover those 3 months you stole from me. i also plan on contacting the better busine...

Intelius / three different charges posting to my bank account

Ja
Dec 16, 2018

I have 3 different charges pending to my bank account. One is in the amount of $19.95, $29.95, $39.95. I have no idea why I am being charged these amounts and what they are for. I simply just want what has been taken from me and given back. I am disabled and live on every penny I have...

Intelius / scam!!! they are stealing my money!!!

Er
Aug 9, 2018

Without authorization they are taking $29.95 a month out of my bank account. I paid for a one time search for $2.95 then a month and a half later they just began taking money out of my account with no way to remove my card from the profile nor is there an easy way to remove the account. I...

Intelius / complaint

Su
Jun 6, 2018

I thought maybe l will use intelius so l filled out all my information even my credit card, as it said 0.99 or 0.95, but after l completed my information l read further and could not quite understand the charges and with that l decided not to request any information, so in short l have not...

[Resolved] Intelius / kuttimani anbazhagan - wanted criminal by tamilnadu police - loc issued - gc holder - absconding and trying to get us citizenship

Sa
Jan 28, 2018

Dear sir, I am chakravarthi nagamuthu, father of abirami chakravarthi, my daughter is abandoned, harassed physically and mentally, threatened to death by her husband and family My son in law name is kuttimani anbazhagan Not able to contact mr. kuttimani anbazhagan, he had closed all hi...

Intelius / misleading advertising

So
Dec 15, 2017

I would like a full refund please. I have already paid for two different things and still do not have access to the records I originally was trying to purchase. I do not want to continue to be billed for any of your services. what I actually bought was not what I wanted. it was not...

Intelius / intelius removed money from my bank account without my explicit knowledge or permission.

Go
Nov 27, 2017

Intelius removed money from my bank account without my explicit knowledge or permission. · there were absolutely no service or product rendered in exchange for the money intelius removed from my account. · after contacting intelius several time to explain the details, intelius terms of...

Intelius / repeated charges on my credit card

Jo
Sep 23, 2017

I purchased a.95 cent search in october 2016 and since that time they have been charging my card $29.95 per month which was not authorized! this is a total scam. I would never have knowingly purchased a subscription for this unless it was hidden. I want all the charges taken off. I have...

Intelius.com / bait and switch. single report $1.00 but billed $30

Ve
Mar 29, 2017

They intice one into a report for a dollar, but in the fine print bills $30 on ones crdit card. the "cart" does not reviel the $30 charge. so it looks like you just paying for a onetime reportfor one search result. For example today it says, "people search report Includes 1 search result...

Intelius / unauthorized credit card charges

Ki
Feb 16, 2017

I signed up for a free one month of service, got the one phone number I was looking for and then cancelled before the free month was up, about September 10th 2016. Since then I have continued to get unauthorized charges for 29.95 a month for the months of September, October, November...

Intelius / phone lookup service

No
Feb 6, 2017

On February 4, 2017 I used the service to lockup a phone number. The lookup cost $9.95. The information it provided was incorrect. I expected that might happen and was not upset until I found they had signed me up for a Intelius Premier membership fee for $19.95, which they had already...

Intelius / intelius.com unauthorized charges

Ch
Jan 10, 2017

This company charged me $29.95 each month total of 3 months starting September 27 2016 till November 27 2016.i only caught it today while trying to review what I bought from November.this is just scamming people out of their money.i only did the ones time fee of $.95 and was never aware...

Intelius / customer service

Re
Feb 8, 2016

I paid 3.95 to get phone number of friend's sister, because I can't reach my friend. I know her sisters name, address and got her phone number free off the internet a couple of months ago. So I paid for simple information that said in a list it included the phone number. When I...

Intelius.com / continued billing every month.

Do
Jan 26, 2016

I am having the amount of $29.95 from my bank account from this company that I never signed up for. This has been going on for quite some time and I have been to my bank and they do not have any information on this company. This is the first I have found any thing on this company and I...

Intelius / background check to work for intelius.com

Re
Sep 10, 2015

Between May 1st and May 5th of 2013, I applied for employment at LIFE ALERT in Tampa Florida located at 1211 North Westshore Boulevard #110 in Tampa, Florida 33607-4601. LIFE ALERT requested a criminal background check through Intelius..The search revealed an arrest on May 10th 2010 for...

Inointelius.com / Sb / un authorised charges

Ps
Feb 21, 2015

I noticed on my bank statement a debit charged of $19.95 on my account by ino*intelius.com. giving ref: 8778936132 us. I have no knowledge of me authorizing this charge rom my credit card 5176xxxxxxxx2015. please remove me from any account immediately and credit my account for above...

Data Broker Scam Com. Intelius! / idnetity theft and fraud

Fr
Mar 21, 2014

Beware Of Intelius!!! This is a fraudulent company very deceptive, corruptive, steals your identity your name and other personal information and then put in different other names and then if you click on a name that is similar to your last name but will show up as another name with your...

[Resolved] Intelius / refusal to delete my credit card and name information

St
Oct 14, 2013

On this website you register enter your information and then when you go and try to get the information for the reverse lookup it keeps putting you back into the login mode. they refused to delete my information and only disable my account from their side. they said their is no way for me...

[Resolved] Intelius People Search / wrong information

Sa
Sep 25, 2013

I recently Opted-Out my name from the the Intelius people search website. When checking their site after searching my name, they had wrong addresses, wrong relatives associated with my name. I submitted the needed information to Opt-Out and it appeared that they took down thi...

Intelius / intelius scam! beware

Je
Jul 21, 2013

Intelius id theft protection is a scam. Instead of protecting your identity they will steal it! Intelius is actually a data broker. They collect personal data and resell it to the public. Intelius has very bad reviews and thousands of consumer complaints. They have been sued several time...

Ino Intelius / unauthorized withdrawls

Cy
Feb 21, 2013

This company withdrew funds from my account even though I have never ordered anything from them, and have never heard of them. I just finished reporting them for fraud!

Ino Intelius.com / Sb / unauthoried debt charge of $19.95

Ro
Jan 2, 2013

I noticed on my bank statement a debit charged of $19.95 on my account by INO*INTELIUS.COM. I have no knowledge of me authorizing this charge. Please remove me from any account immediately and credit my account for above charge Thank You Robert Russell

Ino Intelius.com / repeated unauthorized credit card charges

La
Dec 12, 2012

I appear to have multiple unauthorized charges from this ino intelius.com company. I have never used their site and have no idea where these charges stem from. I tried to call their number and the lady on the other end said she would help but then the line went blank. this happened...

Ino*intelius.com / Sb / repeated unauthorized charges

Br
Nov 19, 2012

Repeated unauthorized charges applied to my prepaid debit card for nothing. this company is scamming people and I am sick of it once and for all. done! 11/18/2012 ino*intelius.com/sb pending -$19.95

[Resolved] Intelius.com / unlawful charges to my cred. card

He
Oct 21, 2012

This company occasionally submits charges of $20.95 to my credit card without my permission. Apparently INTELIUS.COM is a people search online activity which I don't use, never had motive to use and although, I have requested a new credit card number, the charges continue to happen...

Intelius / gave out my bank card number

Wa
Oct 18, 2012

I signed up for Intelius to check to make sure a cop who has a lot of computer skills and access to records and computers in our county, was not posting false information to our names, because we had turned in a family member of his for selling photos of kids online linked to mature photo...

[Resolved] Intelius / unauthorized charges

Ja
Aug 4, 2012

I did a search online (once) on Intelius' website and I only authorized $6.95 to be taken off my credit card and they took that ($6.95) PLUS 19.95 which was unauthorized. When you do a one-time search, you're automatically put into a year long program (called membership), where...

Intelius / billing practices

Da
Aug 2, 2012

Like many other people who have commented on Intelius, I used the service once to look up a phone number only to find during a review of credit card bills that I was being billed $19.95 per month for a service I did not sign up for. The good news is that some persistence on the phone with...

Intelius / membership fee

2a
Jul 11, 2012

Did the one time $0.99 charge to do a reversal phone look up. Did not receive any information on the number except that they could not find any information on the phone number. It was suppose to be a one time fee. Now they have charged me twice for $19.95 & have sent my bank account into...

Int*intelius Sb / bogus (hidden) charges

Bu
Jul 9, 2012

This site sells an information package (or several types) that you can use to look up information of people (ie: old addresses, phone numbers, etc). When you purchase the package (usually $4-$10), they are "sneaking" in a monthly subscription that costs $19.95 a month for some sort of...

International Intelius Sb / charging to my acct. 20.89 dollars every month

Ro
May 24, 2012

im complaining because there is this company deducting my VISA amounting to 20.89 dollars consecutive months in my account i want my money back.

Intelius / continued billing after ending subscription

Ju
Apr 18, 2012

I keep being billed for services I do not want and did not get. I want this subscription for services stopped!!! I do not want it.

Intelius / scam? oh, yes!

Tf
Apr 13, 2012

Very interesting. The registration asks if you want identity protect, and allows you to reject it. But once rejected, it automatically signs you up for it, anyway. Now I have to go through disputing any unauthorized charges to my credit card. Then they claim they will only remove your data...

Int Intelius Cm WA / fraudulent charges

To
Mar 13, 2012

Fraudulent and Unauthorized Charges: Just today 031212, I discovered that these people offer a onetime reverse phone look up for a small fee $0.95 that I accepted to pay on the 092711, when I gave them my payment information on 092711 just to pay this $ 0.95, they started charging to my...

Int*intelius Sb / unauthorized charges

Ti
Feb 2, 2012

These people offer a one time reverse phone look up for a small fee $2 to $5 then when you give them your payment information they offer you a monthly subscription to the service for a monthly fee. Even though you say NO to the monthly subscription, once you give them your payment...

Intelius Sb / unauthorized billing

Ro
Jan 22, 2012

01/19/2012 01/20/2012 sale int*intelius sb $19.95 877-974-1563, wa 980040000 us Online, mail, or telephone transaction 01/12/2012 01/13/2012 sale int*intelius cm $19.95 888-445-2727, wa 980040000 us Online, mail, or telephone transaction Both charges are bogus

[Resolved] Int*intelius / monthly charge

Mt
Jan 17, 2012

I am being charged $19.95 a month for services neither requested nor do I have any prior knowledge of dealing with this company, ever. so how is it they have my credit card information?

Intelius / be aware

Go
Dec 12, 2011

I searched a phone number on google and saw a link to this company. I received a guarantee that I would be given the contact information of a person who called me. I would pay 95 cents for a trial and then I would get the information. after paying for the trial I was given information that...